Capellan Abarzua 240, Providencia, Santiago, Región Metropolitana, 7520441
What's nearby
Plaza de Armas - 3 min drive
Santa Lucia Hill - 3 min drive
Palacio de la Moneda - 4 min drive
Costanera Center - 4 min drive
San Cristobal Hill - 13 min drive
Getting around
Santiago (SCL-Arturo Merino Benitez) - 17 min drive
Hospitales Station - 6 min drive
Parque Almagro Station - 6 min drive
Matta Station - 7 min drive
Salvador Station - 11 min walk
Baquedano Station - 14 min walk
Manuel Montt Station - 18 min walk
Airport shuttle (surcharge)
Restaurants
Starbucks - 3 min walk
Sushi Sudaka - 3 min walk
Jardin Mallinkrodt - 5 min walk
Maddox Restaurante - 5 min walk
Mezcla - 5 min walk
About this property
Norus Providencia
When you stay at Norus Providencia, you'll be a short five-minute drive from Plaza de Armas and Costanera Center. Apartments feature conveniences such as kitchens, along with furnished balconies and LCD TVs. Public transportation is only a short walk: Salvador Station is 11 minutes and Baquedano Station is 14 minutes.
Languages
English, Portuguese, Spanish
At a glance
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets stay for free (dogs only, 1 total, up to 7 kg per pet)
Service animals welcome
Specific rooms only*
Pets must be supervised
Property amenities
Internet
Free WiFi
Parking and transport
Wheelchair-accessible parking available
Free off-site parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Kitchen
Fridge (full size)
Stovetop
Microwave
Oven
Dishwasher
Cookware/dishes/utensils
Electric kettle
Water dispenser
Bedrooms
Down duvet
Extra-futon mattress (surcharge)
Bed sheets provided
Bathrooms
Combined shower/bath
Rainfall shower head
Towels provided
Soap
Free toiletries
Shampoo
Hairdryer
Toilet paper
Living spaces
Living room
Sitting area
Entertainment
LCD TV with cable service
Outdoor areas
Furnished balcony
Terrace
Laundry
Laundry facilities
Work spaces
Computer station
Climate control
Air conditioning
Heating
Pets
Service animals exempt from fees
Pet friendly
Pets stay free
1 total (up to 7 kg per pet)
Pets allowed in specific rooms
Welcoming dogs only
Deposit: USD 150 per stay
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift
Handrails in stairwells
Soundproofing
Well-lit path to entrance
Wheelchair-accessible (with limits)
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible path to lift
Designated smoking areas
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Local maps
Guidebooks/recommendations
Iron/ironing board
Luggage storage
Safe at front desk
24-hour front desk
Location highlights
Near the boardwalk
Near the airport
Near a metro station
In the city centre
In the historical district
Things to do
Theme parks nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
General
20 rooms
5 floors
1 building
Built in 2010
Traditional architecture
Fees & policies
Refundable deposits
A damage deposit of USD 150 will be collected before check-in
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
Optional extras
Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one-way. Maximum occupancy 6)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Futon beds are available for USD 10 per night
Pets
Service animals exempt from fees
Pet deposit: USD 150 per stay
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Also known as
Norus Apartments Bellavista Apartment
Norus Apartments Apartment
Norus Apartments
Norus Providencia Santiago
Norus Providencia Aparthotel
Norus Apartments Providencia
Norus Providencia Aparthotel Santiago
Frequently asked questions
Does Norus Providencia offer free cancellation for a full refund?
Yes, Norus Providencia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Norus Providencia?
Yes, dogs stay for free, with a limit of 1 total and maximum weight of 7 kg per pet. A deposit of USD 150 per stay is required. Service animals are exempt from fees.
Is parking offered on site at Norus Providencia?
No, unfortunately, but there's free parking nearby.
Is an airport shuttle service offered by Norus Providencia?
Yes, an airport shuttle is available. The charge is USD 50 per vehicle one-way.
What are the check-in and check-out times at Norus Providencia?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Norus Providencia and nearby?
Recommended spots to visit include La Chascona (6-min walk) and Parque Metropolitano (10-min walk), along with Santa Lucia Hill (1.1 mi) and Plaza de la Constitucion (1.8 mi).
Does Norus Providencia have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes cookware, a fridge and a microwave.
Does Norus Providencia have any outdoor private spaces?
Yes, each apartment features a furnished balcony.
What's the area around Norus Providencia like?
Norus Providencia is in Bellavista, a short 6-minute walk from Clinica Santa Maria and 7 minutes' walk from Patio Bellavista.
Norus Providencia Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
7.6/10
Staff & service
7.6/10
Amenities
8.2/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Exceptional
21 March 2024
Close to good restaurant bella vista.
Jonathan
Jonathan, 1-night family trip
Verified Expedia guest review
4/10 Fair
7 February 2024
Run down. No attempt to fix TV for 4 days
Run down. Very dated. Has been in need of repair for some time. Mold near bathtub. Rust on metal trim. Warped wood floors near bathroom.
TV broke on second day and they told me to flip a switch after I followed up. Then nothing for 3 days.
Room did not match picture in confirmation email. Water leaking from refrigerator, so we put down a towel to soak it up. Cleaning crew just removed the towel, but nothing done to fix the issue.
Neighborhood not as bad as some other reviews. Daily housekeeping was nice.
Verified traveller
6-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2023
Juan Carlos
Juan Carlos, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
31 July 2023
Kelly Ann
Kelly Ann, 11-night trip
Verified Travelocity guest review
10/10 Exceptional
20 July 2023
A thoroughly enjoyable situation, location & environment, but I should recommend you speak Spanish because you will be disadvantaged.
Everyone was overwhelmingly kind to me & I will return on my next vacation if possible!!!
Stay at Norus , call Camilla en el despacho 🔑
Kelly Ann
Verified Travelocity guest review
8/10 Very good
17 March 2023
For safety reason it not convenient to walk on the streets especially at night
Arnold
Arnold, 21-night family trip
Verified Expedia guest review
10/10 Exceptional
14 March 2023
I will advise to stau on this property. Very good service and good value for the money
Klaus
Klaus, 1-night family trip
Verified Expedia guest review
8/10 Very good
9 March 2023
Nice room but not the one pictured. No cutlery. Lots of neighborhood dogs that like to bark through the night.
Bernard
Bernard, 3-night trip
Verified Expedia guest review
8/10 Very good
22 February 2023
Nice place
JAIME
JAIME, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 October 2022
Great neighborhood location. Walkable to things to do, dinner, drinks and public transportation.
Micheal
Micheal, 3-night trip
Verified Hotels.com guest review
8/10 Very good
16 December 2020
It was a good staying in this apartment, very close to good bars and restaurants
escarlett
escarlett, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 December 2020
I enjoyed my stay in Norus Apartment mainly because the apt. is located in a nice cosy building in a very pleasant, quite and safe neighborhood. The apt. itself is quite comfortable very spacious and nicely decorated. The staff from Norus was very kind and helpful. It is walking distance from Bellavista a zone of bars and restaurants but not that closed to areas where business and tourism is conducted. The only thing that I didn't like is that they ask passengers to do their own dishes, in pandemic time a deep thorough clean of dishes is appreciated, other that that everything was perfect and I would strongly recommend these apartments to anyone traveling to Santiago de Chile, specially if you are looking for a quite place with nice views to the mountains.
Camilo
Camilo, 4-night family trip
Verified Expedia guest review
2/10 Poor
3 November 2019
Due to the recent civil unrest, riots, marches and government enforced military curfews my partner and I were forced to abandon our last week in Santiago for our own safety and head home. We tried to cancel and recoup some financial losses, including Norus Apartments who denied us any refund. While I fully understand nonrefundable accommodations, I think that the contract gets nullified when the neighborhood your rental in is under siege. Beyond the fact that it was physically dangerous for us to even try to spend our last week there, food and resourves were limited, most restaurants and bars either closed or only open a few hours. Even the front desk at this hotel was reduced to only be open from 11am until 2pm...which also should forfeit the contract becUse 24 hour staff and security was offered as part of the stay.
Expedia did the bare minimum to extract some sort of refund or hell...even an apology from Norus Apartments. I will be back in Santiago at some point in the future, and will make sure to book through another agency and not secure any Norus Apartment or any other holding this company may have in the area.
Stay far away from this company.
Jeff
Jeff, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 September 2019
Great value appartment
This property is very comfortable and a great location very close to all the restaurant and bars. I would definitely stay here again and recommend to anyone looking for a good value accommodation and very quiet
Anthony
Anthony, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
19 July 2019
Verified traveller
9-night trip
Verified Expedia guest review
8/10 Very good
24 March 2019
The property was perfectly located. I did not like that my balcony door seemed to be opened when I had not opened it.
Robert
Robert, 9-night trip
Verified Expedia guest review
10/10 Exceptional
21 May 2018
Highly recommended
Highly recommended, great location - near great restaurants and at the same time very quiet area.
Vanessa
Vanessa, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
2 April 2024
Nothing
Bruno
Bruno, 1-night trip
Verified Expedia guest review
6/10 Good
12 June 2023
Razoável , pra uma viagem curta compensa
Foi uma boa estadia , a localização é boa , mas o quarto precisa de muitos reparos e uma modernização seria bem-vinda ! Infelizmente o Wi-Fi não funcionava no quarto , o que dificultou muito e o aquecedor não estava funcionando em um dos quartos
Geova Éder
Geova Éder, 4-night trip with friends
Verified Hotels.com guest review
8/10 Very good
19 April 2023
O local é muito bom e compatível com as fotos do anúncio. Apenas o wifi deixou a desejar por ter um sinal muito fraco.
Caroline Luize Baréa
Verified Expedia guest review
2/10 Poor
11 April 2023
A éviter
Mauvaise communication, malgré nos essais pour résoudre un problème de réservation ils ne nous ont pas répondu (14 appels). En arrivant à l’hôtel pas de personnel en réception et ils nous ont laissé sans logement pour la nuit.
Verified traveller
1-night family trip
Verified Hotels.com guest review
4/10 Fair
2 January 2023
Muy regular
El apartamento es muy pequeño e incómodo. Esta muy mal tenido. Muy mal aseo. No se recomienda
mauricio
mauricio, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
20 June 2022
Cristian
Cristian, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 February 2022
RENE
RENE, 1-night trip
Verified Hotels.com guest review
6/10 Good
26 June 2021
Departamento está bien , pero colchón viejo y se sentían resortes , al segundo día me cambiaron colchón según mi solicitud.