See all properties

Shangri-La Ulaanbaatar

5.0 star property
Luxury hotel in Downtown Ulaanbaatar with 4 restaurants and 2 bars/lounges

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La Ulaanbaatar

2 bars/lounges, lobby lounge
Terrace/patio
Exterior
Exterior
2 bars/lounges, lobby lounge

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Airport transfer
  • Bar
  • Gym
  • Free parking
  • Air conditioning
Main amenities
  • Daily housekeeping
  • 4 restaurants and 2 bars/lounges
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Conference centre
  • Business centre
  • Meeting rooms
For families
  • Free cots/infant beds
  • Private bathroom
  • Separate bath and shower
  • Separate sitting area
  • Premium TV channels
  • Terrace
The price is HK$1,678
HK$1,972 total
includes taxes & fees
10 Jan - 11 January 2025

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive Suite, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Club, Room, 2 Single Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Horizon Club, Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club, Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Horizon Club, Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premier Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Pillow-top bed
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premier Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Pillow-top bed
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite (Specialty)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite (Specialty)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Shangri-La)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite (Shangri-La)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Single Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Executive Suite, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
  • 84 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior

Kempinski Hotel Khan Palace

Spa
Airport transfer
Free parking
Free WiFi
9.0 out of 10, Wonderful, (323)
The price is HK$629
HK$743 total
includes taxes & fees
3 Jan - 4 January 2025
Kempinski Hotel Khan Palace
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
19 Olympic Street, Sukhbaatar District - 1, Ulaanbaatar, 14241

What's nearby

  • Sükhbaatar Square - 8 min walk - 0.7 km
  • National Academic Theatre of Opera and Ballet of Mongolia - 12 min walk - 1.0 km
  • National Museum of Mongolia - 13 min walk - 1.2 km
  • National University of Mongolia - 14 min walk - 1.3 km
  • Terelj National Park - 11 min drive - 6.3 km

Getting around

  • Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 59 min drive
  • Ulaanbaatar Station - 13 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Tom N Toms Shangrila - ‬1 min walk
  • ‪Foody Lohas Cafe - ‬10 min walk
  • ‪Millie's Cafe - ‬6 min walk
  • ‪Takesan Miso Ramen - ‬3 min walk
  • ‪Swiss Coffee Shop - ‬2 min walk

About this property

Shangri-La Ulaanbaatar

Shangri-La Ulaanbaatar is a great choice for a stay in Ulaanbaatar. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe Park, one of 4 restaurants, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a fitness centre and a sauna.

Languages

Chinese (Mandarin), English, Filipino, French, German, Indonesian, Japanese, Korean, Malay, Mongolian, Russian, Vietnamese

At a glance

Hotel size

  • 290 rooms
  • Arranged over 21 floors

Arriving/Leaving

  • Check-in start time: noon; check-in end time: 6:00 AM
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 16
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Free off-site parking nearby

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children's menu

What to do

  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre (28449 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An indoor pool
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 40-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Free rollaway/extra bed

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Dining

Cafe Park – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Naadam – This bar specialises in Modern European cuisine and only serves dinner. Open daily.
Hutong – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open selected days.
Lobby Lounge – This lobby lounge specialises in Fusion cuisine and only serves light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 30 for adults and USD 10 for children
  • Airport shuttle service is offered for an extra charge of USD 45.00 per vehicle (return)

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Shangri Ulaanbaatar Hotel
Shangri Ulaanbaatar
Shangri La Ulaanbaatar
Shangri-La Ulaanbaatar Hotel
Shangri-La Ulaanbaatar Ulaanbaatar
Shangri-La Ulaanbaatar Hotel Ulaanbaatar

Frequently asked questions

Does Shangri-La Ulaanbaatar offer free cancellation for a full refund?
Yes, Shangri-La Ulaanbaatar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Shangri-La Ulaanbaatar?
Yes, there's an indoor pool.
Are pets allowed at Shangri-La Ulaanbaatar?
Sorry, pets aren't allowed.
Is parking offered on site at Shangri-La Ulaanbaatar?
Yes, there's free self parking.
Is an airport shuttle service offered by Shangri-La Ulaanbaatar?
Yes, an airport shuttle is available. The charge is USD 45.00 per vehicle return.
What are the check-in and check-out times at Shangri-La Ulaanbaatar?
Check-in start time: noon; check-in end time: 6:00 AM. Check-out time is noon. Express check-out is available.
What is there to do at Shangri-La Ulaanbaatar and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include 2 bars and a sauna. Shangri-La Ulaanbaatar also has a steam room.
Are there restaurants at or near Shangri-La Ulaanbaatar?
Yes, there are 4 on-site restaurants, featuring international cuisine.
Does Shangri-La Ulaanbaatar have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Shangri-La Ulaanbaatar like?
Shangri-La Ulaanbaatar is in Downtown Ulaanbaatar, a short 2-minute walk from Embassy of Japan and 6 minutes' walk from Ministry of Foreign Affairs.

Shangri-La Ulaanbaatar Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Eric, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel
Very beautiful hotel and has great and friendly staff. Specially, front office staff Enku was amazing. She is very professional and helpful who made our trip unforgettable. Thank you Enku!
Oggi, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Ariun-Erdene, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Ariun-Erdene, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel staff was very accommodating and respected my vegan request.
Andrea, 5-night business trip
Verified Expedia guest review

2/10 Poor

Avoid at all cost
Fraudulent place, false advertising on having a pool (they dont) or spa (also closed) or multilingual staff (no english speaking). Also had food poisoning and spent 2 days on hospital.
Carlos J, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel.
Lisa, 1-night trip
Verified Expedia guest review

8/10 Very good

david, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Seongyun, 3-night trip
Verified Expedia guest review

6/10 Good

Don’t order any food at the ‘Lobby Lounge’ if you are being chased by the next appointment
Jay, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Enkhbold, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Will stay again
Front desk staff is very friendly and helpful. Enjoyed the view from the room. Furniture is a bit worn out but everything functions well. Though u need to walk a bit to the sports club, the equipment there is not disappointing. Overall is good.
Yin Ki, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Enkhjargal, 1-night trip
Verified Hotels.com guest review

8/10 Very good

It was a comfortable stay. The only issue we faced was slow delivery of room service.
Kaori, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

The assistance service was good, fully operational at any time. Gym and swimming pool was available, easy access to the mall without having to go outside to cross the street. The city view was good. Some furniture need replacement (aging). Not enough channels on the cable TV. I didn't see any sanitizer at all, not in the room, not at the breakfast restaurant.
Cesar, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Troy, 7-night business trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Orbitz guest review

8/10 Very good

Excellent facilities. Includes access to top level gym that is a short walk away indoors through the property building. Room was clean and service was very good.
7-night trip
Verified Orbitz guest review

10/10 Exceptional

1-night trip
Verified Ebookers guest review

10/10 Exceptional

This is only true 5 star hotel in ulaanbaatar... great location. linked to shopping mall. Great chinese restaurant... You will need one after few days of Ger experience here.
1-night family trip
Verified Travelocity guest review

10/10 Exceptional

Highly recommend it
Beautiful hotel, great staff. Centrally located it's a walking distance from the main square. There is mall with a few restaurants next to it so if you need to shop or have a traditional mongolian food then you can just walk to the mall. The breakfast was good too. Highly recommend it.
Boldmaa, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The room is nice and very comfortable. Furnitures not as tip top as other Shangri la hotels but definitely the best hotel in Ulaanbaator. Staffs are very friendly and approachable. Thumbs up!
Rachel, 2-night trip
Verified Expedia guest review

10/10 Exceptional

rajvir, 1-night trip
Verified Hotels.com guest review

8/10 Very good

3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Location, clean, friendly staff.
Cheong, 2-night romance trip
Verified Expedia guest review