In the heart of the business district, bai Hotel Cebu offers a luxurious retreat. Treat yourself to spa services, enjoy a meal at one of 8 on-site restaurants or unwind with dry cleaning/laundry services and an outdoor pool. With free in-room WiFi and helpful staff, this upscale hotel has everything you need for a seamless stay.
Ouano Avenue Cor Seno Boulevard, North Reclamation, Mandaue, 6014
What's nearby
Mandaue City Hall - 13 min walk - 1.1 km
J Centre Mall - 17 min walk - 1.4 km
SM City Cebu - 3 min drive - 2.6 km
Ayala Center - 6 min drive - 3.7 km
Waterfront Cebu City Casino - 6 min drive - 3.7 km
Getting around
Cebu (CEB-Mactan - Cebu Intl.) - 18 min drive
Airport shuttle (surcharge)
Restaurants
Café Bai - 1 min walk
Bo's Coffee Parkmall - 4 min walk
Choobi Choobi - 3 min walk
Jollibee - 2 min walk
AA Barbecue - 4 min walk
About this property
bai Hotel Cebu
When you stay at bai Hotel Cebu, you'll be within a 10-minute drive of SM City Cebu and Magellan's Cross. Guests can grab a bite to eat at one of the 8 restaurants, then indulge in massages or manicures and pedicures. Other highlights include an outdoor pool, a poolside bar and a fitness centre. The helpful staff and overall property condition get good marks from fellow travellers.
Languages
English, Filipino
At a glance
DONE
Hotel size
668 rooms
Arranged over 23 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10 AM
8 restaurants
Bar/lounge
Poolside bar
Coffee shop
24-hour room service
Travelling with children
Children's pool
Local/corner shop
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Pool loungers
Facilities
ATM/banking
Safe-deposit box at front desk
Fitness centre
An outdoor pool
Banquet hall
Accessibility
Lift
Wheelchair-accessible path to lift
Accessible airport shuttle
Room amenities
Be entertained
40-inch Smart TV
Cable TV channels
Home comfort
Air conditioning
Electric kettle
Slippers
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
What to enjoy
In-room massage
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
CAFÉ BAI – On-site buffet restaurant.
Fees & policies
Refundable deposits
Deposit: PHP 2000.0 per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately PHP 1288 for adults and PHP 644 for children
Airport shuttle service is offered for an extra charge of PHP 1800 per vehicle (one-way. Maximum occupancy 6)
Children & extra beds
Rollaway beds are available for PHP 1800.0 per day
Policies
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Also known as
bai Hotel Cebu Hotel
bai Hotel Cebu Mandaue
bai Hotel Cebu Hotel Mandaue
Frequently asked questions
Does bai Hotel Cebu offer free cancellation for a full refund?
Yes, bai Hotel Cebu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at bai Hotel Cebu?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at bai Hotel Cebu?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at bai Hotel Cebu?
Yes, there's free self parking.
Is an airport shuttle service offered by bai Hotel Cebu?
Yes, an airport shuttle is available. The charge is PHP 1800 per vehicle one-way.
What are the check-in and check-out times at bai Hotel Cebu?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
Is there an on-site casino at bai Hotel Cebu?
No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (7-min drive) is nearby.
What is there to do at bai Hotel Cebu and nearby?
Bai Hotel Cebu has an outdoor pool and a fitness centre.
Are there restaurants at or near bai Hotel Cebu?
Yes, there are 8 on-site restaurants.
What's the area around bai Hotel Cebu like?
Bai Hotel Cebu is a short 5-minute walk from City Time Square and 11 minutes' walk from Mandaue City Hall.
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bai Hotel Cebu Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Room
Food
Amenities
View
Buffets
Location
Lobby
Family friendly
Shopping malls
What guests liked
The breakfast buffet offered a wide variety of food choices, including custom-made omelets and excellent hot and cold options. (24 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
6 Aug 2025
The hotel was very nice indeed, the staff are very welcoming and always happy to help
Richard
Richard, 6-night trip
10/10 Excellent
22 Jul 2025
Food was great
emillie
emillie, 3-night trip
10/10 Excellent
11 Aug 2025
The only hotel in Cebu that I’ve stayed that has excellent customer service.
Mark Arvin
Mark Arvin, 2-night trip
10/10 Excellent
1 Aug 2025
Exceptional staff & service.
Rowena
Rowena, 2-night trip
10/10 Excellent
19 Jul 2025
Property was awesome, clean, staff so accommodating, accessible, close to shoppings store, will recommend and will comeback.
Rojita
Rojita, 5-night trip
10/10 Excellent
12 Aug 2025
The place is very nice but the staff at the Bai Hotel are some of the best I’ve had the pleasure of staying with! Very friendly and helpful! I’ll definitely stay again and will definitely recommend to family and friends!
Gerald
Gerald, 14-night trip
10/10 Excellent
4 Jul 2025
Awesome staff very clean. Very quite area
bernardita
bernardita, 3-night trip
10/10 Excellent
21 Jul 2025
Excellent service
Jennifer
Jennifer, 4-night trip
10/10 Excellent
24 May 2025
The stay was very nice and the staff was amazingly polite and friendly. Will definitely stay again..
Morris
Morris, 1-night trip
10/10 Excellent
21 Jul 2025
Outstanding!
Alberto
Alberto, 2-night trip
10/10 Excellent
21 Jun 2025
This is a legit really nice hotel, very professional, great restaurants, great service, rooftop pool, every service 24 hours.
Thomas
Thomas, 2-night trip
10/10 Excellent
15 May 2025
Great places
Alejandro
Alejandro, 4-night trip
10/10 Excellent
13 May 2025
The hotel living conditions were great as well as the staff. The food provided by the hotel was delicious also.
Wonderful
Wonderful, 3-night trip
10/10 Excellent
8 Jul 2025
Clean
Marilyn
Marilyn, 1-night trip
10/10 Excellent
14 Jun 2025
So very nice love it
Hazel Joie
Hazel Joie, 5-night trip
10/10 Excellent
10 Jun 2025
Awesome staff. Nice room. Central location.
Jameson
Jameson, 1-night trip
10/10 Excellent
7 Jun 2025
Absolutely recommend to others
Joie Girley
Joie Girley, 2-night trip
10/10 Excellent
12 May 2025
I would recommend it to anybody visiting Cebu City!
David
David, 3-night trip
10/10 Excellent
17 Jun 2025
Wow!! What great presentation all around. Wonderful staff, great security present, comfortable and clean rooms, fantastic food, and outstanding amenities
Edward
Edward, 3-night trip
10/10 Excellent
24 May 2025
The property is centrally located and is very accessible from the airport and the surrounding cities.
We had our grade school reunion in one of their function rooms and it was just the right size. It was intimate and everybody had a blast.
Reno
Reno, 9-night trip
10/10 Excellent
29 Apr 2025
We really enjoyed our stay with Bai Hotel. Staff were very accommodating and very respectful. Food and service is amazing. Would definitely come back here on our next vacation
Fritzie
Fritzie, 2-night trip
10/10 Excellent
25 Jul 2025
Water splashed out from the toilet urinal when you flash, maybe because of water high pressure.
LOTCHE
LOTCHE, 1-night trip
10/10 Excellent
12 Apr 2025
Very nice hotel. Staff were very accommodating. The breakfast was great-so many options to choose from.
Laura
Laura, 2-night trip
10/10 Excellent
15 Apr 2025
Incredible experience wonderful staff
Boyd J
Boyd J, 1-night trip
10/10 Excellent
7 Feb 2025
Hotel was nice and is close to most of the shops and restaurants in the area