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Golden Tulip Legacy Surabaya

5.0 star property
Luxury Surabaya hotel with full-service spa, connected to a shopping centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Golden Tulip Legacy Surabaya

Exterior
Snack bar
Lobby
Sun deck
Outdoor pool

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Childcare
  • Connecting rooms available
  • Pool
  • Airport transfer
  • Spa
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free shopping centre shuttle
  • Fitness centre
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Babysitting
  • Business centre
Feel at home
  • Babysitting services
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Chairman Suite

Premium bedding, in-room safe, desk, laptop workspace

Chairman Suite

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Fridge
Free minibar items
LED TV
Premium bedding
Bathrobes
  • 96 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Premium bedding
Bidet
Hairdryer
Rainfall showerhead
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Air conditioning
Connecting rooms available
Fridge
Free minibar items
LED TV
Premium bedding
Bathrobes
Hairdryer
  • 64 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Premium bedding, in-room safe, desk, laptop workspace

Executive Double Room

Highlights

Air conditioning
Connecting rooms available
Fridge
Free minibar items
LED TV
Premium bedding
Rainfall showerhead
Separate bath and shower
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Premium bedding
Bidet
Hairdryer
Rainfall showerhead
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Executive Twin Room

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Premium bedding
Rainfall showerhead
Separate bath and shower
Bidet
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Restaurant

GoldVitel Hotel Surabaya

Pool
Spa
Free parking
Free WiFi
GoldVitel Hotel Surabaya
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About the area

Map
Jl. HR Muhammad No. 269, Surabaya, East Java, 60226

What's nearby

  • Pakuwon Mall - 3 min drive
  • Pakuwon Trade Center - 5 min drive
  • Surabaya Zoo - 5 min drive
  • Ciputra World Mall - 6 min drive
  • Tunjungan Plaza - 10 min drive

Getting around

  • Surabaya (SUB-Juanda) - 37 min drive
  • Tandes Station - 13 min drive
  • Surabaya Pasar Turi Station - 23 min drive
  • Surabaya Gubeng Station - 27 min drive
  • Airport shuttle (surcharge)
  • Area shuttle
  • Free shopping centre shuttle

Restaurants

  • ‪Warung Leko - ‬6 min walk
  • ‪Madame Chang - ‬6 min walk
  • ‪Depot Nasi Campur Pojok Tambak Bayan - ‬5 min walk
  • ‪Sop Kaki Sapi Pak Pri - ‬1 min walk
  • ‪Dempo19 - ‬5 min walk

About this property

Golden Tulip Legacy Surabaya

When you stay at Golden Tulip Legacy Surabaya, you'll be within a 10-minute drive of Tunjungan Plaza. Guests can visit the spa to be pampered with Swedish massages, facials or body scrubs, and Emerald Restaurant, one of 2 restaurants, serves international cuisine and is open for breakfast and dinner. Other features of this luxurious hotel include an outdoor pool, a bar/lounge and a fitness centre.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 205 rooms
    • Arranged over 28 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
    • Babysitting
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Off-site

    • Free shopping centre shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 5:30 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Babysitting services

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Victorian architecture

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Be entertained

  • LED television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Rich Spa has 6 treatment rooms. Services include Swedish massages, Thai massages, facials and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Emerald Restaurant – Overlooking the pool, this restaurant specialises in international cuisine and serves breakfast and dinner. Open 24 hours.
Grand Ocean – This fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Lobby Bar & Lounge – This bar specialises in international cuisine and only serves light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 138000 to 138000 for adults and IDR 69000 to 69000 for children
  • Airport shuttle service is offered for an extra charge of IDR 350000 per vehicle (one way)

Children & extra beds

  • Rollaway beds are available for IDR 350000 per night

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Rich Palace Hotel Surabaya
Rich Palace Hotel
Rich Palace Surabaya
Rich Palace
Golden Tulip Legacy Surabaya Hotel
Golden Tulip Legacy Surabaya Surabaya
Golden Tulip Legacy Surabaya Hotel Surabaya
Rich Palace Hotel Surabaya by SoASIA Hotels Resorts

Frequently asked questions

Does Golden Tulip Legacy Surabaya offer free cancellation for a full refund?
Yes, Golden Tulip Legacy Surabaya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Golden Tulip Legacy Surabaya?
Yes, there's an outdoor pool.
Are pets allowed at Golden Tulip Legacy Surabaya?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Golden Tulip Legacy Surabaya?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Golden Tulip Legacy Surabaya?
Yes, an airport shuttle is available. The charge is IDR 350000 per vehicle one way.
What are the check-in and check-out times at Golden Tulip Legacy Surabaya?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Golden Tulip Legacy Surabaya and nearby?
Golden Tulip Legacy Surabaya has a spa and an outdoor pool, as well as a fitness centre and a garden.
Are there restaurants at or near Golden Tulip Legacy Surabaya?
Yes, there are 2 on-site restaurants, featuring international cuisine and pool views.

Golden Tulip Legacy Surabaya Reviews

Reviews

7.8

Good

7.8/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Very good

2-night trip
Verified Expedia guest review

8/10 Very good

jemmy, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Inconvenience
Checking in experience was bad. Staff told me I couldn’t check in telling me to come back at 2pm and when I ask another time stating I booked through Expedia they then ask for my name. And was able to check in. Key card kept giving me issue. For the days I was there. I was able to access the lift to my floor and when unlocking the door I could not. I had to go back down to get the card changed. Room wasn’t bright enough. Room was not as clean as expected. Amenities wasn’t as complete as other hotels I stayed.
Adam, 2-night trip
Verified Expedia guest review

8/10 Very good

Hotel with lots of smilling faces.
Good value for money. Amazing smiling staff. ever ready to help.
Verified Hotels.com guest review

10/10 Exceptional

Hotel with a great smile.
Exceptional smilling staff . Very spacious room. Good value for money.
Verified Hotels.com guest review

10/10 Exceptional

Excellent and good value
Love the premium bedding and linen. Very comfortable. Very friendly and accomodating staff. Good security too. Would definitely book this hotel when I come back to Surabaya.
Andrew, 1-night trip
Verified Expedia guest review

8/10 Very good

Coming from Australia, the price of this high-end hotel is unbeatable. It is also relatively cheap and easy to hire a taxi from the hotel. Taxis are waiting in front of the hotel. The facility itself is great but I could see signs of ageing in particular in the bathroom which was still stellar at the time of stay. Hospitality of the staff is exceptional. It is a 4-star hotel so the breakfast is certainly nice but not impressive.
Verified Hotels.com guest review

8/10 Very good

good hotel
paulus, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

good hotel for family trip
Good location, many good restaurants around. Restaurants on third level is very good. Not expensive stay but you get big room, comfortable bed and good lobby area. The downside is the towel has weird smell, breakfast is only passable, and bathroom has some lingering damp smell. Also, the carpet has shown its age and has some marks to it. Overall, it is a good 4 star hotel with reasonable price but i would not purchase the breakfast next time.
antz, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Recommended Hotel
The hotel is clean and brand new . Quite comfort hotel to stay. Good service. Recommended hotel.
Verified Hotels.com guest review

8/10 Very good

staff unable to speak english
they should brush up their english so they could talk to customer easily
Verified Expedia guest review

10/10 Exceptional

Recomended
Staff and the service are perfect for me
Verified Hotels.com guest review

10/10 Exceptional

Very clean hotel
The hotel is very new, nice hotel , i really like this hotel , not so expensive but very nice.
Verified Hotels.com guest review

6/10 Good

The room was big, place was well kept. the room key didnt work good and wifi was unstable.
Verified Hotels.com guest review

10/10 Exceptional

THE HOTEL IS NICE AND CLEAN STAFF ARE VERY HELPFUL AND FRIENDLY,THE HOTEL LOCATION IS QUITE CENTRAL,AND IT EASY ACCESS TO SHOP AND LOCAL FOOD AROUND THE HOTEL,I WOULD STRONGLY RECOMMEND TO MY FRIEND AND FAMILY TO THIS HOTEL, I HAD A PLEASANT STAY
Verified Expedia guest review

6/10 Good

Average hotel, don't expect much
Average hotel, don't expect much
Verified Hotels.com guest review

8/10 Very good

clean hotel
clean room, i have difficulties to contact the hotel by phone
Verified Hotels.com guest review

6/10 Good

Terrible restaurant and poor house keeping
Supposedly new hotel , very spacious rooms but poorly managed. Food at the restaurant very poor. Will not stay again.
Verified Expedia guest review

10/10 Exceptional

Great value for money
Love everything in this hotel! Excellently managed. I am impressed with the cleanliness, incredibly friendly & helpful staff, comfort, great soundproofing, satisfying options for breakfast (taste good too)... Value for money is maximized! I was allowed to check in at 1pm too. The only downside is the poor wifi connection.
Verified Hotels.com guest review

8/10 Very good

good
pelayanan ramah
2-night business trip
Verified Hotels.com guest review

2/10 Poor

MAHARANI
オープン当初から使用していますが、当初に比べスタッフを含め食事、サービス、対応全てに於いての質が落ち、ホテルマンとして教育されてるのか疑問に思うことが多々有り。
18-night business trip
Verified Hotels.com guest review

8/10 Very good

Yun, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Yun, 2-night trip
Verified Hotels.com guest review

8/10 Very good

CHIEN HSING, 5-night business trip
Verified Hotels.com guest review

8/10 Very good

JUNGBOK, 3-night business trip
Verified Hotels.com guest review