I only stayed for two days, but love this place. This is more like a guest house, on top of a restaurant. You go up a spiral staircase, through a small dining room, up a flight (or two) of stairs to your room. I believe there are a total of five rooms.
The person that checked me in (...I wish I got her name) has limited English, and I have limited Chinese, but she tried her best to make sure I understood everything.
During my stay, somebody gave them a bad rating...and she approached me when I arrived back one evening and asked how they could rectify the issue and make sure my stay was satisfactory. Now, that's being proactive.