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Hotel Star Express Puebla

3.0 star property
Beaux Arts hotel with restaurant, connected to the convention centre, near Fort Loreto

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Star Express Puebla

In-room safe, desk, laptop workspace, free WiFi
Laundry room
Reception
Room service – dining
Daily full breakfast (MXN 110 per person)
VIP Access

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
  • Connecting rooms available
  • Laundry facilities
  • Non-smoking
  • Free parking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Health club
  • Room service
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front desk safe
  • Vending machine
  • Laundry service

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The price is HK$314
HK$374 total
includes taxes & fees
30 Dec - 31 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

In-room safe, desk, laptop workspace, free WiFi

Standard Room

Highlights

Connecting rooms available
LED TV
Designer toiletries
Rainfall showerhead
Private bathroom
Cable channels
In-room safe
Desk
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Double Beds

In-room safe, desk, laptop workspace, free WiFi

Family Room, 2 Double Beds

Highlights

Connecting rooms available
LED TV
Designer toiletries
Rainfall showerhead
Private bathroom
Cable channels
In-room safe
Desk
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Double Room Standard With Internal View

  • Sleeps 4
  • 2 Double Beds

Similar properties

Terrace/patio

Plaza Poblana

Pet-friendly
Free parking
Free WiFi
Restaurant
8.2 out of 10, Very good, (537)
The price is HK$309
HK$367 total
includes taxes & fees
29 Dec - 30 Dec
Plaza Poblana
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About the area

Map
De La Pedrera 3119, near CAPU, Puebla, PUE, 72070

What's nearby

  • Fort Loreto - 6 min drive - 5.8 km
  • Zócalo de Puebla - 7 min drive - 5.0 km
  • Cuauhtemoc Stadium - 7 min drive - 7.1 km
  • Puebla Cathedral - 8 min drive - 5.3 km
  • Angelopolis Commercial Center - 8 min drive - 7.3 km

Getting around

  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 34 min drive
  • Puebla–Cholula Tourist Train Terminal - 9 min drive

Restaurants

  • ‪I Tortas - ‬2 min walk
  • ‪Tortas César Don Güero - ‬9 min walk
  • ‪Vips - ‬3 min walk
  • ‪Taquería Don Saúl - ‬5 min walk
  • ‪Frutilandia 2 - ‬10 min walk

About this property

Hotel Star Express Puebla

Hotel Star Express Puebla puts you within a 10-minute drive of Zócalo de Puebla and Cuauhtemoc Stadium. Guests can visit the health club for a workout or grab a bite to eat at Restaurante, which serves breakfast, lunch and dinner. Also, Puebla Cathedral and Angelopolis Commercial Center are within a short drive.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 64 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 1 PM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Free off-site parking within 98 ft
    • Street parking available
DONE

Other information

    • Smoke-free property
    • No alcohol served on site

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • Restaurant
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference space (538 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Health club
  • Banquet hall
  • Beaux Arts architecture

Accessibility

  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairwells
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Grab bar in shower

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Designer toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Restaurante – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately MXN 110 for adults and MXN 110 for children
  • Early check-in can be arranged for an extra charge of MXN 100 (subject to availability)
  • Late checkout can be arranged for an extra charge of MXN 300 (subject to availability)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Hotel Star Express
Star Express Puebla Puebla
Hotel Star Express Puebla Hotel
Hotel Star Express Puebla Puebla
Hotel Star Express Puebla Hotel Puebla

Frequently asked questions

Are pets allowed at Hotel Star Express Puebla?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Star Express Puebla?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Star Express Puebla?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge of MXN 100 for early check-in (subject to availability). Check-out time is 1 PM. Late check-out is available for a charge of MXN 300 (subject to availability). Express check-out is available.
What is there to do at Hotel Star Express Puebla and nearby?
Maintain your daily exercise routine at the health club.
Are there restaurants at or near Hotel Star Express Puebla?
Yes, there's an on-site restaurant, Restaurante.

Hotel Star Express Puebla Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Arturo, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Celedonio, 1-night trip
Verified Expedia guest review

2/10 Poor

15 Minutes and Out
I, unfortunately, did not have a good experience with Hotel Star Express Puebla and had to check out fifteen minutes after arriving. The issue was that the room did not have a window, which could have been fine if there was a way to control the temperature, but there was no AC or a fan, which just made the room's air still and insufferable. Second, the most pressing issue was a lingering awful smell of sewage from the bathroom. It was so strong and intense it was making me nauseous. My colleague staying in the same hotel had the same issue with the smell, so it wasn't just my room. With these issues, we opted to leave. Although we were told we would not get a refund, we did not care because it was terrible.
2-night business trip
Verified Hotels.com guest review

8/10 Very good

Rene, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Alejandra, 1-night trip
Verified Expedia guest review

4/10 Fair

The fee is expensive according to the hotel appearance. Nobody is present to help you with the luggage and there are only stairs. Bathroom outlet was not working. It was reported to the front desk but they didn't do anything. Small rooms and nothing is the same as the pictures on the web Very disappointed that this place is offered through expedia.
MARIA DEL CARMEN, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Breakfast to die for!
Was fast and friendly service! Breakfast was delicious!
Silvestre, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Would stay again!
Other than the bedroom being near the kitchen (loud) was great. Very convenient to the bus station, nice and friendly staff. 4-5 minute walk to the bus station, markets, restaurants. Good breakfast and coffee. Would stay again!
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean and comfy beds enjoyed my shirt stay there bathroom are also very clean
1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice Modern Hotel
My husband and I decided to stay here for a family wedding because it was in a central location. We could have stayed with family in the area, but getting ready for a wedding is always hectic and we wanted our own restroom/space. We enjoyed how new everything was inside. Receptionist was very friendly and welcoming. The room was new, bathroom was new, toilet was new, windows were new...TV could have been bigger, could use a window a/c unit/heater. Closet space was adequate, and in-room safe was great. Could use a microwave, fridge, iron board and iron though. Toiletries were nice! Was a bit noisy, but nothing that a tired day before and after a wedding couldn't handle (when you're that tired, do you even care?). Parking lot was strange, but just park in the parking garage for Coppel next door while you check in and the valet will bring it and park it where it needs to go. My husband and I felt safe, however our family that lives in the area warned us not to stay there again because of the "danger". I don't know, we didn't see anything shady while we were there, so who knows. Overall, we enjoyed it. Great Price, location, cleanliness, modern updates, free buffet breakfast with amazing, delicious choices. Would recommend.
Jessica, 2-night trip
Verified Expedia guest review

8/10 Very good

Jesus, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Keep It Up...
Excellent service, nice people from the front entrance, to the cleaning people... I'll recommend this hotel to all my fam. And friends. My Next trip for sure will be to Puebla, Pue Hotel Star Express.
Clara, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Very, very good hotel.
The hotel is brand new and everything is shiny. Beds are comfortable. No tears, no stains. It's a very good hotel even in EU/US terms! The only problem is little sound-proofing. You can hear everything happening in the corridor. In the morning people will wake you up as they head for the breakfast. So no matter how tired you were last night or how late you went to sleep, you are still going to wake up between 7-8AM. The breakfast included in the price was very good.
Verified Hotels.com guest review

8/10 Very good

Ivan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

maid so annoying
not bad, just the maid know the door every hour after 10 am. room are small than the pictures in the website.
1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Puebla Visit
Hotel was conveniently located for our meetings. It is across the street from the bus station so you can easily arrive from anywhere in Mexico. Despite the bus traffic there was no noise in the hotel from the buses. There is a little noise from the hallways and other rooms, but was not during reasonable sleeping hours, so no issue for us.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Guy, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

jorge, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

New hotel, very clean, great friendly service, great breakfast and very convenient for proximity to CAPU and local transportation.
Verified Hotels.com guest review

10/10 Exceptional

Carlo, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Rogelio, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Felipe De Jesús, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Está justo al lado de la central, muy conveniente
1-night trip
Verified Hotels.com guest review