Nice stay, clean place, hade everything we needed. Ran out of time so didn’t get to use the other facilities.
James
James (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月18日
Would stay again - a few negatives however
Fantastic stay at the Spey valley resort. Really nice location, beautiful pool and great vibes. A great centre to explore Aviemore and the beauty of the Cairngorms
A few disappointing things:
On arrival to the chalet the hoover was left in the middle of the living room floor, when we went to use the oven there was a filthy baking tray covered in fat that I had to scrub before use.
The jacuzzi in the pool was out of action and has been for months… that’s one of the pull factors to stay here so disappointing that it’s not in use.
The chalet was dated with woodwork and doors with dents scratches and lack of paintwork.
On departure whilst on route to reception at 10:14 I received a call from reception in an unwelcoming tone stating that i may need to pay a charge for checking out late not the kind of service you expect for a brand like macdonald.
Robert
Robert (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月10日
Cozy warm yet spacious
We stayed in Alvie, number 4, and I have to say it was very cozy and warm. The facilities on the holiday park are excellent and there is something for every age group.
David
David (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月3日
Yvonne
Yvonne (5 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月24日
Ok stay at best.
Location is great.
Facilities are good but the pool was different temperatures in different areas on different days?? It also had loads of sand in the bottom despite there being no obvious sand nearby. The changing rooms aren’t very clean and when using the spinner to dry our swimming stuff when I pulled my daughters swimsuit out there was a bug on it.
Check in: the staff were flustered and there were only 3 people needing served. We arrived on a day it was -6 and yet there was no heating on in the lodge and as you can’t check in prior to 5 pm, it took about 4 hours for the lodge to heat up! There was also mention of having to pay for electricity on the welcome letter but this didn’t apply for us.
If you want a shower, have one at the pool as there’s very little hot water. The hot water tap in our bathroom sink wouldn’t even turn on. There was no hot water at any point in the kitchen so we had to boil a kettle to do dishes.
There’s a lack of home comports that I’d expect such as no hand towels or bath mats provided which is dangerous when you are on holiday with young kids.
Aside from the mould in the lodge etc if the lodges were given an update and modernised and the staff seemed to enjoy their jobs, it would have been a pleasant trip.
Having stayed at both the resort and the hotel in aviemore, we would not return to the resort unfortunately.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年11月17日
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年10月26日
It was a great experience. Thoroughly enjoyable. Location, facilities, proximity to Aviemore town centre.
Chalet is a bit tired looking internally. It was clean but someone needs to look up and remove cobwebs and dust on light fittings etc. Kitchen really well stocked.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年8月20日
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月19日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年8月17日
2 night stay
Stayed in the 3 bedroom apartment, no 14 for 2 nights with family. Supplied with everything you need for washing dishes. Pool was good, you dont have to reserve a time and they supplied towels. Would stay there again
JULIE
JULIE (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月19日
Mark
Mark (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月18日
Fraser
Fraser (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月12日
Nice and peaceful
very spacious accommodation, lovely quiet area, and only 10 minute walk to town
Eamonn
Eamonn (3 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年6月29日
Outdated. Large rooms, but mouldy smell
Torstein
Torstein (3 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2024年5月31日
Karell William
Karell William (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年5月31日
Property was good, Silent and good pool. Communication was v bad, they weren't picking up the call anytime. I checked in around 9 pm and checked out a bit late and they charged me 29 gbp extra !! 😢
Ershad Hussain Basha
Ershad Hussain Basha (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年5月26日
Paul
Paul (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年5月20日
Good family stay
It’s a nice place to stay with family but needs some better cushions on the sofa and some basic renovations
Vishal
Vishal (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年5月18日
It was a fairly nice property but in need of upgrade.
On site restaurant very nice. Lovely food and the staff were exceptionally nice.
Lovely walks in the area.
Yvonne
Yvonne (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年5月16日
Kim
Kim (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年5月13日
Everything great. Beautiful location. Nature in the doorstep - like deer walking past as you’re eating your Cheerios.
Map location from Expedia are a bit off.
Paul
Paul (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年5月8日
Nice location
Check in was quick and easy as was finding our chalet. Stayed in chalet 1 and the chalet itself was clean and tidy however definitely tired and in need of a refurb. Nothing was broken or anything but a lot of paint scraped and dated furniture and fittings. The grounds of the resort were lovely and lots of nice dog walks nearby. A short walk into town so good location wise. Great for families or dogs as had plenty of space and tranquility around you. Didn’t use the leisure facilities and ate in the bar one night as the dog isn’t allowed in the restaurant unfortunately so missed a lot of menu items due to this. Overall happy with our stay and would stay again purely down to the setting and location of the chalets rather than a hotel. But please update the chalets a little to modernise them somewhat. No bedside tables meant no where to put a book or glass or your phone and the bathroom was dated.
Pamella
Pamella (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年5月5日
We stayed at the hotel for 2 nights with our 3 children (4 and 7 years and 1 baby 6 months). We rented a small cottage
The cleanliness could be better, but is okay
Nico
Ebookers 真實旅客評價
6/10 不錯
2024年5月1日
Michael
Michael (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年4月15日
Nice property for the money we paid will defiantly be back. Staff in the restraunt were amazing with the kids