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Surestay Plus Hotel by Best Western Susanville

2.5 star property
Susanville hotel with outdoor pool and restaurant

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Surestay Plus Hotel by Best Western Susanville

Minibar, desk, laptop workspace, iron/ironing board
Lobby
Outdoor pool
Minibar, desk, laptop workspace, iron/ironing board
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Restaurants
  • Outdoor pool
  • Seasonal outdoor pool
  • Business centre
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Vending machine
  • Conference space
  • Multilingual staff
  • Banquet hall

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Terrace
The price is HK$849
HK$934 total
includes taxes & fees
20 Jan - 21 Jan

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Minibar, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(17 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Minibar, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

8.4 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Minibar, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Minibar
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Minibar, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool, pool loungers

Comfort Inn & Suites Susanville

Pool
Free breakfast
Free parking
Free WiFi
8.6 out of 10, Excellent, (1000)
The price is HK$799
HK$879 total
includes taxes & fees
9 Feb - 10 Feb
Comfort Inn & Suites Susanville
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About the area

Map
2785 Main Street, 2785, Susanville, CA, 96130-4741

What's nearby

  • Lassen County Fairgrounds - 7 min walk
  • Lassen Historical Museum - 3 min drive
  • Diamond Mountain Casino - 4 min drive
  • Inspiration Point - 5 min drive
  • Eagle Lake - 58 min drive

Getting around

  • Reno Tahoe Intl. Airport (RNO) - 90 min drive

Restaurants

  • ‪Frosty Mill - ‬2 min drive
  • ‪McDonald's - ‬10 min walk
  • ‪Burger King - ‬20 min walk
  • ‪Courthouse Cafe - ‬5 min walk
  • ‪Lumberjacks Restaurant - ‬1 min walk

About this property

Surestay Plus Hotel by Best Western Susanville

Enjoy your visit to Susanville with a stay at Surestay Plus Hotel by Best Western Susanville. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Lumberjacks, which serves American cuisine and is open for breakfast, lunch and dinner. Fellow travellers love the helpful staff and breakfast.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 82 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 2:00 AM
    • Contactless check-in and check-out are available
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • An adult aged 18 or older must assume all liability for the booking
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (2 total, up to 36 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6 AM–9:30 AM
  • Restaurant

Travelling with children

  • Children stay for free (see details)

What to do

  • Yoga classes
  • Free use of nearby fitness centre
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Business centre
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Multilingual staff

Facilities

  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Closed-captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Access via exterior corridors
  • Guidebooks/recommendations

Special features

Dining

Lumberjacks – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Late checkout can be arranged for an extra charge of USD 15.00 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 75.00 per stay
  • Pets are allowed for an extra charge of USD 20.00 per pet, per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September

Policies

This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Trailside Inn Susanville
SureStay Plus Hotel Best Western Susanville
Best Western Trailside Susanville
Best Western Trailside
Best Western Trailside Hotel
Susanville Best Western
Best Western Susanville
SureStay Plus Best Western Susanville
SureStay Plus Best Western
SureStay Best Susanville
Surestay Plus By Susanville
Surestay Plus Hotel by Best Western Susanville Hotel
Surestay Plus Hotel by Best Western Susanville Susanville
Surestay Plus Hotel by Best Western Susanville Hotel Susanville

Frequently asked questions

Is there a pool at Surestay Plus Hotel by Best Western Susanville?
Yes, there's an outdoor pool.
Are pets allowed at Surestay Plus Hotel by Best Western Susanville?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 36 kg per pet. There's a charge of USD 20.00 per pet, per day, and there's also a deposit of USD 75.00 per stay. Service animals are exempt from fees.
Is parking offered on site at Surestay Plus Hotel by Best Western Susanville?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Surestay Plus Hotel by Best Western Susanville?
Check-in start time: 3 PM; check-in end time: 2:00 AM. Check-out time is 11 AM. Late check-out is available for a charge of USD 15.00 (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Surestay Plus Hotel by Best Western Susanville?
No, this hotel doesn't have a casino, but Diamond Mountain Casino (4-min drive) is nearby.
What is there to do at Surestay Plus Hotel by Best Western Susanville and nearby?
Have fun with nearby activities such as hiking and mountain biking. Additional recreation on-site includes yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool.
Are there restaurants at or near Surestay Plus Hotel by Best Western Susanville?
Yes, Lumberjacks offers American cuisine.
What's the area around Surestay Plus Hotel by Best Western Susanville like?
Surestay Plus Hotel by Best Western Susanville is located a short 7-minute walk from Lassen County Fairgrounds.

Surestay Plus Hotel by Best Western Susanville Reviews

Reviews

8.0

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Poor

Keith, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Marian, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

dwight, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Erik, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Good value for no frills hotel
Easy check in/out. Lady receptionist was very helpful. Spacious room. Basic and clean. Hot breakfast (like Denny's) is offered at the Restaurant on site; basic but a pleasant surprise.
2-night trip
Verified Hotels.com guest review

8/10 Very good

An adequate motel in Susanville.
Joel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

John, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Wade, 1-night trip
Verified Hotels.com guest review

8/10 Very good

It was decent, the staff was friendly but the room was ok, there was sticky stuff all over the floor and the tub leaked, I expected better for the price
Erika, 1-night family trip
Verified Expedia guest review

8/10 Very good

A decent, clean, roadside model with friendly and helpful staff. Fully satisfied my expectations.
Paul, 1-night family trip
Verified Expedia guest review

6/10 Good

Rick, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ryan, 1-night business trip
Verified Hotels.com guest review

6/10 Good

A little bit pricey for the conditions Nothing special The waiter at the restaurant kind of rude
Liliana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Exactly what you would expect from a room in Susanville. Nothing bad or really great about the property but the staff was very friendly and accommodating and made it an enjoyable stay. Will stay there again when work brings me that way.
Justin, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Convenient location in town central location. Plenty parking
Dan, 1-night trip
Verified Orbitz guest review

4/10 Fair

The bed was literally a rack. It was terribly sunken in the center and high at the head and foot, and this was very visible upon entry into the room. I don’t know how old it actually is, but it was terrible. I’ve had a sore neck for 2 solid days after sleeping in it. The spring was … ancient. Absolutely not acceptable at any price … but magnified at this price point. It should have been much better! I don’t know about the rest of the rooms, but that one needs updating!
Gerald, 1-night business trip
Verified Expedia guest review

8/10 Very good

Free breakfast
Ruth, 1-night trip
Verified Expedia guest review

8/10 Very good

There were tiny ants scattered throughout the room, I told front desk and she brought dish soap mixed with water. It didn’t work that well.
Melany, 2-night trip
Verified Expedia guest review

6/10 Good

No too happy
Didn't like the wifi box blinking above the bed and bed hard as a rock and nabors whare really load foot steps all night
Justin, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Edward, 1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Belen, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Doug, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jeri, 1-night trip
Verified Hotels.com guest review

4/10 Fair

This property was a disappointment as a Best Western which we stay in regularly. It begins with not being given the type of room we booked. The room itself was depressing (dark colors, old paint). The beds were also old and worn, and the room was not well cleaned (we found socks from the previous guests). The vouchers for the next door restaurant should have been a winner, but the eggs were pre-cooked and the food overall was not better than the breakfasts provided at other Best Westerns, with less choice.
Dan, 1-night trip
Verified Hotels.com guest review