Sherwood Queenstown

4.0 star property
Queenstown hotel with spa and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sherwood Queenstown

Bar (on property)
Property amenity
Breakfast, lunch, dinner served; Modern European cuisine, garden views
Front of property – evening/night
Soundproofing, travel cot, free WiFi, bed sheets

Reviews

8.4 out of 10

Very good

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Spa
  • Ski facilities
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Ski rentals
  • Ski storage
  • Coffee shop/cafe
  • In-room childcare
  • Conference centre
  • Business centre
  • Terrace
  • Garden

For families (6)

  • In-room childcare (surcharge)
  • Fridge
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is HK$1,070
HK$1,231 total
includes taxes & fees
21 Jan - 22 January 2025

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About the area

Map
554 Frankton Road, Goldfield Heights, Queenstown, 9300

What's nearby

  • Queenstown Gardens - 4 min drive
  • Queenstown Beach - 4 min drive
  • TSS Earnslaw Steamship - 5 min drive
  • Kiwi and Birdlife Park - 5 min drive
  • Skyline Queenstown - 5 min drive

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 5 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Cookie Time - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Rata - ‬4 min drive

About this property

Sherwood Queenstown

When visiting Queenstown, Sherwood Queenstown is a great choice to consider. Guests can indulge in massages at the spa, and Modern European cuisine is served at SHERWOOD, which is open for breakfast, lunch and dinner. This eco-friendly hotel also features a bar/lounge, a snack bar/deli and a terrace. The helpful staff and restaurant get great marks from fellow travellers.

Languages

English, French, Italian, Japanese, Portuguese, Spanish

At a glance

Hotel size

  • 78 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The property charges 3.5 per cent for credit card payments
  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Free on-site self-parking
  • Electric vehicle charging point on site
  • Free off-site parking nearby

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Yoga classes
  • Hiking/biking trails
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Skiing lessons nearby
  • Skydiving nearby
  • Zip-lining nearby
  • Snowboarding nearby

Working away

  • Business centre
  • Meeting room
  • Conference centre

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire
  • Ski equipment hire
  • Ski storage

Facilities

  • 8 buildings/towers
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in reception
  • Arcade/games room
  • Full-service spa
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Banquet hall

Room amenities

Home comfort

  • Heating
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Travel cot
  • Bed sheets provided

Freshen up

  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sherwood. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Dining

SHERWOOD – Overlooking the garden, this restaurant specialises in Modern European cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately NZD 8.00 to 16.00 for adults and NZD 8.00 to 8.00 for children
  • Late checkout can be arranged for an extra charge of NZD 40.00 (subject to availability)
  • Credit card charges are subject to an extra charge of 3.5 per cent

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Guests must contact this property in advance to reserve on-site parking

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property uses solar energy, plus eco-friendly cleaning products.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Sherwood Queenstown Hotel
Sherwood Hotel
Sherwood Queenstown Hotel
Sherwood Queenstown Queenstown
Sherwood Queenstown Hotel Queenstown

Frequently asked questions

Does Sherwood Queenstown offer free cancellation for a full refund?
Yes, Sherwood Queenstown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sherwood Queenstown?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sherwood Queenstown?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Sherwood Queenstown?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 10 AM. Late check-out is available for a charge of NZD 40.00 (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Sherwood Queenstown?
No, this hotel doesn't have a casino, but Skycity Queenstown Casino (5-min drive) and SKYCITY Wharf Casino (5-min drive) are both nearby.
What is there to do at Sherwood Queenstown and nearby?
Have fun with on-site winter activities such as skiing. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and enjoy other amenities such as spa services and an arcade. Sherwood Queenstown also has a picnic area and a garden.
Are there restaurants at or near Sherwood Queenstown?
Yes, SHERWOOD offers Modern European cuisine and garden views.

Sherwood Queenstown Reviews

Reviews

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Peefection
Just perfect
1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Liang, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Overnight stay - Staff friendly and very helpful. Convenient location.
Karen, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Lovely rea
2-night trip
Verified Hotels.com guest review

6/10 Good

Decent value for money comfortable but lacking some more comfortable features like a couch or television.
Hamish, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Emily, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sarah, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Enjoyed our 3 night stay. Only challenge during our stay was water pressure being very low and unable to get more than luke warm showers. Reception explained though it was not linked to the property and rather work being done nearby.
Kerry, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Liked that the Sherwood used sustainable products where possible and great recycling facilities. Other accommodations could learn from them.
Richard, 2-night trip
Verified Wotif guest review

10/10 Exceptional

Troy, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulously welcoming and responsive staff. Restaurant food innovative , fresh and inspired. Very reasonably priced. I love this place and will be back.
Maryanne, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The room was tidy and quiet, making the perfect get away from the hustle and bustle of the day and town
Caitlin, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Loved it all
Sarah, 1-night trip
Verified Wotif guest review

6/10 Good

I went to have a breakfast and asked for an omelette instead of scramble eggs!!!because scramble eggs have butter and omelettes just need to mix the egg and done!!! But the staff didn't want to listen to me and arrogantly said we can't make your omelette we don't have a pan for that. Even the manager, using an arrogant tone, said we don't have an omelette!!! I was trying to explain that it was simpler than scramble eggs but they preferred to maintain their arrogance than listen to me. They didn't want to make it. I felt frustrated because it was an easy option, "eggs" only! I travel all over the world and I have never encountered this difficulty in hotels.i will not back there anymore
Suzana, 1-night business trip
Verified Wotif guest review

10/10 Exceptional

The best place in QT to eat and rest your head
David, 2-night trip
Verified Expedia guest review

6/10 Good

The staff were lovely and the restaurant is great, but the room was SO NOISY. Our room was on the bottom floor next to the stairs and it was just footsteps and thumping the entire time. The room is nothing special but I do like the ethos of the place. I recommend the yoga class but we wouldn't stay again.
Mel, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

S E, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jaimee, 3-night trip
Verified Wotif guest review

4/10 Fair

In property restaurant there was private function due to this property guest wasn’t allowed to dine on 9/08/24 I also was denied entry in restaurant then I had to order online to get dinner not worth it to stay
PRABHJOT SINGH, 2-night romance trip
Verified Expedia guest review

6/10 Good

Rachel, 1-night trip
Verified Expedia guest review

6/10 Good

The property location is nice. Close to queenstown and tucked up on a hill. Very quaint and a restaurant on site if needed. However upon arrival we were aggressively asked to upgrade and tour more expensive rooms. Staff even came after we checked in to our room to ask again for us to move and spend extra ($100 a night). So our room didn’t have a view and we wonder if this is a tactic to make more money. There were things that didn’t work in the room and when mentioned were not addressed. What was really disappointing is we forgot 2 items in the room and realized after being on the road for an hour. I emailed them to let them know exactly what was forgotten and where and their response was that nothing was left. I followed up and never heard back. One item was my electrical adapter and it was still in the box but was apparently nowhere to be found. In any event, nice enough place but wouldn’t go back.
Rachel, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Isaac, 1-night trip
Verified Hotels.com guest review

6/10 Good

C, 1-night trip
Verified Hotels.com guest review