10/10 完美
2024年10月10日
faecal matter stains on sheets
Sheets had faecal matter stains and a full ashtray was left on the balcony.
When I complained the next morning compensation was offered by means of a free breakfast.
Went to get my consolation prize breakfast but there was nothing laid out so I had a miserable double espresso and left in disgust.
Hotels.com gave me a $25 hush voucher.
The only positive thing about this was the checkin help on the phone number provided, the girl was very helpful.
Even though I explained I have a disability and mental health issues the staff in the morning thought a breakfast bribe would keep me quiet



Thomas Jason
Thomas Jason (1 晚行程)
Hotels.com 真實旅客評價