Nobody in the hotel speaks anything but portuguese. And nobody s making an effort either. If you have any request get ready to be lost in translation: i tried english, italian, spanish, and some portuguese but the receptionist manager and owner are both unwilling and unpleasant. When complaining about noise i was told my room was a standard room and so i should not expect to be put in a more quiet room... as if “standard” had to do with eing noisy! On new years eve the owner also celebrated the new year with his friends, music blasting when none of the clients were partying but rather tried to get some sleep. The views are amazing. The location being 20 mins walk from the centre of pipa, we expected more quiet and chose the hotel for that reason. The breakfast is ok but only starts at 8am which way to late considering one will surely wake earlier ( sun goes down at around 5/6pm and raises at 5am). There s no coffee to be had in your room either. This hotel calls itself “boutique” but has no idea of the standards required to be just that. The decoration funnily all comes from bali for some reason when one would expect to come to brazil. Oh, well, it isnt bad-bad but too expensive ( £200/night during xmas/new year) with these poor standards, noisy rooms, lack of interest from the management to deal with the issue and the impossibility to communicate if you aint a portuguese speaker!