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Hotel Austin Paradise - Pulai Utama

2.5 star property
Johor Bahru hotel in city centre

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Austin Paradise - Pulai Utama

Desk, iron/ironing board, free WiFi, bed sheets
Aerial view
Shower, free toiletries, hair dryer, slippers
Interior entrance
Shower, free toiletries, hair dryer, slippers

Reviews

6.8 out of 10

Good

Popular amenities

  • Free parking
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (5)

  • Daily housekeeping
  • Air conditioning
  • Concierge services
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
  • Free self-parking

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Deluxe

Desk, iron/ironing board, free WiFi, bed sheets

Superior Deluxe

Highlights

Air conditioning
LED TV
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite

Desk, iron/ironing board, free WiFi, bed sheets

Executive Suite

Highlights

Air conditioning
LED TV
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
Satellite channels
  • 1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Desk, iron/ironing board, free WiFi, bed sheets

Family Suite

Highlights

Air conditioning
LED TV
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
Satellite channels
  • 1 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Triple Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Triple Room

Highlights

Air conditioning
LED TV
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
Satellite channels
  • 0.9 sq m
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Superior Twin

Shower, free toiletries, hair dryer, slippers

Superior Twin

Highlights

Air conditioning
LED TV
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
No 75, 77&79, Taman Pulai 7, Taman Pulai Utama, Johor Bahru, Johor, 81300

What's nearby

  • Universiti Teknologi Malaysia - 3 min drive - 2.5 km
  • Pulai Spring Country Club - 6 min drive - 3.9 km
  • Paradigm Mall Johor Bahru - 11 min drive - 11.8 km
  • Sutera Mall - 12 min drive - 10.1 km
  • Aeon Mall Bukit Indah - 15 min drive - 13.7 km

Getting around

  • Senai International Airport (JHB) - 24 min drive
  • Singapore (XSP-Seletar) - 57 min drive
  • Changi Airport (SIN) - 70 min drive
  • Kempas Baru Station - 25 min drive
  • JB Sentral - 30 min drive

Restaurants

  • ‪Restoran Al Rizqi Bistro - ‬13 min walk
  • ‪Tungku Impian - ‬17 min walk
  • ‪Restoran Agus - ‬16 min walk
  • ‪Burg Shack - ‬4 min drive
  • ‪Restoran Kakmi Dan Pak Kerabu Corner - ‬12 min walk

About this property

Hotel Austin Paradise - Pulai Utama

Hotel Austin Paradise - Pulai Utama puts you within a 15-minute drive of Paradigm Mall Johor Bahru and Sutera Mall. You'll have free perks such as WiFi and self-parking.

Languages

English, Malay

At a glance

DONE

Hotel size

    • 40 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 8:00 PM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 8:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free off-site parking nearby
DONE

Other information

    • Smoke-free property

Property amenities

What to do

  • Winery tours nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Luggage storage

Accessibility

  • Lift
  • Step-free path to entrance

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Cash deposit: MYR 50.00 per stay

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: Touch 'n Go eWallet and Boost.
Cashless transactions are available.

Also known as

Austin Paradise Taman Pulai Utama Hotel Skudai
Austin Paradise Taman Pulai Utama Hotel
Austin Paradise Taman Pulai Utama Skudai
Austin Paradise Pulai Utama
Hotel Austin Paradise - Taman Pulai Utama Skudai, Johor
Hotel Austin Paradise - Pulai Utama Hotel
Hotel Austin Paradise - Pulai Utama Johor Bahru
Hotel Austin Paradise - Pulai Utama Hotel Johor Bahru

Frequently asked questions

Does Hotel Austin Paradise - Pulai Utama offer free cancellation for a full refund?
Yes, Hotel Austin Paradise - Pulai Utama does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Austin Paradise - Pulai Utama?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Austin Paradise - Pulai Utama?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Austin Paradise - Pulai Utama?
Check-in start time: 2 PM; check-in end time: 8:00 PM. Check-out time is noon.
What's the area around Hotel Austin Paradise - Pulai Utama like?
Hotel Austin Paradise - Pulai Utama puts you in the heart of Johor Bahru. Popular attractions include Johor Bahru City Square, which is 22 minutes away by car.

Hotel Austin Paradise - Pulai Utama Reviews

Reviews

6.8

Good

7.0/10

Cleanliness

7.0/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

4/10 Fair

This might be a nice place for locals however it didn’t work for me. I like the Austin Heights area where there are multiple food choices, bars and massage businesses.
2-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brand new hotel
Everything is brand new so there were no problems. The room and its bathroom are very clean. But if I decide to stay there again, I will request for a room that is not facing the main road as it gets noisy at night, could not sleep well at night with the cars noises. Another complaint is one of the staff at the front desk was not that friendly, did not greet properly, I don't remember his name but he should treat his visitors equally regardless our races or our religious beliefs.
Julz, 2-night trip
Verified Expedia guest review

8/10 Very good

Simple but nice hotel
Quite far from Johor Bharu city but its ok if u have ur own transport Near to a local university This hotel is near to a convenience store 7E I booked a room with twin beds and the room a bit small and no window I have to join the bed so that i can pray bedsheet is dirty, i wonder if they changed it or not The towels are old so i used my own towels The room is very nice actually They provide toiletries, kettle, hair dryer Iron is exactly near my room but outside The staff is humble The hotel even got the security to look out their customers’ cars Parking quite a lot in front of the hotel and its building at night Im sure will book this hotel again
meksu83, 1-night trip
Verified Expedia guest review

6/10 Good

Simple & Basic
Basic, nothing outstanding.
Ong, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Nice small hotel but not so friendly
The hotel is value for money. However, the staffs there might not seems as friendly as they should. Simple gestures of friendliness should be shown as a basic hospitality to the customers. However, there are not much to complain about the hotel as the hotel is basically clean and well maintained. The location of the hotel is near to malls and also near to foodstalls (walking distance)
Verified Expedia guest review

6/10 Good

Small hotel but nice
Compared to the price it is worth to stay in with nice & humble hotel staffs.
Verified Expedia guest review

6/10 Good

Overall, not bad.
Couldn't get access to their WiFi services. Kinda disappointed. Had to use own data for Internet access.
Verified Hotels.com guest review

6/10 Good

Budget stay
The check-in process is lengthy. The reception requested for prove of reservation which is not being practice by other property. Good for location and budget stay.
Verified Hotels.com guest review

4/10 Fair

Ganesh, 1-night trip
Verified Hotels.com guest review