Calle Relox # 22, Col. Centro, San Miguel de Allende, GTO, 37700
What's nearby
Allende Garden - 1 min walk - 0.1 km
San Miguel de Allende Historical Museum - 2 min walk - 0.2 km
San Miguel de Allende Public Library - 3 min walk - 0.3 km
Church of San Miguel Arcángel - 3 min walk - 0.3 km
Juarez Park - 8 min walk - 0.7 km
Getting around
Querétaro, Querétaro (QRO-Querétaro Intl.) - 73 min drive
Restaurants
San Agustín - 2 min walk
La Coronela - 1 min walk
Los Milagros - 1 min walk
El Cielo Restaurant y Terraza Bar - 2 min walk
Apolo IX Carnitas - 1 min walk
About this property
LOtel-Casa Arca
LOtel-Casa Arca features a rooftop terrace and puts you only steps from Church of San Miguel Arcángel. Guests can indulge in deep-tissue massages, facials or body treatments, and grab a bite to eat at Jacinto 1930, which serves Mexican cuisine and is open for lunch and dinner. Other highlights include 2 coffee shops/cafes, an outdoor pool and a poolside bar. Fellow travellers say great things about the helpful staff and location.
Languages
English, Spanish
At a glance
Hotel size
22 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Other information
Designated smoking areas
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 8 AM–11:30 AM
2 coffee shops
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Snack bar/deli
Travelling with children
Childcare in room (surcharge)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Rooftop terrace
Television in common areas
An outdoor pool
Arcade/games room
Spa services
Accessibility
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
45-inch flat-screen TV
Satellite TV channels
Netflix
Home comfort
Air conditioning (climate-controlled)
Minibar
Espresso maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Blackout curtains
Turndown service
Bed sheets provided
What to enjoy
In-room massage
Fireplace
Freshen up
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Dining
Jacinto 1930 – This restaurant specialises in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Children & extra beds
In-room babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Also known as
LOtel-Casa Arca Hotel
L'Otel at 1218 Concept House
Lotel at Doce18 Concept House
L'Ôtel at Dôce18 Concept House
LOtel-Casa Arca San Miguel de Allende
LOtel-Casa Arca Hotel San Miguel de Allende
Frequently asked questions
Is there a pool at LOtel-Casa Arca?
Yes, there's an outdoor pool.
Are pets allowed at LOtel-Casa Arca?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at LOtel-Casa Arca?
Yes, there's free self and valet parking.
What are the check-in and check-out times at LOtel-Casa Arca?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is noon.
What is there to do at LOtel-Casa Arca and nearby?
LOtel-Casa Arca has an outdoor pool and spa services, as well as an arcade.
Are there restaurants at or near LOtel-Casa Arca?
Yes, Jacinto 1930 offers Mexican cuisine.
What's the area around LOtel-Casa Arca like?
LOtel-Casa Arca is a short 3-minute walk from Church of San Miguel Arcángel and 2 minutes' walk from San Miguel de Allende Historical Museum. Travellers say that the hotel is in a great location.
LOtel-Casa Arca Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
9.6/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
9 November 2024
Trevor
Trevor, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 October 2024
Megan
Megan, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 September 2024
A little piece of San Miguel Heaven
The hotel is amazing. The property is so beautiful. The staff was very accommodating. A lot of special little touches. Me and my family felt at home. The restaurant was delicious. We had a great stay and are planning our return very soon.
Ricardo
Ricardo, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 September 2024
ronald
ronald, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 August 2024
Hotel was just as pictured. Clean and very comfortable. Staff was kind, helpful and friendly. We had an enjoyable stay.
Ethlyn
Ethlyn, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
12 August 2024
We really liked the hotel! The staff was very friendly and the hotel very nice and clean. Would definitely come back!
Samantha
Samantha, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
30 July 2024
great place to stay. close to everything.
Nice property. Has a nice restaurant and food was great.
Ezequiel
Ezequiel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 July 2024
juan david
juan david, 2-night romance trip
Verified Expedia guest review
2/10 Poor
11 July 2024
The worst hotel I've ever stayed in. This hotel is just one star. Very bad service, the food is terrible and the rooms are dirty, ac doesn't work and there are bugs everywhere. the staff is unfriendly
jimena
jimena, 2-night trip
Verified Expedia guest review
10/10 Exceptional
30 June 2024
Hidden Luxury
We had a delightful one night stay. The room was large and spotless, beds comfy, and decor beautiful. This hotel is close to everything in the center of town. Our room was well insulated, we didn’t hear a thing. Lastly, the staff was attentive and experienced a wonderful complimentary breakfast!
Kathleen
Kathleen, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 June 2024
Magda Irene
Magda Irene, 2-night trip
Verified Expedia guest review
10/10 Exceptional
27 June 2024
MICHAEL
MICHAEL, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 June 2024
Very nice experience. Beautiful place to wine taste, tequila taste, and good breakfast selection, all included with the stay.
McGregor James
McGregor James, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 June 2024
Aileen
Aileen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 June 2024
Jordan
Jordan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 June 2024
Highly recommend
I had a wonderful stay at L’Ôtel Casa Arca! Lovely room, A+ location, excellent staff, and it’s a beautiful space
John
John, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 June 2024
The property was beautiful it is perfect if you want to walk around town and see the little shops.
Maria
Maria, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 June 2024
My wife and I loved our stay L’otel-Casa Arca. The staff went above and beyond making us feel welcomed. We enjoyed all the amenities as well.
Will definitely visit again.
Luis
Luis, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 June 2024
Love it!
Ninfa
Ninfa, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 June 2024
Beautiful hotel, great staff, and the restaurant is very good. Location is perfect. Will definitely return.
Norma
Norma, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
17 June 2024
We LOVED the design and ambience the hotel has.
Nancy
Nancy, 4-night trip
Verified Expedia guest review
10/10 Exceptional
14 June 2024
Great place lovely hotel
Great property
jose
jose, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
9 June 2024
Juliana
Juliana, 2-night trip
Verified Expedia guest review
10/10 Exceptional
9 June 2024
Wonderful
Pedro
Pedro, 3-night romance trip
Verified Expedia guest review
6/10 Good
29 May 2024
LOtel-Casa Arca is in a great location! However, the room was much smaller than described and the air conditioning was not functioning properly. The staff refused to move us to a different room. This was very disappointing for the high price paid. Based on this experience, I would not recommend or stay at LOtel-Casa Arca again.