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Jezami Hotel

3.0 star property
Nuku'alofa hotel with restaurant

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Discover the perfect blend of comfort and convenience at Jezami Hotel, where you can savor a continental breakfast on the terrace or indulge in lunch and dinner at Momma Tuna’s Kitchen. Connect with WiFi, take advantage of laundry facilities, luggage storage and enjoy free self parking.

Reviews

7.4 out of 10
Good

Popular amenities

  • Airport transfer
  • Non-smoking
  • Free breakfast
  • 24/7 front desk
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • WiFi in the lobby
  • Room service
  • Coffee shop/cafe
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Self-serve laundry
  • Luggage storage

Feel at home (6)

  • Microwave
  • Private bathroom
  • Separate sitting area
  • Television
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Suite, Ensuite

In-room safe, WiFi, bed sheets

Suite, Ensuite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Microwave
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

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About the area

Map
Salote Road Fasi, Tongatapu, Nuku'alofa

What's nearby

  • Talamahu Market - 10 min walk - 0.9 km
  • Basilica of St Anthony of Padua - 13 min walk - 1.1 km
  • Royal Tombs - 16 min walk - 1.4 km
  • Royal Palace of Tonga - 19 min walk - 1.7 km
  • Interisland Ferry Terminal - 3 min drive - 1.8 km

Getting around

  • Nuku'alofa (TBU-Fua'amotu Intl.) - 42 min drive
  • Eua (EUA) - 22.6 miles/36.3 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Friends Cafe - ‬10 min walk
  • ‪Leiola Downtown Cafe - ‬18 min walk
  • ‪Billfish Bar and Restaurant - ‬2 min drive
  • ‪The Top Restaurant And Lounge - ‬11 min walk
  • ‪Waterfront Coffee - ‬15 min walk

About this property

Jezami Hotel

Enjoy your visit to Nuku'alofa with a stay at Jezami Hotel. Guests looking for a bite to eat can visit Momma Tuna’s Kitchen, which serves lunch and dinner.

At a glance

DONE

Hotel size

    • 5 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 11 AM
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • WiFi in public areas*
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning
  • Restaurant
  • Coffee shop
  • Room service

What to do

  • Ecotours

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Accessible airport shuttle
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 32-inch flat-screen TV

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Soap
  • Towels

Stay connected

  • WiFi (surcharge)

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Momma Tuna’s Kitchen – This café serves lunch and dinner.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 3 per day (rates may vary)
  • WiFi is available in public areas for USD 3 per day (rates may vary)
  • Airport shuttle service is offered for an extra charge of USD 30.00 per person (one-way)
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Airport shuttle service for children up to age 12 costs USD 20.00 (one-way)

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Jezami Hotel Hotel
Jezami Hotel Nuku'alofa
Jezami Hotel Hotel Nuku'alofa

Frequently asked questions

Does Jezami Hotel offer free cancellation for a full refund?

Yes, Jezami Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Jezami Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Jezami Hotel?

Yes, there's free self parking.

Is an airport shuttle service offered by Jezami Hotel?

Yes, an airport shuttle is available. The charge is USD 30.00 per person one-way.

What are the check-in and check-out times at Jezami Hotel?

You can check in starting at 11 AM. Check-out time is 11 AM. Contactless social distancing and check-out are available.

What is there to do at Jezami Hotel and nearby?

On-site recreation at Jezami Hotel includes ecotours.

Are there restaurants at or near Jezami Hotel?

Yes, there's an on-site restaurant, Momma Tuna’s Kitchen.

Does Jezami Hotel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Jezami Hotel like?

Jezami Hotel is a short 8-minute walk from Talamahu Market and 14 minutes' walk from Royal Palace of Tonga.

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Reviews

Jezami Hotel Reviews

7.4

Good

7.8

Cleanliness

6.6

Location

7.8

Staff & service

7.4

Eco-friendliness

7.2

Property conditions & facilities

Popular mentions

Family friendly
Towns
Location
Service staff
Room

Reviews

6/10 Good

unreliable booking system, staff not upfront but they tried, poor timing and lack of communication. overall staying, not bad and not good either, just in the middle
Stanley, 5-night trip

8/10 Very good

Everything is good but only the sink in the toilet is something stuck inside
Poi, 7-night trip

8/10 Very good

Large room with microwave, fridge, water jug and limited cable tv . 6 min walk to main part of town. Off street Parking out the front. Hot breakfast cooked on the morning. Friendly staff. Some furniture is a bit worn, water pressure can be a bit low at times. Overall its Tonga and good for a couple of nights.
PATRICK, 2-night trip

10/10 Exceptional

Housemaids can do better service with restrooms. Our restroom wasn’t cleaned it was just restocked with towels. Other then that it was amazing!
Isabel, 12-night trip

6/10 Good

It was acceptable but shabby. The shuttle didn’t exist. When I arrived no one was awake to let me in….as I was told there would be. Taxi driver had to rouse the security guy. It was walking distance from downtown which was an advantage since there was unpredictable transportation.
Rodney Cranston, 6-night trip

4/10 Fair

Was ok but last cming up to the last day they tld me i had to pay i tld then no o dnt need to pay as i alrdy made full payment on the website they still said to me no all people tht stay there they mk payment lole me they still need to pay i was pissed off so i tld them no i woll mk contact with Expedia so i did i chatted with Terry an she said to.me no u dnt need to pay them as u hv made full payment to the website on the 13/01/2023 so she called the hotel an tld them the wkers said to me tht when people mk payment to Expedia u still need to pay them as they only get half fem Expedia an i need to pay them the other half i said to them NO i use Expedia a bit once u mk payment to them u dnt need to mk anymore payments to the hotel so i was pissed off at tht plus on Sunday there were no fresh towles given so i asked the security if i cld hv sm fresh towels as there was no wkers around an he said tbt he will call the lady on mobile we didnt get the fresh towels till 10am the next morning on the Monday tht they asked me to pay them so u can imagine hw many people tht they do this to an also the security ask for my husband watch if he can hv it hoieee was not happy with tht as well an the sheets as we stayed there for 7days the sheets to the bed was never changed in those 7days we stayed there when other hotels when ur sraying there tht long they will change ur sheets for u wont be staying there again.
Molly, 7-night trip

10/10 Exceptional

Affordable and great service! I will be staying here whenever I come to Tonga and will recommend it to my family and friends.

10/10 Exceptional

The Only Problem no WIFI, not Internet. everything else was Excellent.
SHERALY, 7-night trip

10/10 Exceptional

Loved the staff, fresh breakfast every morning with a smile. Great knowledge of the area and the sights. Perfect location for whale swims. Lexia, knows her job as a mgr. Well trained staff...I'll be back for sure! Tahoe Joe
Joe, 6-night trip

2/10 Poor

On arrival we were told they had double booked our room and if we had of arrived earlier we would have got the room. We had confirmed the booking one week prior over the phone. They had little remorse and made us to feel like it was our fault for not coming first. I had ask for my money to be returned and they could not help with a time frame and said they couldn’t help. I had to contact Expedia to have my money returned.
Tiree, 1-night trip

2/10 Poor

I like the location but i don't like how they treated the customers was very Rude. Towel was not clean Theres no hot water
Tangifetaua, 3-night trip

6/10 Good

お湯が出ない‼︎

シャワーのヒーターにソーラーを採用しているらしいが、朝と夜にお湯が出ないので、風邪をひいてしまった。ソーラー以外のシステムを併用すべきである。
Nobuhiro, 22-night trip

10/10 Exceptional

Great property.fantastic service. I reserved here. They actually researched and foumd my flight and picked me up at airport . i was so surprised. I booked one night they were fool next day. So they put me up in back up property . then i reserved next 2 nights on here. They took me to the other property then back to the first one for my last 2 days. Great service. They gave me a ride to a dance show for island and back. They took me to get rental car. When i declined getting the car they took back to hotel...For 80 tongen they gave me a tour of the island. They even helped me get a booking to one of the other islands by boat. Plus breakfast was included. Super hotel made my stay in tonga so much easier....with these guys you wont be alone....they will help if you let them...
jo, 2-night trip

8/10 Very good

Close to town, but I didn't realize i had to stay there until I arrived at hotel.
CarissaPaniora, 1-night trip

8/10 Very good

The hotel car was waiting for us on arrival (NOTE it was offered for free on our booking but we had to pay 40 tops, it is NOT free) and despite our booking several months earlier and for 4 nights we were told they had overbooked and instead of the hotel we were driven to a house much further from town for the night. An adventure but a disapointment too. No apology or refund offered, owner abroad and told no manager to speak with. Jezami itself was very good, the room was massive and clean for the 3 nights that we did stay but very few tv channels and no access to watch the rugby. Did have a kettle but no tea bags, milk or coffee. Great location, less than 10 mins walk to town and a good supermarket right next door with a big bakery a short walk in the opposite direction. Turn left out of the hotel. Breakfast was very good but the promised pancakes never happened was always eggs on toast plus cereal and tea/coffee. Overall we would stay again.
4-night trip

10/10 Exceptional

Lovely people, nice place

A big and spacious room that was clean and comfortable. Breakfast was delicious and the staff were friendly and helpful.
David, 5-night trip

8/10 Very good

resonable price

The organzing was soso. But they are friendly. they forgot i would stay in their hotel. but in the end all sort out. wifi connetion was soso.,.. but resonable price
PUI HANG, 5-night trip

2/10 Poor

Hotel pessimamente gestito!!!!

Siamo arrivati la sera tardi del 3:9 a Tongatapu e il mattino seguente alle 3,30 dovevamo essere pronti per andare in aeroporto per il volo per Vava’u che decollava alle 5,30. Siamo stati accolti da un uomo che non parlava e non capiva una parola di inglese. La ns camera prenotata da tempo e completamente pagata non era disponibile. Dopo quasi un’ora di proteste siamo riusciti a parlare per telefono con la proprietaria e miracolosamente la camera ci e stata assegnata. Dovevamo lasciare in hotel dei bagagli per evitare extra weight nel volo del mattino ( solo 15 kg che in aeroporto sono diventati solo 5 a testa e abbiamo dovuto pagare 50 dollari du Tinga a testa) , bagagli che avremmo ripreso ripreso al ns dormendo un'altra notte al Jezami e l’uomo incaricato di assisterci non aveva ke chiavi della reception, dopo mezz’or di discussione con i bagagli in strada e con il rischio di non arrivare in aeroporto in tempo per il volo finalmente si soni materializzate le chivi di un locale adiacente e abbiamo potuto lasciare i bagagli. Da Vava’u abbiamo inviato email chiedendo se i bagagli erano stati sistemati e la risposta è arrivata dopo due giorni. Conclusione non andate in questo hotel !!!!!
Clara, 1-night trip

2/10 Poor

Virkelig, virkelig dårligt hotel oplevelse.

Hotellet var overbooket, så de forsøgte at få os til at acceptere ophold på Tuna’s Lodge istedet, som har samme ejer. Tuna Lodge er et faldefærdigt to familiers hus, som lå i et slum kvarter, langt fra centrum. Ligner et bevidst scam, hvor de sælger værelser på Jezami, som de ikke har, og så giver folk Tuna Lodge istedet for. Kan absolut ikke anbefales.
Lene, 1-night trip

8/10 Very good

Overall is good

Little place upstairs from a shop that also belongs to the Hotel’s owner. The location is not great, but less than 10min walking to some bars, cafes and restaurants. The room is big and comfortable. It was clean as well. The room has facilities as TV, iron, microwave and fridge. We didn’t use the restaurant, I cannot tell about it. The overall is good. The price is fair.
Marcelo, 1-night trip

2/10 Poor

Das Hotel hat uns mitten in der Nacht einfach zu einem anderen Hotel bringen lassen, das vorher nicht mit uns abgesprochen und uns auch nicht von dort mehr abgeholt. Das Hotel war zwar OK, aber nicht das Gebuchte. Das geht gar nicht, ohne Absprache. Anscheinend muss man dann nicht nur ein Mail schicken, sondern ein Überseegespräch führen. Der eigene Shuttle wir anscheinend nur mehr für eigene Ausflüge eingesetzt. Transfer nicht gratis sondern gleich den Taxikosten vor Ort. Zimmer war OK, Personal freundlich, beim Abholen aber, trotz Zusage, nicht mehr da. Hundegebell von draussen und Musik von den parkenden Autos vorm Shophotel eine Katastrophe. Nicht vermittelbar mit dieser Geschäftspraxis, da bei Ankunft auch stockdunkel, keine 24h Rezeption,
2-night trip

6/10 Good

Very basic accommodation. The room wasn't thoroughly cleaned after the last guest. Couldn't get the TV to work. Didn't find a complimentary continental breakfast.
Aaron, 1-night trip

8/10 Very good

Friendly owner and staff in the breakfast kitchen, great to have a cooked breakfast included in the price, rooms serviced each day, convenient location to town
Karena, 3-night trip

8/10 Very good

Easy walk to town , Ofa the owner was friendly, helpful and knowledgeable, great to have a cooked breakfast included, appreciated having a beach towel provided
1-night trip

8/10 Very good

Nice breakfast, Quiet, good location. Some small issues with the amenities, but that is common in Tonga
6-night trip