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Hotel Nikko Suzhou

4.5 star property
Luxury hotel with 3 restaurants, near Hanshan Temple

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Nikko Suzhou

Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Exterior
Lobby lounge
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Free parking
  • 24/7 front desk
  • Air conditioning
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • 24-hour room service
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
Feel at home
  • Fridge
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The price is HK$709
HK$815 total
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Comfort Room

Premium bedding, minibar, in-room safe, desk

Comfort Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Bathrobes
Separate bath and shower
  • 37 sq m
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

View all photos for Corner Deluxe Room

Premium bedding, minibar, in-room safe, desk

Corner Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Bathrobes
  • 73 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury King Room

Premium bedding, minibar, in-room safe, desk

Luxury King Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Bathrobes
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Bathrobes
  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Bathrobes
  • 56 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Similar properties

In-room safe, desk, blackout curtains, soundproofing

Shangri-La Suzhou

Pool
Spa
Airport transfer
Free parking
9.0 out of 10, Wonderful, (166)
The price is HK$533
HK$622 total
includes taxes & fees
22 Dec - 23 Dec
Shangri-La Suzhou
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About the area

Map
No.368 Changjiang Road, Suzhou, Jiansu, 215011

What's nearby

  • Lingering Garden - 4 min drive
  • Hanshan Temple - 6 min drive
  • Shantang Street - 8 min drive
  • Suzhou Museum - 10 min drive
  • Humble Administrator's Garden - 10 min drive

Getting around

  • Wuxi (WUX-Shuofang) - 38 min drive
  • Suzhou New District Railway Tram Stop - 20 min drive
  • Suzhou Railway Station - 22 min drive
  • Yixing High-Speed Railway Station - 30 min drive
  • Shishanlu Station - 5 min walk
  • Shizishan Station - 9 min walk
  • Lion Rock Tram Stop - 9 min walk

Restaurants

  • ‪星巴克 - ‬19 min walk
  • ‪苏州乐园度假酒店 - ‬7 min walk
  • ‪天府之乐 - ‬17 min walk
  • ‪肯德基 - ‬18 min walk
  • ‪枫叶酒吧 - ‬4 min walk

About this property

Hotel Nikko Suzhou

When visiting Suzhou, Hotel Nikko Suzhou is a great choice to consider. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at 弁庆, one of 3 restaurants, which serves Japanese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness centre and a sauna. The property is only a short walk to public transportation: Shishanlu Station is 5 minutes and Shizishan Station is 9 minutes.

Languages

Chinese (Mandarin), English, Japanese

At a glance

DONE

Hotel size

    • 473 rooms
    • Arranged over 29 floors
DONE

Arriving/Leaving

    • Check-in start time: 1:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • Please note: La Brasserie buffet restaurant is open limited hours (6-10 AM) until further notice. During this time, à la carte meal service is available at The Lounge from 9:30 AM to 9:30 PM.
    • The Club Lounge on the 27th floor is currently closed until further notice. Guests booked in rooms with Club Lounge access receive benefits at the lobby lounge.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 3 restaurants
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Shopping centre on-site
  • Sauna
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

弁庆 – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
桃李 – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
La Brasserie – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
The Lounge – On-site lobby lounge. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately CNY 140 per person

Children & extra beds

  • Rollaway beds are available for CNY 350.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Nikko Suzhou
Hotel Nikko Suzhou Hotel
Hotel Nikko Suzhou Suzhou
Hotel Nikko Suzhou Hotel Suzhou

Frequently asked questions

Does Hotel Nikko Suzhou offer free cancellation for a full refund?
Yes, Hotel Nikko Suzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Nikko Suzhou?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.
Are pets allowed at Hotel Nikko Suzhou?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Nikko Suzhou?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Nikko Suzhou?
Check-in start time: 1:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Hotel Nikko Suzhou and nearby?
Hotel Nikko Suzhou has an indoor pool and a sauna, as well as a fitness centre.
Are there restaurants at or near Hotel Nikko Suzhou?
Yes, there are 3 on-site restaurants, featuring Japanese cuisine.
What's the area around Hotel Nikko Suzhou like?
Hotel Nikko Suzhou is a short 5-minute walk from Shishanlu Station and 12 minutes' walk from Suzhou Amusement Park.

Hotel Nikko Suzhou Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Good

Not 5 Star quality!!!
I think that Nikko Corporate HQ needs to encourage this hotel to be more accommodating to guests! When I made the reservation on Hotels.com, I had written a special request to have hypoallergenic bedding since I am allergic to down. I received a message back that they had a pillow for me but none of their bedding was feather-free. I can’t believe that they can’t figure this out! After all, Suzhou is famous for its gorgeous silk filled quilts! Their Lounge Bar also needs to have a better selection and understand how wines should be served. Since it was New Year’s Eve, we tried to order a bottle of sparkling wine to celebrate. They were out of most of the wines on their wine list and finally brought over a warm bottle of a much more expensive bottle of champagne. Finally, their buffet breakfast was nothing special at all and the staff started cleaning it up at 10 am on New Year’s Day! I had only come down at 9:30 as I hadn’t realized that they would close it so early in a national holiday. For a 5 Star hotel, this hotel was very disappointing!
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

11/10
As always. Amazing stay.
Petr, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Superb!
Although most facilities were closed due to COVID-19, the service and attitude was still amazing, best experience ever!
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Every thing are nice, good location and very clean.
4-night family trip
Verified Expedia guest review

8/10 Very good

Boon Tong, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice facility. Modern, clean, no complaints whatsoever.
Tony, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Nice staff, nice place
Very good location, 200m.from train station. Variety of breakfast and good taste. The room was so clean and amenities in room is good. I'm really love this hotel.
Nan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Good hotel
Brand new room.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

More than you thought you wanted!
It starts with happy smiles, greetings and a lightning fast check-in. The room was big and already chilly. Two keys to always have the lights on, digital buttons and outlets, adapters and chargers, and even external inputs for the TV. Everything you want from a hotel (comfort, toiletries, plush towels) plus an added touch of technology and elegance. Even the bathroom overhead speaker played the TV so you never miss a beat. internet was fast and reliable and no fumbling with hotel passwords. The gym and pool we're also a hit. The one snag I had in the three nights was trying to order room service... No one understood enough to complete the order. Luckily for me, they had a gourmet buffet which was three levels of delicious!
Luis, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Pros: Room & Bathroom Excellent, Very Clean, Excellent Breakfast Selection & Quality, Cons: Couldn't stay longer
2-night trip
Verified Expedia guest review

8/10 Very good

Lovely hotel
Lovely hotel, very good Japanese restaurant
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Everything was good. It was an enjoyable stay.
Verified Hotels.com guest review

10/10 Exceptional

Good hotel in Suzhou
Nice service, nice food and good environment.
Boon Tong, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice swimming pool with Jacuzzi, comfort rooms.But the gym has only limited equipment, not good for weight training. The location is a bit far from everything else.
Verified Hotels.com guest review

8/10 Very good

good experience
very nice hotel, check in counter is very polite, room is clean, breakfast is good, very good stay experience i like this hotel
Verified Expedia guest review

10/10 Exceptional

Convenient and nice hotel
High CP value hotel. Definitely will come back and stay for either business or leisure.
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel for the money.
Verified Hotels.com guest review

8/10 Very good

YOUNG HOON, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

업무 출장차 숙박 잘하고 갑니다
크고 깨끗하며 직원들의 친절함 모두 감사합니다
3-night business trip
Verified Hotels.com guest review

6/10 Good

Yin Chun, 2-night trip
Verified Expedia guest review

10/10 Exceptional

5-night business trip
Verified Hotels.com guest review

8/10 Very good

部屋がとても広くてきれいで。風呂は最高😀
Hideki, 1-night business trip
Verified Expedia guest review