You'll be in a fantastic location at Mercure Vienna First, only a five-minute walk from Stephansplatz and St. Stephen's Cathedral. For a bite to eat, guests can visit VIENNA 1st, which serves breakfast, lunch and dinner. This boutique hotel is also within a short 10-minute walk of Hofburg Imperial Palace and Spanish Riding School. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Salztorbrücke Tram Stop is 4 minutes and Schwedenplatz U-Bahn is 5 minutes.
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Parking
On-site self-parking (EUR 32 per day)
Electric vehicle charging point on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
24-hour room service
Snack bar/deli
Working away
Business centre
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Bike hire
Facilities
Safe-deposit box at front desk
Television in common areas
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Lift
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
VIENNA 1st – This bistro serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 23 per person
Airport shuttle service is offered for an extra charge of EUR 74 per vehicle (return)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Self-parking costs EUR 32 per day
Policies
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Mercure Vienna First Hotel
Mercure First Hotel
Mercure Vienna First
Mercure First
Mercure Vienna First Hotel
Mercure Vienna First Vienna
Mercure Vienna First Hotel Vienna
Frequently asked questions
Does Mercure Vienna First offer free cancellation for a full refund?
Yes, Mercure Vienna First does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Vienna First?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Vienna First?
Yes. Self-parking costs EUR 32 per day. Electric car charging is available.
Is an airport shuttle service offered by Mercure Vienna First?
Yes, an airport shuttle is available. The charge is EUR 74 per vehicle return.
What are the check-in and check-out times at Mercure Vienna First?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Mercure Vienna First?
No, this hotel doesn't have a casino, but Casino Wien (11-min walk) is nearby.
What is there to do at Mercure Vienna First and nearby?
Recommended spots to visit include St. Ruprecht's Church (1-min walk) and Schwedenplatz (3-min walk), along with St. Peter's Church (6-min walk) and Jewish Museum (9-min walk).
Are there restaurants at or near Mercure Vienna First?
Yes, there's an on-site restaurant, VIENNA 1st.
What's the area around Mercure Vienna First like?
Mercure Vienna First is in Innere Stadt, a short 4-minute walk from Salztorbrücke Tram Stop and 17 minutes' walk from Vienna Christmas Market.
Mercure Vienna First Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
24 November 2024
Excellent location, friendly and helpful frontdesk
Angeline
Angeline, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
30 September 2024
Very convenient place , everything around .
Sverlana
Sverlana, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
19 September 2024
Excellent
Mario
Mario, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 September 2024
JEANNETTE
JEANNETTE, 2-night trip
Verified Expedia guest review
8/10 Very good
2 August 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
11 May 2024
Mattress was fair. Pillows need to be replaced....too lumpy. But staff is very friendly, particularly in the restaurant. Location was our main focus and it was great, except we did not like an armed guard standing outside our adjacent building.
Ramin
Ramin, 4-night romance trip
Verified Orbitz guest review
8/10 Very good
21 April 2024
Breakfast was good. Staff were very polite, friendly and helpful. Didn't much like the red and black painted corridors.
Cornelia
Cornelia, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 April 2024
The hotel is ideally located for enjoying the Innere Stadt (historic) part of Vienna. The rooms are very comfortable and the breakfast quite good.
Gary
Gary, 8-night trip
Verified Expedia guest review
8/10 Very good
9 April 2024
Patricia
Patricia, 3-night trip
Verified Hotels.com guest review
6/10 Good
24 March 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 March 2024
Marcus
Marcus, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 January 2024
Excellent property! Splendid staff!
Harold
Harold, 1-night business trip
Verified Expedia guest review
8/10 Very good
26 December 2023
The hotel was conveniently located and was easy and quick to walk to a lot of the main sites. The room was spacious and clean. What made this hotel for us was the front desk staff who were so helpful and went above and beyond to help us. Really great customer service.
Sherry
Sherry, 3-night romance trip
Verified Expedia guest review
8/10 Very good
25 December 2023
Nice experience
Marlon
Marlon, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
23 December 2023
Lovely hotel. Near to the centre. Friendly staff and was able to leave bags before our airport transfer. Shower was lovely and powerful and bed was comfy. Room was modern and clean.Only slight criticism was that the pillows weren’t comfy.
Lauren
Lauren, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 December 2023
Vanessa
Vanessa, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 October 2023
Great spot in the city center. A lot of things to do close to the hotel, really enjoyed our stay.
Matt
Matt, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
1 August 2023
All staff are very helpful and friendly. We had a pleasant stay.
Chiew Qooi Goh
Chiew Qooi Goh, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
6 July 2023
Funky hotel near bars, transport, and all of the major attractions.
Mark
Mark, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
29 June 2023
Location. Close to centre but in a nice little platz with bars and restos
Adam
Adam, 4-night trip
Verified Expedia guest review
8/10 Very good
3 June 2023
Laura
Laura, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 May 2023
Great
april
april, 1-night business trip
Verified Expedia guest review
8/10 Very good
26 April 2023
Staff was great, especially the young woman that checked us in and worked the evening shift.
We were "upgraded" to a room since we signed up for your
frequent stays. However the room overlooked the bar row and since the rooms a/c wasn't working well, we tried to open the windows BUT way too noisy so it was tough to get a good nights sleep even with the windows closed.
Hotel was very clean though and all the staff was great from front desk, to housekeeping, to wait staff. Thanks
Bill
Bill, 4-night trip
Verified Expedia guest review
8/10 Very good
24 April 2023
Comfortable stay, decent value for money
We had a one night night here as it was well located for the Vienna to Bratislava boat. the hotel was clean, the room was average size but had a large comfortable bed and the bathroom was very good, with modern fittings and a powerful shower.