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Queen's Hotel

3.0 star property
Kandy hotel with outdoor pool and bar/lounge

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Photo gallery for Queen's Hotel

Garden
View from room
Café
Front of property
1 bedroom, minibar, in-room safe, desk
In the heart of the city, Queen's Hotel offers a tranquil oasis with a garden and outdoor pool. Indulge in Chinese cuisine at one of two on-site restaurants or shop on site for unique souvenirs. With free in-room WiFi, laundry facilities, and luggage storage, your stay is sure to be relaxing.

Reviews

7.2 out of 10
Good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Pool
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Room service
  • Business centre
  • 3 meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden

Feel at home (6)

  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
  • Television
  • Garden

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Double Room

1 bedroom, minibar, in-room safe, desk

Junior Double Room

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Ceiling fan
Separate bedroom
Rainfall showerhead
Private bathroom
  • 32 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

1 bedroom, minibar, in-room safe, desk

Family Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
2 bedrooms
Ceiling fan
Rainfall showerhead
  • 27 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Twin Room

1 bedroom, minibar, in-room safe, desk

Superior Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Ceiling fan
Separate bedroom
Rainfall showerhead
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite

Living area

Executive Suite

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Separate bedroom
Ceiling fan
Rainfall showerhead
Private bathroom
  • 32 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard King

1 bedroom, minibar, in-room safe, desk

Standard King

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Ceiling fan
Separate bedroom
Rainfall showerhead
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room

1 bedroom, minibar, in-room safe, desk

Standard Triple Room

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Separate bedroom
Ceiling fan
Rainfall showerhead
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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The price is HK$549
HK$720 total
includes taxes & fees
30 Jul - 31 Jul
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About the area

Map
D S Senanayake Veediya, Kandy

What's nearby

  • Kandy Lake - 1 min walk - 0.0 km
  • Temple of the Tooth - 3 min walk - 0.3 km
  • Kandy Clock Tower - 5 min walk - 0.5 km
  • Wales Park - 5 min walk - 0.5 km
  • Royal Palace of Kandy - 5 min walk - 0.5 km

Getting around

  • Colombo (CMB-Bandaranaike Intl.) - 161 min drive
  • Kandy Railway Station - 11 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cafe 1886 By Salgado Bakers - ‬4 min walk
  • ‪Salgado Hotel & Bakery - ‬4 min walk
  • ‪The Empire Café - ‬1 min walk
  • ‪Soul Food - ‬5 min walk
  • ‪Burger King - ‬4 min walk

About this property

Queen's Hotel

When visiting Kandy, Queen's Hotel is a great choice to consider. After splashing around at the outdoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. Other highlights at this Colonial hotel include a children's pool, a terrace and a garden.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 91 rooms

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 5:30 AM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site valet parking

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)

Travelling with children

  • Children's pool

What to do

  • Shopping

Working away

  • Business centre
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Built in 1841
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Banquet hall
  • Colonial architecture

Accessibility

  • Lift
ROOM

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer (on request)
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
STAR_OUTLINE

Special features

Dining

On-site venue No. 2 – This restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 8 for adults and USD 4 for children
  • Airport shuttle service is offered for an extra charge of USD 75 per room (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children costs USD 75

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Queen's Hotel Kandy
Queen's Kandy
Queens Hotel Kandy
Queen's Hotel Hotel
Queen's Hotel Kandy
Queen's Hotel Hotel Kandy
HELP_OUTLINE

Frequently asked questions

Does Queen's Hotel offer free cancellation for a full refund?

Yes, Queen's Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Queen's Hotel?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Queen's Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Queen's Hotel?

Yes, there's free valet parking.

Is an airport shuttle service offered by Queen's Hotel?

Yes, an airport shuttle is available. The charge is USD 75 per room one-way.

What are the check-in and check-out times at Queen's Hotel?

Check-in start time: 2 PM; check-in end time: 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

What is there to do at Queen's Hotel and nearby?

Queen's Hotel has an outdoor pool and a garden.

Are there restaurants at or near Queen's Hotel?

Yes, there are 2 on-site restaurants, featuring Chinese cuisine.

Does Queen's Hotel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Queen's Hotel like?

Queen's Hotel is in the heart of Kandy, a short 1-minute walk from Kandy Lake and 4 minutes' walk from Temple of the Tooth.

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Queen's Hotel Reviews

Reviews

7.2

Good

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Popular mentions

Service staff
Location
Room
Temples
Bar
Restaurant

Reviews

10/10 Exceptional

Victorian Experience

A truely Victorian experience. The hotel has kept all its original charm while adding modern luxuries where needed.
Peter Speed, 2-night trip

10/10 Exceptional

They went above and beyond to assist me with all my needs. If you’re traveling in the area, I cannot recommend this hotel enough! The staff is incredibly warm and accommodating, making your stay truly enjoyable. Everything about my experience was exceptional.
Rathna, 1-night trip

10/10 Exceptional

Great stay

Great Hotel
NIKOLAOS, 1-night trip

10/10 Exceptional

Beautiful old hotel with great staff! Restaurant provided buffet meals at a reasonable price.
David, 1-night trip

10/10 Exceptional

Good property in a very convenient and safe location. Very friendly and helpful staff.
mallory, 1-night trip

8/10 Very good

Charming but in need of renovation

We like the charm of old colonial hotels and would recommend it because of the great location but you should no that a lot of things don't always work. Staff is very friendly and helpful. I saw the one room that has been renovated and it aas very nice with modern bathroom and still the room with colonial style.
Anne-Sofie, 3-night trip

10/10 Exceptional

Good

Convenient location. Just close to all main attraction and restaurants, such as the Temple of the Sacred Tooth Relic and Kandy lake. The hotel itself looks elegant and the maintenance is quite good. I especially enjoy the life that you can feel the living history of the hotel. It is also conformable to stay in the room. Good choice or stay here of you visit Kandy.
2-night trip

8/10 Very good

Amazing location

Old historic hotel. Amazing location. Serviceminded staff. Downside; too many big tour groups use this hotel, so not so cosy, when you come as the only ones not part of a large group
Line, 1-night trip

8/10 Very good

Very central. Very close to main attraction daladaha maligawa.
Rodney, 1-night trip

8/10 Very good

Good for business because of WIFI condition. LIght control at the bed side is very convenient
hideyuki, 3-night trip

10/10 Exceptional

Historic Hotel in Kandy

If you like historic hotels this is for you. In a perfect location by the lake and opposite the Temple of the Tooth. The interior takes you right back to the 19th Century with its wooden floors and antique bar. The dinning room is old fashioned with a good mix of western and Sri Lankan food. Staff are very helpful and friendly. Everything about this hotel is the opposite of a modern bland corporate hotel. Staying here is an experience.
Christopher, 4-night trip

4/10 Fair

Very tired and run down building and rooms. The bar was ok and the staff were friendly but I wouldn’t recommend staying here to anyone that I liked.
Alexander, 1-night trip

2/10 Poor

This hotel is dirty….a rat come in my room during the night…and I saw another one in the hotel’s bar
Francois, 1-night trip

10/10 Exceptional

Great old hotel

Very nice old hotel with the best location in Kandy. One thing is bad - the lift. Its very old and people do not close the door after them. Then no-one can use the lift. Atmosphaire is fantastic. Staff is great. I always stay in Queens when I am in Kandy.
Jorn, 1-night trip

6/10 Good

Great surroundings. Lots of history. Unfriendly staff. The safely box didn't work ( somebody had taken the batteries). Nothing was done although I staff different staff members at least five times.
Kirsi, 2-night trip

6/10 Good

never had such a bad experience checking in, the girl (with glasses) at the reception was so rude it was laughable, I really got no idea how she got the job. the hotel is really nice and close to everything, but the rooms facing the main street get really noisy at night, the it gets quiet from 11 pm until 4am when the traffic (trucks, buses ect..) start again. ok for the location , the beauty of the hotel, the swimming pool, the bar , but avoid if you want some sleep . remember, be aware of the ignorant unprofessional lady at the reception! be ready to wait for a long time ! a long queue of people complaining when I left!
dominique, 2-night trip

6/10 Good

Keep your sense of humour and you'll get through the half to one hour check in process and you'll start to enjoy this quirky, totally inefficient hotel in the perfect location opposite the Temple of the Tooth. It's unapologetically rundown - but if you love heritage hotels you'll love this place. It has a nice restaurant with really lovely staff. It's the reception staff that desperately need training in how to deal with customers. We had zero explanation of why we were kept waiting for over half an hour. Very poor communication and generally inept. But again, get through the check in process and you'll be in heritage bliss - well, maybe not 'bliss' but you'll probably love the place anyway.
Michael, 2-night trip

6/10 Good

Mixed experience

Overall our experience was disappointing, mainly due to the service we received. There was a problem with our booking when we arrived, and we were left waiting at reception not knowing what was going on. We asked for updates but the staff were dismissive, after waiting for 45 minutes we were taken to our room, it all worked out positively but after a long trip of travelling we were unsure as to the situation. The breakfast was disappointing - we arrived at 9.30 (breakfasts ends at 10) and most things had ran out, when asking for some more to be bought the staff seemed inconvenienced. The hotel was great for location and the rooms were lovely, it was just a shame about the service we experienced.

8/10 Very good

Det er et charmerende gammelt (-og lidt slidt) hotel med fantastisk beliggenhed og fin morgenmad. Man skal være indstillet på trafikstøj, hvis man har gade-vendt værelse.
Marianne Lund, 4-night trip

4/10 Fair

siu man, 1-night trip

10/10 Exceptional

Matt, 1-night trip

10/10 Exceptional

The staff were amazing and on hand for everything and anything from reception and security to waiters and chefs. The pool attendant and gardener were also excellent
D, 11-night trip

8/10 Very good

Zofia, 3-night trip

10/10 Exceptional

Hotel con il fascino di altri tempi. Sicuramente vale la pena soggiornare qui. La posizione è perfetta per visitare la città
erika, 2-night trip

8/10 Very good

Jan, 2-night trip