The US Embassy and the Consulate in Kazakhstan - 6 min drive - 5.6 km
Getting around
Astana (NQZ-Nursultan Nazarbayev Intl.) - 13 min drive
Astana Railway Station - 29 min drive
Restaurants
Tary - 4 min walk
Baoli Lounge & Cafe Nur-Sultan - 7 min walk
Marcello - 9 min walk
Caffe Latte - 2 min drive
resPUBlika - 2 min drive
About this property
The Arc Residence
Enjoy your visit to Astana with a stay at The Arc Residence. Guests will have free perks such as WiFi and self-parking. Bonuses such as washing machines, fridges and microwaves are in all apartments.
Languages
English, Russian, Turkish
At a glance
Property size
134 apartments
Arriving/Leaving
Check-in start time: 6:00 AM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Facilities
ATM/banking
Garden
Picnic area
Accessibility
Lift
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Iron/ironing board
Washing machine
Sleep well
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Bath or shower
Bidet
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Full-sized fridge/freezer
Microwave
Kitchen
Stovetop
Oven
Cookware, dishes and utensils
More
Limited housekeeping
In-room safe
Fees & policies
Policies
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
This property is professionally cleaned.
Also known as
The Arc Residence Astana
The Arc Residence Apartment
The Arc Residence Apartment Astana
Frequently asked questions
Are pets allowed at The Arc Residence?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Arc Residence?
Yes, there's free self parking.
What are the check-in and check-out times at The Arc Residence?
Check-in start time: 6:00 AM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at The Arc Residence and nearby?
The Arc Residence has a picnic area and a garden.
Does The Arc Residence have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes cookware, a fridge and a microwave.
Does The Arc Residence have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around The Arc Residence like?
The Arc Residence puts you in Yesil District, in the heart of Astana. Popular attractions include House of Ministries, which is 3 minutes away by car.
The Arc Residence Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
9.6/10
Property conditions & facilities
Reviews
10/10 Exceptional
2 December 2019
Great place
Great apartment withe all the home comforts. Very warm rooms even with only one radiator on in winter. Let me check in much earlier than 2pm which was a lifesaver as it was -15c.
Denny
Denny, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 November 2019
Jarrett
Jarrett, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 September 2019
Erkan
Erkan, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
18 July 2019
My family really enjoyed our stay at The Arc Residence. When we checked in, our room hadn't been cleaned. There was a bit of miscommunication between the cleaning staff. I let the front desk know and a cleaning crew immediately came to the apartment and cleaned it very well. There was not a remote for the AC unit in the apartment. The front desk person brought one to the apartment and showed me how to use it. The apartment was very comfortable and quiet. We would definitely stay at The Arc again.
Kzmom
Kzmom, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
22 June 2019
There was no phone connection to reception area. Location is good.. Even I arrive early in the morning they gave me a room without asking more money or wait till 14.00... stg
Verified traveller
1-night family trip
Verified Expedia guest review
10/10 Exceptional
21 May 2019
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
12 December 2017
Nice Apartment near Expo
Nice and new apartment near Expo 2017 site area. Staff from APT are all friendly and can speak English and Chinese.
QQ
QQ, 25-night trip
Verified Expedia guest review
10/10 Exceptional
24 October 2020
Чистота и комфорт
Идеальные аппартаменты для проживания с семьей, есть все необходимое для жизни, посуда, сушилка, гладильные принадлежности, полотенца.
Чистота на уровне. Прекрасный район, выход
В парк. Рекомендую к проживанию в Астане.
Miruyert
Miruyert, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
13 August 2020
Alexey
Alexey, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 February 2020
Mir hat das freundliche Personal und Sauberkeit gefallen.
Es war alles drin im Zimmer/ Appartment was man braucht.
Verified traveller
4-night trip
Verified Expedia guest review
8/10 Very good
24 September 2019
Shahad
Shahad, 9-night trip with friends
Verified Hotels.com guest review
8/10 Very good
30 August 2019
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
16 May 2019
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
20 April 2019
Alissa
Alissa, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
25 March 2019
Впечатление о апартаментах
Апартаменты очень понравились, уютно! Не понравилось лишь то, что полотенец и туалетных принадлежностей лежало на одного, а зубной набор на двоих. Чисто, просторно, самое главное, комфортно