In the heart of Playa del Carmen, Aspira Hotel offers a vibrant retreat. Unwind in the garden or by the outdoor pool, indulge in international cuisine at one of two on-site restaurants and enjoy breakfast to dinner options. With WiFi and express check-out, this hotel near Quinta Alegría Shopping Mall is perfect for those seeking convenience.
Reviews
7.67.6 out of 10
Good
Popular amenities
Parking available
24/7 front desk
Airport transfer
Bar
Non-smoking
Pool
Main amenities (12)
Daily housekeeping
Near the beach
Restaurants and bar/lounge
Outdoor pool
Breakfast available
Airport shuttle
Terrace
24-hour front desk
Air conditioning
Garden
Front desk safe
Multilingual staff
Feel at home (6)
Television
Garden
Terrace
Daily housekeeping
Blackout curtains
Premium bedding
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Superior Suite, 1 Bedroom
Superior Suite, 1 Bedroom
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Premium bedding
Cable channels
60 sq m
1 bedroom
City view
Sleeps 6
2 Double Beds OR 1 King Bed
View all photos for Deluxe room, 2 camas
Deluxe room, 2 camas
Highlights
Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Premium bedding
45 sq m
City view
Sleeps 4
2 King Beds OR 2 Double Beds
View all photos for Deluxe room, 1 cama
Deluxe room, 1 cama
8.48.4 out of 10
Very good
11 reviews
(11 reviews)
Highlights
Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Ceiling fan
45 sq m
1 bedroom
City view
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Room Superior
Room Superior
45 sq m
Sleeps 4
View all photos for Family Suite -6 guests- Superior
Calle 16 Norte Entre 10 y 15 Avenida, Playa del Carmen, QROO, 77710
What's nearby
Quinta Alegría Shopping Mall - 1 min walk - 0.0 km
Quinta Avenida - 2 min walk - 0.2 km
Playa del Carmen Main Beach - 5 min walk - 0.4 km
Mamitas Beach - 6 min walk - 0.6 km
Playa del Carmen Maritime Terminal - 18 min walk - 1.5 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive
Tulum Intl. Airport (TQO) - 96 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.3 miles/19.7 km
Airport shuttle (surcharge)
Restaurants
Starbucks - 1 min walk
Ah Cacao Chocolate Café - 2 min walk
Bar Loco Playa del Carmen - 2 min walk
La Parrilla Playa - 2 min walk
Suerte de Churro - 1 min walk
About this property
Hotel MX portal maya
Hotel MX portal maya puts you in a great location, within a short 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at La Ceiba, which serves international cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a terrace and a garden are other highlights.
Languages
English, Spanish
More about this property
VISIBILITY
At a glance
Hotel size
38 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 1 total, up to 10 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free off-site parking within 328 ft
Street parking available
Transfers
Airport shuttle*
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–11:00 AM
Restaurant
Bar/lounge
Travelling with children
Children's menu
What to do
Beach nearby
Access to nearby health club
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Accessibility
Handrails in stairwells
Upper floors accessible by stairs only
Well-lit path to entrance
ROOM
Room amenities
Be entertained
40-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Iron/ironing board
Window screens
Sleep well
Blackout curtains
Premium bedding
What to enjoy
Balcony
Freshen up
Shower only
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
STAR_OUTLINE
Special features
Dining
La Ceiba – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
MONETIZATION_ON
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: USD 2.70 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 8 to 20 for adults and USD 5 to 20 for children
Airport shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pet deposit: USD 25 per stay
Pets are allowed for an extra charge of USD 13 per pet, per night
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Aspira Hotel Beach Club
Hotel MX portal maya Hotel
Aspira Hotel Playa del Carmen
Hotel MX portal maya Playa del Carmen
Hotel MX portal maya Hotel Playa del Carmen
HELP_OUTLINE
Frequently asked questions
Is there a pool at Hotel MX portal maya?
Yes, there's an outdoor pool.
Are pets allowed at Hotel MX portal maya?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of USD 13 per pet, per night, and there's also a deposit of USD 25 per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel MX portal maya?
No, unfortunately, but there's free parking nearby.
Is an airport shuttle service offered by Hotel MX portal maya?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel MX portal maya?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Hotel MX portal maya?
No, this hotel doesn't have a casino, but Riviera Gran Casino (6-min walk) is nearby.
What is there to do at Hotel MX portal maya and nearby?
Hotel MX portal maya has an outdoor pool and a garden, as well as access to a nearby health club.
Are there restaurants at or near Hotel MX portal maya?
Yes, La Ceiba offers international cuisine.
Does Hotel MX portal maya have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel MX portal maya like?
Hotel MX portal maya is located on the boardwalk in Downtown Playa del Carmen, a short 2-minute walk from Quinta Avenida and 6 minutes' walk from Playa del Carmen Main Beach.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Hotel MX portal maya Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.0/10
Staff & service
8.0/10
Amenities
7.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Service staff
Location
Restaurant
Elevator
Room
Reviews
10/10 Excellent
5 May 2025
Excelente eelation quamity-price and ideal for goimg with your family and pet.
Elmer
Elmer, 1-night trip
10/10 Excellent
25 Jul 2024
Very nice place
Jazmin
Jazmin, 6-night trip
10/10 Excellent
14 Jan 2023
Nice hotel
Great location, nice staff, clean, confortable.
Maureen
Maureen, 1-night trip
10/10 Excellent
17 Jan 2024
Best hotel in PDC for the money
chern
chern, 1-night trip
8/10 Good
22 Feb 2023
Aspira was delightful! What a sweet place, perfectly located near the pedestrian walkway, shops, cafes and the beach. I would definitely stay there again.
sally
sally, 7-night trip
8/10 Good
23 Dec 2023
Great place for a couple of days.
Great staging area out of Playa del Carmen to go to Cozumel, Chichen Itza. Very convenient to all the touristy shops and eateries. A bit noisy at night sometimes since it is by a small mall. Great staff that wants to make sure your needs are met.
Andrew
Andrew, 4-night trip
10/10 Excellent
30 Aug 2024
Super
Nicolas
Nicolas, 3-night trip
10/10 Excellent
13 May 2024
My friends and I stayed here and we had a great time!
CONS:
- no elevator
- water takes a little while to get hot
- pillows super firm (we had to beat them each night to help soften them)
PROS:
- this place is QUIET!
- super walkable to go partying/dining
- SAFE! Security posted outside
Katrina
Katrina, 4-night trip
8/10 Good
14 Mar 2024
Older hotel, with no elevator. Swimming pool very small and worn out (needs new tile work and flooring) for the most part clean, good location and friendly and helpful staff.
Jeffrey
Jeffrey, 1-night trip
6/10 Okay
11 Jan 2023
Very centric. They make you wear a bracelet even though is not an all inclusive. Only one key is provided and is on the bracelet so that person needs to be letting others in the room. There is no elevator. No fridge or microwave in the room forcing you to be eating out your whole trip.
Maria
8/10 Good
28 Feb 2024
No fridge
Elizabeth
Elizabeth, 1-night trip
8/10 Good
16 May 2025
Mi viaje fue en familia tenía dudas sobre el ruido de la fiesta pero no escuché nada no sé si tuve suerte o es así siempre.Bien en general.
Leonardo Daniel
Leonardo Daniel, 4-night trip
10/10 Excellent
21 Mar 2025
Buena atencion y ubicación
JEAN
JEAN, 3-night trip
6/10 Okay
19 Mar 2025
marco
marco, 21-night trip
10/10 Excellent
11 Mar 2025
Stanza molto ampia e luminosa,pulizie impeccabili,hanno soddisfatto tutte le nostre richieste, colazione strepitosa, struttura TOP
tommaso
tommaso, 15-night trip
6/10 Okay
8 Feb 2025
Zeidy
Zeidy, 6-night trip
6/10 Okay
4 Feb 2025
Hipolito
Hipolito, 2-night trip
10/10 Excellent
17 Jan 2025
Es cómoda y práctica la cercanía de todos los puntos de interés
Juan
Juan, 3-night trip
8/10 Good
6 Dec 2024
Vacaciones
Buen hotel, buena ubicación.
Rolando
Rolando, 2-night trip
10/10 Excellent
6 Dec 2024
Centrico y acogedor
Lugar centrico cerca de las mayores atracciones del área caminando. Solo hace falta un elevador.
Yarixenia
Yarixenia, 3-night trip
10/10 Excellent
4 Dec 2024
Jenny
Jenny, 3-night trip
8/10 Good
29 Nov 2024
Playa del Carmen después de Cozumel
Es un buen hotel, buena ubicación, muy cerca de la 5ta avenida, de renta de carros, de restaurantes, supermercados y de la estación de autobuses ADO.
Habitación amplia y cómoda.
No tiene ascensor.
Rolando
Rolando, 4-night trip
10/10 Excellent
3 Oct 2024
Excelente ubicación
Jose Luis
Jose Luis, 2-night trip
10/10 Excellent
25 Sept 2024
Gran ubicación, caminando llegas a puntos de encuentro con tours, 5ta avenida, muelle a Cozumel, etc.
Habitaciones amplias, cómodas, limpias y tranquilas.
Hemos reservado dos veces y siempre es garantía
Katia
Katia, 3-night trip
10/10 Excellent
25 Sept 2024
Un hotel basico, comodo, amplio y muy buena ubicación