Hotel Lago Sarmiento

3.0 star property
Hotel in Natales

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Lago Sarmiento

Bar (on property)
Staircase
Exterior
View from room
Bar (on property)

Reviews

5.8 out of 10

Popular amenities

  • Parking available
  • Laundry facilities
  • 24/7 front desk
  • Free breakfast
  • Non-smoking
  • Free WiFi

Main amenities (7)

  • Daily housekeeping
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Laundry service
  • Tour/ticket assistance

Feel at home (6)

  • Free cots/infant beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Self-parking (surcharge)

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Twin Room, 2 Single Beds

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Triple Room, 3 Single Beds

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Daily housekeeping
  • 18 sq m
  • Sleeps 3
  • 3 Single Beds

Standard Double Room, 1 Double Bed

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Manuel Bulnes 90, Natales, Magallanes y la antartica chilena, 616000

What's nearby

  • Costanera - 3 min walk
  • History Museum - 3 min walk
  • Puerto Natales Casino - 6 min walk
  • Plaza de Armas - 7 min walk
  • Lago Nordenskjold - 2 min drive

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 9 min drive
  • Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 112.9 miles/181.7 km

Restaurants

  • ‪La Disquería Natales - ‬4 min walk
  • ‪El Bote - ‬4 min walk
  • ‪Pampa Restobar - ‬4 min walk
  • ‪Masay Pizza & Sandwich - ‬5 min walk
  • ‪Cafe Kau - ‬7 min walk

About this property

Hotel Lago Sarmiento

Enjoy your visit to Natales with a stay at Hotel Lago Sarmiento.

At a glance

DONE

Hotel size

    • 23 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Express check-in available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • On-site self-parking (USD 10 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–10 AM
  • Coffee shop
  • 24-hour room service

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Iron/ironing board (on request)

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Phone

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Credit card charges are subject to an extra charge

Children & extra beds

  • Rollaway beds are available for an additional charge

Parking

  • Self-parking costs USD 10 per night

Policies

This property accepts cash.

Also known as

Hotel Lago Sarmiento Puerto Natales
Hotel Lago Sarmiento
Lago Sarmiento Puerto Natales
Lago Sarmiento
Hotel Lago Sarmiento Puerto Natales, Aisen Region, Chile
Hotel Lago Sarmiento Hotel
Hotel Lago Sarmiento Natales
Hotel Lago Sarmiento Hotel Natales

Frequently asked questions

Does Hotel Lago Sarmiento offer free cancellation for a full refund?
Yes, Hotel Lago Sarmiento does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Lago Sarmiento?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Lago Sarmiento?
Yes. Self-parking costs USD 10 per night.
What are the check-in and check-out times at Hotel Lago Sarmiento?
You can check in starting at 3 PM. Check-out time is noon. Express check-in is available.
Is there an on-site casino at Hotel Lago Sarmiento?
No, this hotel doesn't have a casino, but Puerto Natales Casino (6-min walk) is nearby.
What's the area around Hotel Lago Sarmiento like?
Hotel Lago Sarmiento is a short 3-minute walk from Costanera and 6 minutes' walk from Puerto Natales Casino.

Hotel Lago Sarmiento Reviews

Reviews

5.8

6.4/10

Cleanliness

6.4/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

8/10 Very good

This is pretty much all you need in Puerto Natales
Well located, clean, friendly staff and if you are lucky, nice view to the fjord.
2-night trip
Verified Expedia guest review

6/10 Good

OK but over-priced
Overall hotel was OK. Just a few blocks from main square. Recently refurbished. Room was comfortable and everything worked. Basically everything was clean but bath was full of flea type bugs which had to be rinsed away before I could use it. Breakfast was good. Wifi worked. Check out was a shambles - took about 20 minutes due to flat battery in credit card machine - almost ended up paying twice if I hadn't held my ground. No English spoken. Overall OK but overpriced for what it was.
Verified Hotels.com guest review

2/10 Poor

pésima coordinación
Pasamos una situación horrible, después de llegar a una ciudad desconocida y con frio extremo al llegar al hotel nos dicen que es residencia sanitaria ¡! En ese momento tuve que ponerme a buscar hotel con los bolsos , el frio y toda mi familia en la calle, es la peor experiencia q he tenido no se la doy a nadie
Pablo, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

Péssimo ,
Ao chegar tive aguarda recpionista 20 min, o rapaz atendeu má vontade não achava reserva no site, pgto efetivo não quis aceitar em dólar, sem cortesia e orientações péssimo atendimento
Mara cristina, 1-night romance trip
Verified Hotels.com guest review

2/10 Poor

Orror
Hotel con pésimo servicio. Cero disposición de ayudar. Aseo de mala calidad.
Hernan, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

CHARLES, 3-night family trip
Verified Hotels.com guest review

6/10 Good

prolijo y limpio
Hotel limpio y prolijo. Personal muy atento. Bien ubicado!
1-night trip
Verified Expedia guest review

4/10 Fair

ruim
cama terrivel, aquecedor naop chega na temperatura desejada, barulho da rua, staff horrivel, mal treinado e de ma vontade.
1-night trip
Verified Expedia guest review

8/10 Very good

Um bom hotel
Muito bem localizado, porém o hotel precisa de uma reforma na recepção e na área de café da manhã. Os quartos foram reformados e são confortáveis.
Flávio, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Decepcionante
O hotel fica bem localizado, podendo fazer tudo a pé, já que a cidade é pequena. O quarto tinha bom tamanho e bom aquecimento, banheiro bom, chuveiro quente, tv com canais a cabo, cama ruim, mas, no geral, não é um bom hotel. Começou mal com a cobrança de IVA, sem qualquer menção no site ao fazer a reserva. O café da manhã é muito, muito fraco. A única opção de café era o instantâneo e tinha que ficar pedindo por favor para reporem as parcas opções de comida (quando não diziam que tinha acabado). Como o salão é pequeno e ainda funciona uma cafeteria ali (sem café!!!!), pedem que os hóspedes digam horário em que pretendem tomar café, o que nos pareceu muito desconfortável. Estávamos de férias! Não tem elevador, então tem que subir dois lances de escada com a bagagem. Matias, da recepção, muito querido e esforçado. Wi-fi funciona ok. Mas não volto.
Juliana, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Bom hotel
Tudo foi bom , quarto com um bom aquecimento , banheiro também bom , em geral gostamos, somente o café da manhã deixa a desejar , mas acho que é geral , tanto Chile e Argentina , recomendo e voltaria !
1-night family trip
Verified Hotels.com guest review

2/10 Poor

Hotel extrêmement bruyant( rue cloche cathédrale ) Pas de double vitrage Confort assez sommaire pour le prix
Verified Hotels.com guest review

4/10 Fair

Estadía medianamente cómoda en Puerto Natales
El hotel está muy bien ubicado, a una cuadra de la costanera y a 5 cuadras del centro. Lo malo es que no tiene ascensor, por lo que se debe subir con las maletas por la escalera. El baño no era muy bueno, el shower door se caía con sólo mirarlo. Y el buffet del desayuno era pobre, poco variado.
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

2/10 Poor

Hotel malo.En recepción amables. Lo único bueno
Verified Hotels.com guest review

10/10 Exceptional

Para mi familia (todos adultos) resultó una experiencia increíble. Magnífico hotel con diseño espectacular.Personal muy amable como en toda Chile. ¡muy caro!
Verified Hotels.com guest review

6/10 Good

Mala estadia
La gente que atendía la encontré amable, pero de una falta de aseo impresionante, sobre todo el baño, tina sucia, paredes sucias. No lo recomendaría a nadie
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review