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Mercure Sunshine Coast Kawana Waters

4.5 star property
Luxury hotel with restaurant, near Sunshine Coast University Hospital

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Photo gallery for Mercure Sunshine Coast Kawana Waters

1 bedroom, premium bedding, in-room safe, desk
1 bedroom, premium bedding, in-room safe, desk
Exterior
1 bedroom, premium bedding, in-room safe, desk
Property entrance
Experience the perfect blend of luxury and comfort at Mercure Sunshine Coast Kawana Waters. Unwind on the sun-kissed terrace, sip a coffee at the cafe, or enjoy dry cleaning services for your convenience. The hotel's helpful staff has left a lasting impression on previous guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Connecting rooms available
  • Bar
  • Non-smoking
  • Laundry facilities
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli

Feel at home (6)

  • Children stay free
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
The current price is HK$828
HK$911 total
includes taxes & fees
24 Aug - 25 Aug

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room (Zip Room)

1 bedroom, premium bedding, in-room safe, desk

Room (Zip Room)

8.4 out of 10
Very good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Premium bedding
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Premium bedding
Blackout curtains
Separate bedroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(73 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Premium bedding
Blackout curtains
Separate bedroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, Multiple Beds

9.2 out of 10
Wonderful
(27 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Premium bedding
Blackout curtains
Separate bedroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Superior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Premium bedding
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite (Deluxe)

1 bedroom, premium bedding, in-room safe, desk

Family Suite (Deluxe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Premium bedding
Separate bedroom
Blackout curtains
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
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About the area

Map
9 Florey Boulevard, Birtinya, QLD, 4575

What's nearby

  • Sunshine Coast University Hospital - 7 min walk - 0.6 km
  • Sunshine Coast Stadium - 3 min drive - 2.7 km
  • Moffat Beach - 7 min drive - 5.3 km
  • SEA LIFE Sunshine Coast Aquarium - 10 min drive - 10.2 km
  • Mooloolaba Beach - 11 min drive - 11.0 km

Getting around

  • Maroochydore, QLD (MCY-Sunshine Coast) - 21 min drive
  • Landsborough Station - 20 min drive
  • Beerwah Station - 22 min drive
  • Mooloolah Station - 22 min drive

Restaurants

  • ‪Sunshine Coast University Hospital - ‬8 min walk
  • ‪Kitchen - ‬3 min walk
  • ‪Guzman Y Gomez - ‬8 min walk
  • ‪Thai Lotus - ‬3 min drive
  • ‪KFC - ‬3 min drive

About this property

Mercure Sunshine Coast Kawana Waters

At Mercure Sunshine Coast Kawana Waters, you'll be within a 15-minute drive of Mooloolaba Esplanade. Guests looking for a bite to eat can visit the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other highlights at this luxurious hotel include a snack bar/deli and a terrace. Fellow travellers love the helpful staff.

Languages

Chinese (Mandarin), Czech, English, Finnish, German, Italian, Japanese, Norwegian, Slovak, Swedish

More about this property

VISIBILITY

At a glance

Hotel size

    • 81 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • The property charges 1.4 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking includes off-street options

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7 AM–10 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Horse riding nearby
  • Snorkelling nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 90
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 120
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
ROOM

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Alarm clock
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: AUD 200.00 per accommodation, per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately AUD 15 to 29 for adults and AUD 5 to 19 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.4 per cent

Children & extra beds

  • Cots/infant beds are available for AUD 10.0 per stay

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Property Registration Number 25621752654

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Also known as

Best Western Plus Oceanside Kawana Hotel Birtinya
Best Western Plus Lake Kawana Hotel Birtinya
Best Western Plus Oceanside Kawana Birtinya
Best Western Plus Oceanside Kawana
Best Western Plus Lake Kawana Birtinya
Best Western Plus Lake Kawana
Best Western Plus Oceanside Kawana Hotel
Best Western Plus Lake Kawana Hotel
Mercure Sunshine Coast Kawana Waters Hotel
Mercure Sunshine Coast Kawana Waters Birtinya
Mercure Sunshine Coast Kawana Waters Hotel Birtinya
HELP_OUTLINE

Frequently asked questions

Does Mercure Sunshine Coast Kawana Waters offer free cancellation for a full refund?

Yes, Mercure Sunshine Coast Kawana Waters does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Sunshine Coast Kawana Waters?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Mercure Sunshine Coast Kawana Waters?

Yes, there's free self parking.

What are the check-in and check-out times at Mercure Sunshine Coast Kawana Waters?

Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Mercure Sunshine Coast Kawana Waters and nearby?

Have fun with nearby activities such as fishing, horse riding and snorkelling. Mercure Sunshine Coast Kawana Waters also has a picnic area.

Are there restaurants at or near Mercure Sunshine Coast Kawana Waters?

Yes, there's an on-site restaurant.

What's the area around Mercure Sunshine Coast Kawana Waters like?

Mercure Sunshine Coast Kawana Waters is in Birtinya, a short 4-minute walk from Sunshine Coast University Private Hospital and 8 minutes' walk from Sunshine Coast University Hospital.

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Mercure Sunshine Coast Kawana Waters Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Parking
Lobby
Location
Restaurant
Breakfast
Value
Bathroom
Food

What guests liked

  • Breakfast at the on-site cafe was excellent with a good range of options. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

All staff were extremely helpful and friendly
Wayne, 5-night trip

8/10 Good

The hotel was pleasant and everything was in order. The room was large and spacious. The staff were very friendly and helpful.
Till, 1-night trip

8/10 Good

Good position on lake, walking around lake to attractions was very convenient. Cosy restaurant/cafe/bar was staffed by obliging staff.
Richard, 5-night trip

10/10 Excellent

Nice spacious room with complimentary nibbles and wine bottle.
Kenneth, 1-night trip

8/10 Good

It was very comfortable, the only negative was the air conditioner was noisy. The staff were friendly and helpful, the little bar and restaurant were quite nice.
Janine, 1-night trip

8/10 Good

Very convenient for a hospital visit
ross, 1-night trip

8/10 Good

Good location. Comfortable bed. Problems getting the tv working properly, even after staff help. Didn't use dining options.
Alison, 1-night trip

10/10 Excellent

Staff was kind and complimentary drink and snack were a nice surprise! We're happy to visit there again. :D
Bo Hyun, 1-night trip

10/10 Excellent

Nice place to stay overnight
Cindy, 1-night trip

8/10 Good

Really enjoyed dining
Lisa, 1-night trip

10/10 Excellent

Staff were excellent.
Wendy, 1-night trip

10/10 Excellent

Seamless check in, fantastic rooms that were modern, clean and comfortable. We had breakfast at the cafe, excellent food and service.
Ashleigh, 1-night trip

10/10 Excellent

Very friendly staff who made our stay enjoyable
Joanne, 1-night trip

8/10 Good

Convenient to hospital & always treated well from staff
Neal, 2-night trip

10/10 Excellent

Great stay on the coast

Always a lovely stay, especially with the little gift in the room each time. Comfy bed and clean rooms
1-night trip

10/10 Excellent

Loved our stay. Nice reception lady
Kymberley, 1-night trip

10/10 Excellent

A nice stay
Larry, 1-night trip

8/10 Good

The property was good value and in a convenient location
Steve, 1-night trip

8/10 Good

Near to my appointment
Gary, 2-night trip

10/10 Excellent

A beautiful location with a very nice room and comfortable bed. The bathroom products are nice to use and smell great and we appreciated the water station on our floor.
Joanne, 1-night trip

8/10 Good

it wasnt the cleanest bathroom i gave been in. Rust, soap scum in shower and drain in hand basin needs a scrub
Ian, 1-night trip

10/10 Excellent

Was very satisfied with our stay. Lovely comfortable bed and nice to have decent pillows. Loved the design of the easy chair which also doubled up as a suitcase frame off the floor. Its the small things that makes a stay better.
David, 1-night trip

10/10 Excellent

Location close to hospital was very handy...Rooms should have a microwaves & bowls and plates...
Chontell, 2-night trip

6/10 Okay

Ordinary atmosphere, except 2 employees kind attitude the other were cold and could not care less No food available but chips Cleanliness is to be reviewed
Michel, 1-night trip

10/10 Excellent

Friendly helpful staff , great to have a restaurant in the hotel ,rooms v clean
Vivienne, 1-night trip