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Hotel Kaia

2.0 star property
Pension with restaurant, near Port of Bilbao

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Kaia

Lobby sitting area
Exterior
Desk, blackout curtains, free cots/infant beds, free WiFi
Interior
Breakfast and lunch served, local cuisine

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Laundry facilities
    Laundry facilities
  • Pet-friendly
    Pet-friendly
  • Non-smoking
    Non-smoking
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Marina
  • Near the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • Terrace
  • Laundry service
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk
Feel at home
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Blackout curtains

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Economy Single Room

Desk, blackout curtains, free cots/infant beds, free WiFi

Economy Single Room

Highlights

Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Digital channels
Desk
Daily housekeeping
  • 23 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Double or Twin Room

Desk, blackout curtains, free cots/infant beds, free WiFi

Double or Twin Room

Highlights

Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Digital channels
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Basic Triple Room

Desk, blackout curtains, free cots/infant beds, free WiFi

Basic Triple Room

Highlights

Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Digital channels
Desk
Daily housekeeping
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Family Quadruple Room

Desk, blackout curtains, free cots/infant beds, free WiFi

Family Quadruple Room

Highlights

Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Digital channels
Desk
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

Similar properties

Exterior
Apartamentos La Arena
Kitchenette
Laundry facilities
Free WiFi
Lounge area
7.6 out of 10, Good, (9)
The price is HK$504
HK$843 total
includes taxes & fees
24 Nov - 25 Nov
Apartamentos La Arena

About the area

Map
El Puerto 19 Bajo, Zierbena, Bizkaia, 48508

What's nearby

  • Port of Bilbao - 18 min walk - 1.5 km
  • Vizcaya Bridge - 10 min drive - 7.2 km
  • Bilbao Exhibition Centre - 12 min drive - 13.6 km
  • San Mames Stadium - 17 min drive - 18.5 km
  • Sopelana Beach - 32 min drive - 28.5 km

Getting around

  • Bilbao (BIO) - 23 min drive
  • Abanto y Cierbana Putxeta Station - 7 min drive
  • Ortuella Station - 7 min drive
  • Gallarta Station - 7 min drive

Restaurants

  • ‪Cerveceria Santurtzi - ‬8 min drive
  • ‪Waitaki - ‬5 min drive
  • ‪Apartamentos Mugarri - ‬8 min drive
  • ‪La Maloka - ‬5 min drive
  • ‪El Marinero - ‬1 min walk

About this property

Hotel Kaia

Hotel Kaia features a marina and puts you a short five-minute drive from Port of Bilbao. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat.

Languages

English, French, Spanish

At a glance

Hotel size

  • 7 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: 9 PM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 9 AM - 9 PM
  • Front desk staffed during limited hours

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (1 total, up to 15 kg per pet)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free off-site parking nearby

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 9 AM–11 AM
  • Restaurant
  • Bar/lounge

What to do

  • Beach nearby
  • Scuba-diving nearby

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Terrace
  • Adjacent to a golf course
  • Marina

Room amenities

Be entertained

  • 22-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating (climate-controlled)

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

On-site venue – This restaurant specialises in local cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 3.00 per person

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pet deposit: EUR 15.00 per stay
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Policies

This property accepts credit cards.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Kaia Zierbena
Kaia Zierbena
Hotel Kaia Pension
Hotel Kaia Zierbena
Hotel Kaia Pension Zierbena

Frequently asked questions

Does Hotel Kaia offer free cancellation for a full refund?
Yes, Hotel Kaia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Kaia?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 15 kg per pet. There's a charge of EUR 15 per pet, per day, and there's also a deposit of EUR 15.00 per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel Kaia?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Hotel Kaia?
Check-in start time: 2 PM; check-in end time: 9 PM. Check-out time is 11 AM.
Is there an on-site casino at Hotel Kaia?
No, this pension doesn't have a casino, but Gran Casino Bilbao (19-min drive) is nearby.
What is there to do at Hotel Kaia and nearby?
Have fun during the warmer months with activities nearby such as scuba-diving.
Are there restaurants at or near Hotel Kaia?
Yes, there's an on-site restaurant that offers local cuisine.
What's the area around Hotel Kaia like?
Hotel Kaia is a short 18-minute walk from Port of Bilbao and 4 minutes' walk from Bay of Biscay.

Hotel Kaia Reviews

Reviews

7.0

Good

8.4/10

Cleanliness

7.2/10

Staff & service

10/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Exceptional

Booked in at the last minute, less than 2 hours before we checked in and the staff were very welcoming and friendly. They bent over backwards to help us and prepared food for us after the bar had closed as we had missed service. We would highly recommend and will be staying there again.
1-night romance trip
Verified Expedia guest review

8/10 Very good

I arrived late but was assisted by phone to check in.
Aphra, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

julie, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Right next to ferry port
Proximity to the port excellent. Not well signposted. Keys have to be picked up in bar, confusing. Hotel is clean but very hollow in sound and not soundproof in rooms. A dog was in hotel which barked all night and a crying child , doris banged and all footsteps can be heard. Hardly slept a wink. Nowhere to buy coffee and bar was closed so no breakfast. No fans or air con. Shame it could be good only 5 mins to ferry.
ann, 1-night romance trip
Verified Hotels.com guest review

2/10 Poor

Close to ferry.
It is very close to the ferry which was convenient for the morning but there is no parking at the hotel and public parking nearby was very busy. Check in was at a restaurant/bar below the hotel. We were told the restaurant closed at 9pm and they were shut tomorrow for a holiday so no breakfast was available. The room was basic. Maybe all this would be ok in a two star hotel if the price was two star. For the rest of our trip we had mainly stayed in Paradors where the rate with breakfast was little more than the room rate here. We will not be returning.
Denise, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Enjoyable!
Hotel Kaia was definitely worth the extra walk!
Verified Hotels.com guest review

8/10 Very good

quaintest hotel & location
Quaint hotel, perfect location for ferry port which was literally 5 mins away Check in was in restaurant below which was ok Room was very clean & comfortable but could do with tea/coffee making facilities as bar below closed at 9pm
julie, 1-night trip
Verified Expedia guest review

8/10 Very good

Good
Very pleasant stay
Verified Hotels.com guest review

4/10 Fair

Room was very cold. Although the heating was on when we arrived, it was off when we came back from having a meal and didn't come on again before we left. A family with a small child went and sat in their car to get warm.
Verified Hotels.com guest review

8/10 Very good

Clean hotel close to ferry port
Great food in the restaurant although there was no food or drink available at breakfast. The heating did not come on in the morning and in winter it was required.
Verified Hotels.com guest review

2/10 Poor

HOTEL WAS LOCKED UP AND SMELT MUSTY.
The hotel (if you can call it a hotel) was locked up and empty when we arrived. We walked around the side to a bar and was told this is where to check in. At this point we would have walked away but it was late, we had been driving all day and did not know the area for other hotels. We had to pay up front as we were told that nobody would be about in the morning, and we had to leave the key in a post box. We let ourselves into the building, the musty smell hit us immediately. It was pitch black and empty, and only dim lights came on as we tried to find the room. We found the room, where the door had been left wide open with all windows open and the rugs hanging out of the window. It was dismal. Had we not already paid or not have been charged on our card we would have left immediately. I cannot believe that this sort of hotel can be allowed to charge an astronomical fee of 75e for facilities of this kind.
Verified Expedia guest review

8/10 Very good

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hôtel très propre ! Bon accueil ! Super petit déjeuner !
Inma, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

MARIA DEL ROSARIO, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

1-night trip
Verified Expedia guest review

6/10 Good

Solo para casos de emergencia
No disponen de seervicio de cafeteria y tampoco hay un bar o cafeteria abierto hasta las 9 de la mañana cerfcano
JUAN JOSE PAGES ZAMORA, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Descanso ideal
Es un hotel estupendo en un pueblo súper tranquilo. Las personas que lo llevan muy amables y la habitación muy amplia y limpia. Llevábamos un gatito, se portaron muy bien con él.
maria belen, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely!
Wunderbares, kleines, gemütliches Hotel. 1 Stunde von Bilbao entfernt, aber mit einfacher Verkehrsverbindung. Sehr empfehlenswert!
Verified Hotels.com guest review

4/10 Fair

Not recommended
Room ok but small Beds good quality Not very clean Too expensive compared with quality Personnel at checking not friendly Very noisy outside during almost whole night Elevator doesn't work Breakfast only at 10 am
1-night trip
Verified Expedia guest review

6/10 Good

Es un hotel cómodo. Lejos de zona turística.
No sirven desayunos domingos y festivos hasta las diez, y en los días laborales a partir de las nueve! Está lejos de zonas turísticas y su ubicación es un poco extraña. En las inmediaciones hay solo restaurantes muy caros.
Verified Expedia guest review

10/10 Exceptional

Sjarmerende hotell, trivelig betjening
Sjekk inn i caféen i kjelleren, ryddig og rent rom. Fleksibel utsjekk. Trivelig sted med gode bussforbindelser til Bilbao sentrum.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review