Shangri-La Resort, Shangri-La is just 3.6 mi (5.8 km) from the airport and offers a free shuttle (available 24 hours). Guests can be pampered with massages at the spa and grab a bite to eat at one of the 3 restaurants. An indoor pool, a bar/lounge and a fitness centre are other highlights at this luxurious hotel.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
228 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Express check-out available
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking is limited
Electric vehicle charging point on site
Transfers
Free airport shuttle (available 24 hours)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
3 restaurants
2 coffee shops
Bar/lounge
Barbecue grills
24-hour room service
Snack bar/deli
Travelling with children
Children's menu
What to do
Pool table
Hiking/biking trails nearby
Working away
Business centre
Conference space (20667 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Bike hire
Facilities
Built in 2015
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fitness centre
An indoor pool
Full-service spa
Hot tub
Sauna
Steam room
Banquet hall
Art Deco architecture
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Wheelchairs available on site
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Pillow menu
Soundproofed rooms
Turndown service
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Individually furnished and decorated
Separate dining area
Separate sitting area
Freshen up
Private bathroom
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Dining
Lodger's Lounge – This bar only serves light fare.
Shambala Lounge – Overlooking the pool and garden, this bar only serves light fare. Happy hour is offered. Open daily.
Hot Spot – Overlooking the garden, this diner specialises in Chinese cuisine and only serves dinner. Open daily.
Ani's Kitchen – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.
香苑 – This fine-dining restaurant specialises in Chinese cuisine and only serves dinner. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 135 per person
Children & extra beds
Rollaway beds are available for CNY 350.0 per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.
Also known as
Hylandia Shangri Hotel Shangri-La
Hylandia Shangri Hotel
Hylandia Shangri Shangri-La
Hylandia Shangri
Shangri Resort, Shangri Deqin
Shangri-La Resort, Shangri-La Hotel
Shangri-La Resort, Shangri-La Deqin
Shangri-La Resort, Shangri-La Hotel Deqin
Frequently asked questions
Does Shangri-La Resort, Shangri-La offer free cancellation for a full refund?
Yes, Shangri-La Resort, Shangri-La does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Shangri-La Resort, Shangri-La?
Yes, there's an indoor pool.
Are pets allowed at Shangri-La Resort, Shangri-La?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Shangri-La Resort, Shangri-La?
Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.
Is an airport shuttle service offered by Shangri-La Resort, Shangri-La?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Shangri-La Resort, Shangri-La?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Express check-out is available.
What is there to do at Shangri-La Resort, Shangri-La and nearby?
Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and soothe your senses in the hot tub. Shangri-La Resort, Shangri-La also has an indoor pool, a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Shangri-La Resort, Shangri-La?
Yes, there are 3 on-site restaurants, featuring Chinese cuisine and garden views.
What's the area around Shangri-La Resort, Shangri-La like?
Shangri-La Resort, Shangri-La is a short 12-minute walk from Diqing Culture Expo Center and 20 minutes' walk from Ganden Sumtseling Monastery.
Shangri-La Resort, Shangri-La Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
10/10
Amenities
8.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very good
11 December 2023
Very pleasant stay because of the hotel staff
The amazing staff more than made up for the hotel’s aged look and feel. I really had a very comfortable and happy time staying in the hotel that could surely do with a makeover.
Evelyn
Evelyn, 5-night trip
Verified Hotels.com guest review
2/10 Poor
14 August 2022
Not a 5 Star Hotel
I traveled around the world a lot and have stayed in many 5 stars hotel. This was not even closed to that.
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
6/10 Good
20 July 2020
Generally good
In general the hotel is good, location and staff especially. The two areas that require some sort of improvement are room air-conditioning and the quality of available food, especially breakfast, both very disappointing.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 January 2020
Awesome (and expensive) property. Staff was exceptionally helpful. Great property to stay on at least one trip to Shangri-La.
Verified traveller
6-night trip
Verified Orbitz guest review
10/10 Exceptional
1 January 2020
Tadeusz
Tadeusz, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2019
Beautiful hotel, excellent food options and wonderful staff.
Addison
Addison, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
9 December 2019
Tiong
Tiong, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 December 2019
Happy with our stay
Comfortable room, friendly staff. There is an oxygen room for guest who have high attitude sickness To rest.
The Chinese restaurant serve nice food and with reasonable price. My husband was having high attitude sickness, the hotel staff was so nice to offer him porridge and milk to help him feel better.
Sophia
Sophia, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 August 2019
Beautiful room
Highly recommend for a stay at Shangri-la. Great location and I would stay there again anytime.
Philippe
Philippe, 1-night romance trip
Verified Hotels.com guest review
6/10 Good
5 June 2019
Evelyn
Evelyn, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 April 2019
It is so comfortable to stay there and the breakfast is very delicious.
Verified traveller
3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
3 April 2019
WENG SOON
WENG SOON, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 March 2019
Fantastic property, as to be expected of a Shang. Comfortable room, knowledgeable and friendly staff, and great breakfast spread. Nothing to complain about. You pay for what you get, no unpleasant surprise and this is certainly well within our expectation. We wandered around the hotel vicinity, within 5 mins walk, discovered a local market around the corner that is truly fascinating, If you have 1 hour to spare, worth exploring!
Verified traveller
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 August 2018
Shangri-la lived up to its name.
We had a really wonderful stay. The hotel is mmaculately clean and beautiful.
The staff were really helpful and efficient.
Chiao Chiao
Chiao Chiao, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 June 2018
Well maintained hotel in a good location
Good location and short walk to the old town. Room was clean and well maintained. It was also a nice touch that the room came with a humidifier as the air was rather dry in Shangri-La. Service was good except during breakfast when we had to try a few times to get the staff attention as they were all busy clearing tables (possibly rushing for lunch prep since we were down for breakfast later).
Verified traveller
1-night romance trip
Verified Hotels.com guest review
8/10 Very good
16 August 2017
Emily
Emily, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 June 2017
best hotel in Shangrila
I believe it's the best hotel in Shangrila. The service is good, hotel is very beautiful, room is very good, clean. You won't find other hotel like Hylandia in Shangrila
Verified traveller
1-night family trip
Verified Hotels.com guest review
6/10 Good
15 June 2017
Not the usual Shangrila!
Hotel is pretty big n nicely renovated but very short of staff, walked into hotel with no bell captain service, only one staff manning reception desk
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
27 January 2016
Shangri-la in Shangri-la.
Checked in and out fast and seamless. Friendly and courteous staff.
The decorations and designs of the hotel unique and befitting of the region it is located. The heating facility in the room brought much comfort in this cold region.
Complimentary breakfast though had limited choice was quite good and delicious.
Plentiful surrounding amenities and quite easy to hail a taxi to area of interest.
Tang Chun Sing
Verified Expedia guest review
10/10 Exceptional
20 January 2016
enjoyable stay at Shangrila hotel in Shangrila
We stayed at Hylandia for 2 days in Jan and enjoyed our stay there very much. A cosy and comfortable stay at hotel matters a lot at high altitude and freezing weather and Hylandia has definitely exceeded our expectation. I love the artistic decoration throughout every corner of the hotel including the lobby, lounge, corridor and interior design of the hotel room. The buffet meal and hotpot dinner being served in the hotel was great and being offered at a very reasonable price. Our departing flight from Diqing was in late evening and the hotel kindly accommodated a late checkout and offered free transfer to the airport. Would definitely recommend Hylandia if anyone want to stay in the Shangrila downtown area where it is close to the DuKeZong ancient town and Songzanlin temple (around 15 min car ride).
Verified traveller
Verified Hotels.com guest review
8/10 Very good
2 October 2024
Moon Ha Monlisa
Moon Ha Monlisa, 3-night trip
Verified Hotels.com guest review
6/10 Good
1 June 2024
Overall condition is good, but, not a up to date hotel, opened since 2015, but facility is considered old. Need some effort to bring up the facility.
Bath tub also not working.
Long Thiam
Long Thiam, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 January 2024
Shangri-La Hotel in Shangri-La
This is a very premium Shangri-La experience in Shangri-La. Love the stay of this hotel. This hotel is also located at a strategic location.