Kuala Lumpur International Airport (KUL) - 98 min drive
KB17 Pulau Sebang/Tampin Station - 31 min drive
Restaurants
Restoran Seri Sahabat - 3 min walk
Sharing Plates - 1 min walk
Lian Pang Kopitiam - 3 min walk
Bunga Raya "Fat Man" Popiah - 2 min walk
Famosa Lounge - 1 min walk
About this property
ibis Melaka
Enjoy your visit to Malacca City with a stay at ibis Melaka. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at ibis Kitchen, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a fitness centre and a children's pool. Fellow travellers like the helpful staff.
Languages
Chinese (Mandarin), English, Malay
At a glance
Hotel size
249 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Water dispenser
Travelling with children
Children's pool
Playground
Children's menu
Working away
Business centre
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Garden
Fitness centre
An outdoor pool
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Ibis Kitchen – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MYR 34 for adults and MYR 22 for children
Children & extra beds
Rollaway beds are available for MYR 80.0 per night
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
ibis Melaka Opening January 2017 Hotel Malacca
ibis Melaka Opening January 2017 Hotel
ibis Melaka Opening January 2017 Malacca
ibis Melaka Opening January 2017
ibis Melaka Hotel
ibis Melaka Malacca City
ibis Melaka Hotel Malacca City
Frequently asked questions
Does ibis Melaka offer free cancellation for a full refund?
Yes, ibis Melaka does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at ibis Melaka?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at ibis Melaka?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at ibis Melaka?
Yes, there's free self parking.
What are the check-in and check-out times at ibis Melaka?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Express check-out is available.
What is there to do at ibis Melaka and nearby?
Ibis Melaka has an outdoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near ibis Melaka?
Yes, ibis Kitchen offers international cuisine.
What's the area around ibis Melaka like?
Ibis Melaka is in the heart of Malacca City, a short 1-minute walk from Putra Specialist Hospital and 7 minutes' walk from The Shore Oceanarium.
ibis Melaka Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very good
31 December 2024
Yeomon Emily
Yeomon Emily, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 December 2024
Alicia
Alicia, 1-night trip
Verified Hotels.com guest review
8/10 Very good
26 December 2024
Caroline
Caroline, 3-night trip
Verified Hotels.com guest review
8/10 Very good
25 July 2024
We spent 4 nights here. Room was clean and cleaning service was sound. Sheets and towels can be upgraded as there were minor wear and tear - most likely related to the age of the establishment. Bottled water can also be improved as it taste weird so we went for mineral water from the local supermarket. Super convenient location and walkable to all the main venues as a tourist in Melaka.
Ka Yan
Ka Yan, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 July 2024
Yow Kim
Yow Kim, 2-night trip
Verified Hotels.com guest review
8/10 Very good
19 July 2024
A nice hotel, big room, big bed. The rooms not soundproof so you can hear kids in other rooms. It’s a big, busy hotel, so between 7.30 & 8.30 the breakfast area is a feeding frenzy, eat early or late .
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
15 July 2024
Great hotel at perfect location, can walk around to all attractions . Room is very clean and comfortable.
Kumara
Kumara, 3-night family trip
Verified Expedia guest review
6/10 Good
11 May 2024
Overall the hotel is good.
BUT, they only entitle 2 bottles of water, when i request for more per day.
John
John, 1-night romance trip
Verified Expedia guest review
8/10 Very good
4 May 2024
Great location!
Unfortunatly, the room was dirty, with dirty linen and hair all over the bed.
Mark
Mark, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 April 2024
Car parking to have some shade
Kong Kam
Kong Kam, 1-night trip
Verified Expedia guest review
8/10 Very good
21 April 2024
A no-frills hotel within walking distance to Jalan Bunga Raya. Easy parking at the back of the hotel. Rooms are cosy and practical. Basic essentials are provided.
Kimberley
Kimberley, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
3 April 2024
KALAI MATHY
KALAI MATHY, 1-night trip
Verified Hotels.com guest review
4/10 Fair
2 April 2024
Room small but ok. Breakfast poor, limited. Bar service unattended and unprofessional. Restaurant staff unhelpful and unfriendly
Felice
Felice, 1-night trip
Verified Expedia guest review
10/10 Exceptional
22 March 2024
Perfect place to stay panaroma 17 stops right outside. Perfect for travelling from Melaka Sentral bus terminal. Pool was lovely perfect temperature. Breakfast was plentiful but some food was cold. Very busy when tour groups are there. Some food empty by 7.15 had to wait to replenish it. Staff are lovely in all areas. Room was always cleaned promtly each day. Would recommend to stay there walking distance to Jonker and Dutch Square and riverboat tours.
Kerrie
Kerrie, 3-night romance trip
Verified Expedia guest review
8/10 Very good
8 March 2024
Nice place to stay
The front desk service and room are just great.
Tan
Tan, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
7 March 2024
Property was in a convenient location just a short walk to Jonker Market area. Nice pool area and clean property. Breakfast buffet was offerings were lacking.
Irwin
Irwin, 2-night romance trip
Verified Expedia guest review
6/10 Good
13 February 2024
Basic 2 star hotel charging 4 star prices.
Charlie
Charlie, 1-night romance trip
Verified Expedia guest review
8/10 Very good
12 February 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 February 2024
Very good budget hotel
Very good budget hotel, very central location, good breakfast buffet. Will stay again if price is still good
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
10 February 2024
The area around the hotel was a little seedy. The hotel itself was adequate.
Bernard
Bernard, 2-night trip
Verified Expedia guest review
10/10 Exceptional
1 February 2024
For the price this hotel has the best value. Swimming pool is huge! The location can’t be beat, yet the hotel is still quiet.
We would have preferred a long bed, but the queen bed was so comfortable we didn’t even notice the size. One of our best stay hotels in over 2 months of travelling! More check in staff would be beneficial as the lobby is very busy from 3-7 pm
Verified traveller
2-night romance trip
Verified Expedia guest review
2/10 Poor
31 January 2024
Frustrated Check-in and Extra Payment vs Invoice
Ibis Management ought to put the right resources at check-in 3pm EVERYDAY. Last Sunday I checked in and there's only ONE lady doing check-in for 20 people. Was told hotel manager on leave and so no one to look at slow bad customer service issue. This is VERY LOUSY SERVICE.
.
Next issue Hotels.com said I pay $x at properly BUT at Ibis I was told to pay R$xxxxx which I dispute. The same ONE LADY asked her office staff to help BUT after waiting SO LONG there's no update. I paid R$xxxxx cos I don't want to hold back the line. BUT need Hotels.com to clear with Ibis management why is your customer being charged $xxxxx instead of just $x !!
.
I stayed alot of times in Ibis and from now onwards I will NOT book Ibis anymore. Hotels.com as I believe will check on your prestige hotel customer service feedback and do your own investigation and REMOVE Ibis from your booking list if they keep on ignoring your customer feedback.
.
Ibis management should CROSS TRAIN their 3 staff who were sitting down at the restaurant and others waiting around. Go watch your cctv Sunday 3pm and you would agreed with my strong feedback.
.
And give an award bonus to that ONLY ONE LADY who worked so hard alone for hours to clear those check-in crowd.
Bernard
Bernard, 1-night trip
Verified Hotels.com guest review
6/10 Good
14 January 2024
The staff is nice, the room is okay. I would say that the hotel needs to be refreshed, the rooms and the restaurant. The breakfast has limited choice and the quality is average. This is not a 4 star hotel.
Edgard
Edgard, 3-night trip
Verified Hotels.com guest review
8/10 Very good
7 January 2024
Stay at Ibis Melaka
Ever since Ramada closed down, our choice are Hatten & Ibis. Ibis has good location, within walking distance to Jonker & Bukit China, that's why the room rate is on the high side. Overall Ibis is comfortable but Hotel is only 5 storey high so dont expect senic views. The front counter staff said all room has front street view but ours (#519) is on side of bldg looking at an old deserted bldg n an opened car park behind the hotel. We usually dont buy hotel breakfast but ts time paid RM66+ for 2 on the last day bcos rushed to catch an early bus to KL. Personally l feel their bfast opens @7am is late as compared to Ramada (@6am) & Hatten (@6.30am). There were abt 20 pax waiting, some lugged with luggage probably to check out immediately after bfast and all rushed in at 7am when lights on. But Tea machine and egg station not ready. Upon chkg a staff said chef is busy in kitchen. Coffee house is almost 60% full with many more coming in. Chef Archit slowly opened the egg station at 7.15am with abt 10 pax queued waiting. This definitely needs to be improved.
Verified traveller
2-night trip
Verified Hotels.com guest review
6/10 Good
6 January 2024
Able to walk to Chinatown and Jonker street. Nice and neat hotel with a bit of cigarette stench where our rooms are. Welcome drink is excellent. Nearby rooms are full of tourists if you are prepared to put up with their early morning schedule!