Nashville International Airport (BNA) - 26 min drive
Smyrna, TN (MQY) - 43 min drive
Nashville Riverfront Station - 22 min drive
Nashville Donelson Station - 26 min drive
Restaurants
The Cheesecake Factory - 4 min drive
Starbucks - 4 min drive
California Pizza Kitchen - 4 min drive
Tony’s Eat and Drink - 15 min walk
Starbucks - 8 min walk
About this property
Home2Suites by Hilton Nashville Franklin Cool Springs
Home2Suites by Hilton Nashville Franklin Cool Springs puts you a short five-minute drive from CoolSprings Galleria. For a bit of exercise, you can visit the 24-hour fitness centre, or go for a swim in the indoor pool. A snack bar/deli and a terrace are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
105 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 2 total, up to 75 kg per pet)*
Service animals welcome
Pets must be supervised
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free uncovered on-site self-parking
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Free on-the-go breakfast on weekday mornings 6:00 AM–9:00 AM
Coffee/tea in a common area
Gas grills
Snack bar/deli
Working away
24-hour business centre
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
1 building/tower
Built in 2016
Safe-deposit box at front desk
Terrace
Television in common areas
24-hour fitness centre
An indoor pool
Banquet hall
Firepit
Outdoor furniture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site
Room amenities
Be entertained
Flat-screen television
Premium TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
Free cot/infant bed
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Full-sized fridge/freezer
Microwave
Kitchen
Cookware, dishes and utensils
Dishwasher
Paper towels
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 11:00 AM to 8:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Home2Suites by Hilton Nashville Franklin Cool Springs Hotel
Home2Suites by Hilton Nashville Franklin Cool Springs Franklin
Frequently asked questions
Does Home2Suites by Hilton Nashville Franklin Cool Springs offer free cancellation for a full refund?
Yes, Home2Suites by Hilton Nashville Franklin Cool Springs does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Home2Suites by Hilton Nashville Franklin Cool Springs?
Yes, there's an indoor pool. Guests have pool access from 11:00 AM to 8:00 PM.
Are pets allowed at Home2Suites by Hilton Nashville Franklin Cool Springs?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 75 kg per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Home2Suites by Hilton Nashville Franklin Cool Springs?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Home2Suites by Hilton Nashville Franklin Cool Springs?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Home2Suites by Hilton Nashville Franklin Cool Springs and nearby?
Home2Suites by Hilton Nashville Franklin Cool Springs has an indoor pool and a 24-hour fitness centre.
Does Home2Suites by Hilton Nashville Franklin Cool Springs have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and a fridge.
Home2Suites by Hilton Nashville Franklin Cool Springs Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Good
26 November 2024
Keith
Keith, 1-night trip
Verified Hotels.com guest review
6/10 Good
4 November 2024
Meredith
Meredith, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
31 October 2024
George
George, 1-night trip
Verified Hotels.com guest review
6/10 Good
26 October 2024
Nashville trip
It wasn’t very good for the price. Way to high priced. The shower sucked. Thought I might go thru to the floor below me.
THERESA
THERESA, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
22 October 2024
Rebecca
Rebecca, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 October 2024
Quick weekend trip
We just came for a short weekend trip to celebrate my daughter’s bday. She loved the indoor pool. The room we stayed in was nice & spacious. The breakfast was top notch! I was surprised at the variety! Staff was super nice also,
Christina
Christina, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 October 2024
Jacob
Jacob, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
Couples getaway
The hotel stay was great! I'm a very picky person but it was nice. I usually stay at Embassy Suites but they were booked. I will stay again but I hope the next time I return the pillows on the bed are comfortable because they were all flat & it caused my husband & I to have neck pains each day. The breakfast was hot and good as well. Also, I would prefer to have the popcorn served daily to greet the guest daily as well as a thank you for staying. Also, we were close to a lot of shopping stores if your a shopper like myself
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 October 2024
Dennis
Dennis, 2-night trip with friends
Verified Hotels.com guest review
4/10 Fair
17 September 2024
Miserable experience
This was not a pleasant stay. When we arrived at 9pm and tired we stood at front desk waiting for attendant. A sign was on desk said they would return shortly they are helping another customer. They a window I could see a gal just sitting at a desk staring at her phone. We waited patiently because she may not be the front desk receptionist. Finally after 5-7 minutes she noticed us and came to check us in. During that time there were loud unruly kids running the common area. Playing with the automatic doors trying to get caught between them etc. she clearly was hiding because she didn't want to deal with them. Parents were around socializing and drinking. When we got to the room the carpet was filthy. I mistakenly walked on it barefoot and it had this damp oily matted feel to it. Horrible. I put shoes back on. The shower was a cheap plastic surround. This is just not the experience we are used to at Home2 Suites and very disappointed.
Rhonda
Rhonda, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 September 2024
Good
Rucardo
Rucardo, 1-night trip
Verified Expedia guest review
2/10 Poor
15 September 2024
Courtney
Courtney, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 July 2024
One of the cleanest we ever stayed at. Good variety of breakfast choices. A dishwasher in the room was awesome.
Julie
Julie, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
6 July 2024
Great experience
Eric
Eric, 1-night family trip
Verified Expedia guest review
8/10 Very good
30 June 2024
Christina
Christina, 2-night trip
Verified Expedia guest review
10/10 Exceptional
16 June 2024
Joseph at the front desk was extremely accommodating and very pleasurable to work with.
Randy
Randy, 1-night romance trip
Verified Expedia guest review
2/10 Poor
11 June 2024
Tv didn’t work when we checked in. Reported it and it never was fixed. Very disappointing.
Keith
Keith, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 June 2024
Staff was great and the property was nice
Randy
Randy, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 June 2024
Great hotel with multiple Tesla and non Tesla chargers for u EV travelers. Really nice hotel.
John
John, 1-night trip
Verified Hotels.com guest review
8/10 Very good
26 May 2024
Upgrade appreciated
Fantastic Indian food 3 min walk
Lovely front desk staff
Fiona
Fiona, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
6 April 2024
Robert
Robert, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 March 2024
Home 2 Home offers so many nice touches and a kitchen is always a bonus. I loved there roomy rooms and indoor pool. They serve cookies in the afternoon and popcorn in the evenings!