Located near Quinta Avenida, Excel Sense Playacar Boutique Hotel offers a serene retreat with a rooftop terrace and garden. Guests rave about the adjacent golf course, where you can tee off amidst stunning views. Unwind by the outdoor pool or children's pool while kids have fun in their own space.
Reviews
7.07.0 out of 10
Good
Popular amenities
24/7 front desk
Airport transfer
Pool
Non-smoking
Laundry facilities
Air conditioning
Main amenities (12)
Daily housekeeping
Near the beach
Restaurants
Outdoor pool
Rooftop terrace
Beach towels
Children's pool
24-hour room service
Airport shuttle
24-hour front desk
Air conditioning
Garden
Feel at home (6)
Children's pool
Rollaway/extra beds
Private bathroom
Premium TV channels
Garden
Daily housekeeping
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Deluxe Room
Deluxe Room
Highlights
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Cable channels
Daily housekeeping
Iron/ironing board
30 sq m
Sleeps 2
1 Queen Bed
View all photos for Family Suite, 1 Bedroom
Family Suite, 1 Bedroom
Highlights
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Flat-screen TV
Ceiling fan
Premium bedding
Sleeps 6
6 Single Bunk Beds
View all photos for Luxury Double Room, 1 Bedroom
Luxury Double Room, 1 Bedroom
Highlights
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Flat-screen TV
Ceiling fan
Premium bedding
40 sq m
Sleeps 4
2 Double Beds
View all photos for Executive Studio, Multiple Beds, Private Bathroom
Paseo Xaman Ha Manzana 16 Lote 16, Plaza Maya Pakal, Playa Car Fase 2, Playa del Carmen, QROO, 77717
What's nearby
Playacar Golf Club - 12 min walk
Quinta Avenida - 18 min walk
Playa del Carmen Maritime Terminal - 19 min walk
Playacar Beach - 4 min drive
Playa del Carmen Main Beach - 8 min drive
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 47 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.5 miles/20.2 km
Airport shuttle (surcharge)
Restaurants
Don Rafael - 5 min drive
Casa Sofia - 12 min walk
Rolandi's - 12 min walk
Don Sirloin Playacar - 12 min walk
Lara & Luca - 11 min walk
About this property
Excel Sense Playacar Boutique Hotel
Excel Sense Playacar Boutique Hotel features a rooftop terrace and puts you within a 15-minute walk of Playacar Golf Club. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. A children's pool and a garden are other highlights.
Languages
English, Spanish
At a glance
Hotel size
13 rooms
Arriving/Leaving
Check-in time starts at 3 PM
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Free off-site parking nearby
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Barbecue grills
24-hour room service
Travelling with children
Children's pool
What to do
Beach nearby
Scuba-diving nearby
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Bike hire
Beach towels
Facilities
Safe-deposit box at front desk
Rooftop terrace
Garden
Picnic area
Adjacent to a golf course
An outdoor pool
Accessibility
Wheelchair-accessible parking
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning
Ceiling fan
Iron/ironing board
Sleep well
Premium bedding
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Bath or shower
Free toiletries
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Dining
On-site venue – This restaurant specialises in Mexican cuisine.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of MXN 2000 per vehicle (one way)
Children & extra beds
Rollaway beds are available for MXN 400.0 per night
Policies
This property accepts credit cards.
Also known as
Excel Sense Playacar Boutique
Excel Sense Playacar Boutique Hotel Hotel
Excel Sense Playacar Boutique Hotel Playa del Carmen
Excel Sense Playacar Boutique Hotel Hotel Playa del Carmen
Frequently asked questions
Is there a pool at Excel Sense Playacar Boutique Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Excel Sense Playacar Boutique Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Excel Sense Playacar Boutique Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Excel Sense Playacar Boutique Hotel?
Yes, an airport shuttle is available. The charge is MXN 2000 per vehicle one way.
What are the check-in and check-out times at Excel Sense Playacar Boutique Hotel?
You can check in starting at 3 PM. Check-out time is noon.
Is there an on-site casino at Excel Sense Playacar Boutique Hotel?
No, this hotel doesn't have a casino, but Riviera Gran Casino (4-min drive) is nearby.
What is there to do at Excel Sense Playacar Boutique Hotel and nearby?
Have fun during the warmer months with activities nearby such as scuba-diving. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
Are there restaurants at or near Excel Sense Playacar Boutique Hotel?
Yes, there's an on-site restaurant that offers Mexican cuisine.
What's the area around Excel Sense Playacar Boutique Hotel like?
Excel Sense Playacar Boutique Hotel is a short 18-minute walk from Quinta Avenida and 12 minutes' walk from Playacar Golf Club.
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Excel Sense Playacar Boutique Hotel Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.4/10
Staff & service
7.4/10
Amenities
6.8/10
Property conditions & facilities
Reviews
10/10 Exceptional
7 January 2020
Excelente relación precio calidad. Solo estaría bien e dentro del mismo hotel tuvieran servicio de alimentos. Jaja bueno nuestra habitación tenía cocina pero no queríamos cocinar.
Rocío
Rocío, 5-night trip
2/10 Poor
24 March 2019
No respetaron la reservación y muy mal trato del recepcionista
CElia
CElia, 3-night trip
2/10 Poor
18 March 2019
Malo atención.
Me cancelaron la reserva, esperar a que ni me. Cobren
javier omar
javier omar, 1-night trip
6/10 Good
7 March 2019
It was not as they showed in pictures, the room I booked was not the one I booked through Expedia
Verified traveller
3-night trip
10/10 Exceptional
21 February 2019
The staff were exceptionally gracious and helpful. The hotel is a lovely, well maintained building. The rooms aren’t fancy but they are clean and comfortable.
Alison
Alison, 1-night trip
6/10 Good
21 February 2019
Hodnocení
Služby hotelu výborné,jediné co nám vadilo hluk z ulice a restaurace přímo pod ložnicí.
Leo
Leo, 12-night trip
6/10 Good
6 January 2019
Buena ubicacion, estacionamiento no siempre disponible, viejo en general, cama comoda, huele a humedad, aire acondicionado muy ruidoso.
Verified traveller
4-night trip
10/10 Exceptional
5 January 2019
Quiet, clean, spacious rooms. The staff was very friendly. The onsite restaurants were exceptional. There was a rooftop pool no one used but us.
Verified traveller
3-night trip
2/10 Poor
5 January 2019
Very dirty all over the place. Broken light bulbs. Dusty doors. Beds are made of nailed pieces of cheap wood put together. Not even a chair in the room. Stained bed sheets with hairs. Rude personnel. Run away from this place.
Ed
Ed, 6-night trip
6/10 Good
4 January 2019
Verified traveller
3-night trip
2/10 Poor
3 January 2019
Dirty towels, noisy aircon, no hot water
Dirty towels, noisy aircon, no hot water
Verified traveller
6-night trip
2/10 Poor
3 January 2019
Verified traveller
4-night trip
6/10 Good
2 January 2019
No está cerca de la playa el hotel es algo viejo y hace mucho ruido
Verified traveller
1-night trip
8/10 Very good
26 December 2018
Hotel agradable, excelente relación precio/calidad. El único inconveniente es que no hay mucho lugar de estacionamiento y eso puede ser complicado
Verified traveller
2-night trip
8/10 Very good
19 December 2018
Selene
Selene, 1-night trip
10/10 Exceptional
5 December 2018
Hotel muy céntrico, en una zona súper segura, muy tranquilo
Jorge
Jorge, 4-night trip
8/10 Very good
30 November 2018
Playa del Carmen de Paso
Importante mencionar la responsabilidad del dueño de este hotel con sus clientes. El hotel tenía problemas de electricidad y fuimos fuimos transferidos al "KLR The City Condos By Sercotel" fue un cambio inesperado bajo otras condiciones pero funcionales y cómodas.
WILLIAM TELL MARENCO
WILLIAM TELL MARENCO, 4-night trip
10/10 Exceptional
25 November 2018
Muy buena ubicacion. Seguro y accesible para la familia
Carloz
Carloz, 2-night trip
8/10 Very good
12 November 2018
Lugar muy seguro, las camas muy comodas, en general todo muy bien, nada mas la limpieza quedaba un poco a deber, en especial con los hornos de microondas, pero en general muy recomendable, volveremos pronto.
Christian
Christian, 6-night trip
10/10 Exceptional
10 October 2018
Una grata sorpresa
La verdad este hotel nos sorprendió gratamente el área es muy tranquila rodeada de naturaleza y casas de vacaciones está relativamente cerca de la playa y de la 5ta avenida
La habitación era cómoda y tenía todo lo necesario hasta tina de baño
A escasos metros hay 3 restaurantes y un Oxxo así q si de ultima hora ocupas algo o quieres comprar una bebida es muy fácil hacerlo
La terraza es fantástica para descansar y estar un poco en la alberca
Lo recomiendo ampliamente
Brenda
Brenda, 10-night trip
6/10 Good
5 September 2018
Nada
El hotel se que es muy barato, sin embargo, uno llega y nadie se preocupa en ningún momento por la estancia. Pasaban dias sin que se limpiara ni la terraza (la cual estaba llena de cucarachas por la misma suciedad) ni el lugar de las bancas de la entrada, todo lleno de basura y colillas. El aseo al cuarto era mínimo, claramente no se barria ni trapeaba diariamente. Las toallas me dijeron que las cambiaban un dia si y uno no, no lo hicieron. La bienvenida al hotel es sin el más minimo interés en uno, sólo saludan, piden la credencial y le leen a uno las reglas como si fuera uno a entrar a una clinica de seguro. No fue buena la atención y menos la limpieza, a mi me encanta por las noches leer al aire libre, cosa que no pudo ser por la suciedad y las cucarachas. Recomiendo pongan un poco mas de atención a esos detalles. La foto que sale en la publicidad se ve muy bonita cuando para nada lo es. Gracias
Mariana
Mariana, 5-night trip
10/10 Exceptional
27 August 2018
Hotel bonito y tranquilo
Es cómodo, cuenta con todos los servicios, tranquilo y sin ruido, limpio, buen precio, cercano a la playa (playacar), muelle ferry y centro comercial, personal amable
Frida
Frida, 4-night trip
10/10 Exceptional
19 August 2018
Hotel agradable
Muy cómodo, habitación amplia, limpia, muy seguro, familiar, tiene piscina y clases de yoga
Verified traveller
3-night trip
2/10 Poor
11 August 2018
Property was very dirty dirty sheets dirty towels no air conditioning dirty water in the pool
Aldo
Aldo, 5-night trip
4/10 Fair
8 August 2018
Nos entregaron el cuarto con la cama sucia se veia q no la limpiaron cuando saluo el nterior huesped con sabanas regadas y el baño con los jabones utilizados , la puerta de entrada no se le podia poner seguro por dentro , las recamareras entraron. La habitacion estando nosotros durmiendo