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Una Vida

4.5 star property
Suburban hotel in Tulum with spa and outdoor pool

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Photo gallery for Una Vida

Outdoor pool, open 7:30 AM to 9:00 PM, pool umbrellas, pool loungers
Reception
1 bedroom, premium bedding, down duvets, pillow-top beds
View from room
Snack bar
Located near Tulum Mayan Ruins, Una Vida offers a luxury retreat with a poolside bar and Mexican cuisine at Ananda. Indulge in al fresco dining, explore the garden, or rejuvenate with a massage at the onsite spa. With free in-room WiFi and helpful multilingual staff, your stay is sure to be an unforgettable getaway.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Pet-friendly
  • Bar
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Coffee shop/cafe
  • Babysitting
  • Airport shuttle
  • Area shuttle
  • Beach shuttle
  • Terrace
  • Coffee/tea in a common area

For families (6)

  • Babysitting (surcharge)
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • In-room climate control (air conditioning)
The current price is HK$1,049
HK$1,356 total
includes taxes & fees
3 Sept - 4 Sept

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Jungle Studio

1 bedroom, premium bedding, down duvets, pillow-top beds

Jungle Studio

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Premium bedding
Down duvet
Ceiling fan
Pillow-top bed
Separate bedroom
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury House

1 bedroom, premium bedding, down duvets, pillow-top beds

Luxury House

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 300 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds, 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Premier Room

1 bedroom, premium bedding, down duvets, pillow-top beds

Premier Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Air conditioning
Separate bedroom
Down duvet
Ceiling fan
Premium bedding
Pillow-top bed
Rainfall showerhead
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical Room - Terrace

1 bedroom, premium bedding, down duvets, pillow-top beds

Tropical Room - Terrace

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Air conditioning
Separate bedroom
Down duvet
Ceiling fan
Premium bedding
Pillow-top bed
Rainfall showerhead
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Quadruple Room

1 bedroom, premium bedding, down duvets, pillow-top beds

Luxury Quadruple Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Premium bedding
  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Kimpton Aluna Tulum by IHG

  • Pool
  • Spa
  • Pet-friendly
  • Free parking
9.0 out of 10, Wonderful, 280 reviews
The price is HK$653
HK$966 total
includes taxes & fees
17 Aug - 18 Aug
Kimpton Aluna Tulum by IHG
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About the area

Map
Av. La Selva entre Kohunlich y Xcaret, Tulum, QROO, 77780

What's nearby

  • Gran Cenote - 6 min drive - 5.4 km
  • Tulum National Park - 7 min drive - 5.2 km
  • Tulum Mayan Ruins - 10 min drive - 6.3 km
  • Las Palmas Public Beach - 10 min drive - 6.7 km
  • Playa Paraiso - 12 min drive - 7.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • ‪Burrito Amor - ‬9 min walk
  • ‪Sukhothai - ‬7 min walk
  • ‪Asian Bodega - ‬4 min walk
  • ‪El Camello Jr - ‬6 min walk
  • ‪El Tio - ‬7 min walk

About this property

Una Vida

At Una Vida, you'll be within a 10-minute drive of Tulum Mayan Ruins and Gran Cenote. Guests can indulge in massages at the spa, and Mexican cuisine is served at Ananda, which is open for breakfast and lunch. Other features of this luxurious hotel include an outdoor pool, a bar/lounge and a snack bar/deli. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 17 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 11:00 PM
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 15 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered on-site self-parking
    • On-site parking is limited (max. 1 space per unit)
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Area shuttle*
    • Beach shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private picnics
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)
  • Children's menu

What to do

  • Beach shuttle (surcharge)
  • Scuba-diving nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Beach shuttle (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Romance packages

Facilities

  • 11 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • An outdoor pool
  • Full-service spa

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Down duvet
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • In-room massage
  • Balcony or patio

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Dining

Ananda – Overlooking the garden, this restaurant specialises in Mexican cuisine and serves breakfast, brunch, lunch and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 30 for adults and USD 30 for children
  • Airport shuttle service is offered for an extra charge of USD 130 per vehicle (one-way. Maximum occupancy 5)
  • Local area shuttle and beach shuttle services are offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:30 AM to 9:00 PM

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche

Also known as

Una Vida Hotel
Una Vida Tulum
Una Vida Hotel Tulum

Frequently asked questions

Does Una Vida offer free cancellation for a full refund?

Yes, Una Vida does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Una Vida?

Yes, there's an outdoor pool. Guests have pool access from 7:30 AM to 9:00 PM.

Are pets allowed at Una Vida?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 15 kg per pet. There's a charge of USD 20 per accommodation, per night. Service animals are exempt from fees.

Is parking offered on site at Una Vida?

Yes, there's free self parking. Parking spaces may be limited.

Is an airport shuttle service offered by Una Vida?

Yes, an airport shuttle is available. The charge is USD 130 per vehicle one-way.

What are the check-in and check-out times at Una Vida?

Check-in start time: 3 PM; check-in end time: 11:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Una Vida and nearby?

Have fun with nearby activities such as fishing and scuba-diving. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Una Vida also has a garden.

Are there restaurants at or near Una Vida?

Yes, Ananda offers al fresco dining, Mexican cuisine and garden views.

Does Una Vida have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Una Vida like?

Una Vida is in Tulum City Center, a short 15-minute walk from Dos Aguas Park.

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Una Vida Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
Amenities
Ambience
Restaurant
Trip
Towns
Concierge
Drinks

What guests liked

  • The pool was a highlight, with many guests praising its warm temperature, cleanliness, and scenic surroundings. (12 reviews)
  • The restaurants at Una Vida offer excellent food, ambiance, and service, with staff going above and beyond to make dining experiences unforgettable. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Beautiful pool and rooms. Excellent customer service.
Cara, 1-night trip

10/10 Excellent

Beautiful…. I will be returning Great staff… attentive
Leonteen, 4-night trip

10/10 Excellent

The pool
Cara, 1-night trip

10/10 Excellent

The property was gorgeous!! You can access the pool at their sister property which is a great feature. I just wish the food was better.
Baruni, 1-night trip

8/10 Good

Hotel great. Town itself, not so much…
Rob, 3-night trip

10/10 Excellent

We stayed in a private villa & it was so beautiful!
Caroline, 1-night trip

8/10 Good

I love this place, the rooms, the attentive staff and the decoration and - candles- around the property Beautiful
clara, 4-night trip

10/10 Excellent

Beautiful serene oasis with kind, friendly and helpful staff. Guadalupe and Shiomara were just great and assisted us with sites to see in the area, restaurants and currency exchange sites. We liked the Ananda restaurant as well and access to the sister Hotel Bardo and the yoga and Qi Gong classes was much appreciated. Our couples massage and complimentary wine after was just what we needed to finish our stay. Absolutely wonderful place and experience!
Susan, 5-night trip

10/10 Excellent

staff was amazing! Fernando, Guadalupe, Santos and Sweeny were all wonderful! The property is gorgeous and the sister properties were beautiful and convenient to visit. I will definitely return for another stay
shamara, 4-night trip

10/10 Excellent

Una Vida is a beautiful bohemian themed boutique hotel. Their staff was friendly and helpful with each encounter. The food and drinks at the hotel and the Hotel Bardo were tasty. We stayed in the 3 bedroom villa. It was amazing! My BFF enjoyed the privacy of our own pool. My personal favorite was the outdoor shower. I travel alot and have very high expectations. Una Vida exceeded them all.
Piper, 4-night trip

8/10 Good

Con- Stayed on the property for 1 week and never had hot water for showering. It being a tropical warm area it was manageable but not alway the most comfortable. Brought it up to service desk but couldn’t get a good answer or a fix to the issue. Pro- staff was very accommodating for food, drinks and safe travel. Atmosphere was very peaceful and pleasant. Inside the property was absolutely gorgeous and safe.
Chad E, 7-night trip

10/10 Excellent

Amazing property. Will definitely return back.
Joy, 1-night trip

10/10 Excellent

We had a fantastic stay at Una Vida! The staff were incredibly friendly and accommodating, making us feel welcome from the moment we arrived. The atmosphere and decor were beautifully done, creating a warm and inviting ambiance. Our room was spacious and spotless, providing a comfortable retreat after a day of exploring. Additionally, the location was excellent, with plenty of great restaurants within walking distance. The only minor downside was that the bed was a bit stiff for our liking, but overall, it didn’t take away from our wonderful experience. We would definitely stay here again!
esther, 4-night trip

8/10 Good

Rumble in the Jungle

This hotel has great service with the jungle feel. Food and drinks were pricey but decent. As beautiful as the atmosphere is the location is close to a highway which was noisy and kills the vibe to an extent. Security is a bit of a concern as the room locks are merely that of a bathroom door. We enjoyed that it is a smaller hotel and it felt like a home away from home with a quick walking distance to downtown.
Richard, 3-night trip

10/10 Excellent

We are so pleased we listened to the reviews for this property and decided to book here last minute. We were so happy with our 4-night stay at Una Vida. The staff are super friendly and helpful, the room was impressive for the price (especially compared to similarly priced but far less attractive hotels in the area), the room amenities and cleanliness were faultless, the location was brilliant as we felt super secluded and safe with easy walking proximity to Tulum's main centre. The photos are accurate as well, which is a massive bonus compared to other places in the area! Something we read in reviews was the added benefit of access to the Bardo and Milam sister hotels. Bardo is next door and essentially offers a second gorgeous eating, swimming and relaxing space whilst staying at Una Vida. We visited Milam too, which was a bit further away but was definitely worth checking out. The food there was really good, and the pool would be excellent on a sunnier day (we visited when it was raining heavily, so didn't bother with swimming in the pool). The staff at all 3 locations are helpful and very friendly, making you feel welcome and cared for in all spaces, even if you're not staying there specifically. All in all, I would say anyone who prefers some quiet, feeling connected to the lush jungle atmosphere and enjoys a touch of affordable bohemian luxury, this place is definitely for you!
kye, 3-night trip

10/10 Excellent

Our family of three—two adults and one teenager—stayed in the one-bedroom suite, and it was absolutely perfect. From the moment we arrived, it felt like stepping into an oasis of tranquility. The atmosphere was peaceful and calming, setting the tone for a truly relaxing getaway. Every aspect of our stay exceeded expectations—the beautifully designed rooms, the serene pool area, the exceptional dining, and the attentive, friendly staff all contributed to an unforgettable experience. We spent a full week here and loved every moment. Having a car was a great advantage (which I highly recommend for Tulum), as the location was conveniently close to everything we wanted to explore. Without hesitation, we would stay here again and highly recommend it to others seeking a perfect Tulum escape.
Rick, 7-night trip

10/10 Excellent

It’s my third time at this hotel

I just love everything about this hotel. The service , decoration, location. It’s my third time staying in this hotel and I stayed at 6 other resorts in tulum but this is the best for the buck. Highly recommended
Sophia, 1-night trip

10/10 Excellent

Pretty good
Franklin, 2-night trip

10/10 Excellent

Beautiful hotel with amazing staff.
Taylor, 4-night trip

10/10 Excellent

Staff was amazing and pool and overall hotel was gorgeous and tropical.
Matthew, 6-night trip

10/10 Excellent

Amazing hotel ! Staff who works there really do care especially the girl from Argentina on the reception Just book it you won’t regret it
Yevheniya, 3-night trip

10/10 Excellent

I had an amazing stay wished I could stay there longer, will definitely be back highly recommend this place, can’t go wrong for the price. Among staff wished I remembered all the names one name that stood out Nico, gave an amazing tour of the property, very nice and private 5 Stars
Daniyel, 1-night trip

10/10 Excellent

Love the ambiance and pools/ decor - the ability to use shared amenities with hotel bardo is a plus as well. The breakfast is always amazing, I have been to una vida a few times and will be back.
Andre, 1-night trip

10/10 Excellent

Loved this place. The staff was absolutely excellent! I will definitely come back.
clara, 2-night trip

10/10 Excellent

Una Vida is a first class hotel with beautifully amenities.
Brian, 4-night trip