4/10 Fair
18 January 2025
Dirty room
I was in this hotel once before, and the experience was good, so I decided to stay here again. However, this time the experience was different. When we got to the hotel, we had to do the check-in in a different location. It was raining, so my husband had to walk Two blocks under the rain. When we got to the room, everything seemed OK. The bed was done, everything was in its place, but then I realized that nobody had cleaned their floors. I don't know if they forgot to clean! It was really dirty and dusty. It was disgusting. I truly believe that they forgot to clean, because I don’t think any hotel would consciously give its client a room that dirty.
yaelis
yaelis, 2-night trip
Verified Hotels.com guest review