Located in the heart of Innenstadt-West, Hotel Excelsior offers a warm welcome with a bar and WiFi. The helpful staff has left a lasting impression on previous guests, who rave about the overall value.
Reviews
7.87.8 out of 10
Good
Popular amenities
Bar
24/7 front desk
Parking available
Non-smoking
Free WiFi
Main amenities (6)
Daily housekeeping
Breakfast available
Self parking
Bar/lounge
24-hour front desk
Luggage storage
Feel at home (6)
Free cots/infant beds
Private bathroom
Daily housekeeping
Blackout curtains
Lift
Cable TV service
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Standard Double Room
Standard Double Room
7.67.6 out of 10
Good
28 reviews
(28 reviews)
Highlights
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Cable channels
19 sq m
City view
Sleeps 3
1 Double Bed OR 2 Twin Beds
View all photos for Family Room (4 Persons)
Family Room (4 Persons)
Highlights
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Cable channels
30 sq m
City view
Sleeps 4
2 Double Beds OR 4 Twin Beds
View all photos for Standard Triple Room
Standard Triple Room
7.67.6 out of 10
Good
7 reviews
(7 reviews)
Highlights
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Cable channels
19 sq m
City view
Sleeps 3
3 Twin Beds
View all photos for Family Room (5 Persons)
Family Room (5 Persons)
8.28.2 out of 10
Very good
15 reviews
(15 reviews)
Highlights
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Cable channels
30 sq m
City view
Sleeps 5
4 Twin Beds and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed
View all photos for Comfort Double Room
Comfort Double Room
8.88.8 out of 10
Excellent
5 reviews
(5 reviews)
Highlights
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Cable channels
22 sq m
City view
Sleeps 3
1 Double Bed OR 2 Twin Beds
View all photos for Comfort Double Room (3 Persons)
Comfort Double Room (3 Persons)
8.08.0 out of 10
Very good
19 reviews
(19 reviews)
Highlights
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Cable channels
22 sq m
City view
Sleeps 3
2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed
Dortmund (DTZ-Dortmund Central Train Station) - 9 min walk
Dortmund Ostentor Station - 20 min walk
Westentor U-Bahn - 3 min walk
Unionstrasse U-Bahn - 7 min walk
Staedtische Kliniken U-Bahn - 7 min walk
Restaurants
Olafs - 3 min walk
Five Guys Dortmund Westenhellweg - 6 min walk
Bistrorant Sapori D'Italia - 1 min walk
Vabene - 5 min walk
BackWerk - 5 min walk
About this property
Hotel Excelsior
Hotel Excelsior puts you a short five-minute drive from Westfalenhallen and Signal Iduna Park. You can unwind with a drink at the bar/lounge, and to-go breakfast is available daily. Also, this hotel is within a short drive of Starlight Express Theater. The helpful staff and overall value get great marks from fellow travellers. The property is only a short walk to public transportation: Westentor U-Bahn is 3 minutes and Unionstrasse U-Bahn is 7 minutes.
Languages
English, German
At a glance
DONE
Hotel size
54 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
The check-in location differs from the property location; go to: [Hoher Wall 38]
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Covered on-site self-parking (EUR 14.90 per day)
On-site parking is limited
Height restrictions apply for on-site parking
On-site garage
DONE
Other information
Smoke-free property
Property amenities
Food and drink
To-go breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
Bar/lounge
Services
24-hour front desk
Luggage storage
Facilities
Built in 2014
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout curtains
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
More
Daily housekeeping
In-room safe
Special features
Dining
Lobby Bar – On-site bar.
Fees & policies
Optional extras
To-go breakfast is offered for an extra charge of approximately EUR 14.9 for adults and EUR 7.9 for children
Early check-in can be arranged for an extra charge of EUR 14.9 (subject to availability)
Late checkout can be arranged for an extra charge of EUR 14.9 (subject to availability)
Parking
Covered self-parking costs EUR 14.90 per day
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector and outdoor lighting on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Novum Hotel Excelsior Dortmund
Novum Hotel Excelsior
Novum Excelsior Dortmund
Hotel Excelsior Hotel
Novum Hotel Excelsior
Hotel Excelsior Dortmund
Hotel Excelsior Hotel Dortmund
Frequently asked questions
Does Hotel Excelsior offer free cancellation for a full refund?
Yes, Hotel Excelsior does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Excelsior?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Excelsior?
Yes. Self-parking costs EUR 14.90 per day. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Excelsior?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge of EUR 14.9 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of EUR 14.9 (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Excelsior?
No, this hotel doesn't have a casino, but Spielbank Hohensyburg (13-min drive) is nearby.
What's the area around Hotel Excelsior like?
Hotel Excelsior is in Innenstadt-West, a short 3-minute walk from Westentor U-Bahn and 4 minutes' walk from Dortmunder U.
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Hotel Excelsior Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.0/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Popular mentions
Room
Lobby
Service staff
Location
Breakfast
Cities
Shower
Building
Elevator
Shopping malls
Reviews
6/10 Okay
22 Apr 2025
It was nice city
Andrew
Andrew, 3-night trip
10/10 Excellent
26 Jun 2024
Great hotel, great location
Daniel
Daniel, 2-night trip
10/10 Excellent
19 Oct 2024
Value for money
Perfect stay - value for money!
Carsten
Carsten, 2-night trip
10/10 Excellent
12 Aug 2024
Perfect spot, location for Dortmund town.
Stuart
Stuart, 2-night trip
10/10 Excellent
8 Jul 2024
Very clean
Friendly staff
Close to town centre
Tony
Tony, 3-night trip
10/10 Excellent
3 Oct 2024
Hotel was excellent and the staff were very friendly and very helpful I have not got anything bad to say about my stay at the hotel
Andrew
Andrew, 2-night trip
10/10 Excellent
1 Aug 2024
Good hotell
Totally worth the cost.
Stefan
Stefan, 2-night trip
8/10 Good
16 Jul 2024
Very grand hotel, if perhaps a little tired in places. Close to the station, so great from transport perspective.
Darren
Darren, 1-night trip
8/10 Good
13 Jul 2024
Generally a nice hotel with good staff. Its location is superb with great restaurants and the town centre so close . Only minor problem was they have irons with no ironing boards .
Leon
Leon, 4-night trip
10/10 Excellent
8 Oct 2024
Price and Service top! I come back by oppurtunity
Julian
Julian, 2-night trip
8/10 Good
2 Oct 2024
Good value for money but a bit dated.
Iain
Iain, 3-night trip
8/10 Good
19 Sept 2024
close to the centre
w.a.f.
w.a.f., 1-night trip
10/10 Excellent
31 Jul 2024
Wonderful last minute find
What an amazing hotel. It is beautiful inside and out. Great customer service. Wonderfully large rooms and spacious bathrooms. Good range of hanging space. Would highly recommend you book at this hotel.
Natalie
Natalie, 1-night trip
6/10 Okay
4 Oct 2024
Grand reception area basic bedrooms,shower too small with plastic curtain, expensive price for basic accommodation
Robert
Robert, 2-night trip
8/10 Good
18 Aug 2024
Good hotel
Good location - close to the city centre and Dortmund Hbf train station.
No A/C in the room - it was very hot in the room.
Verified traveller
1-night trip
8/10 Good
28 Sept 2024
The hotel is large and can accommodate a big group. The room was adequate and comfortable. Occasional noise coming from the street and the smell of pedestrians’ cigarette smoke. The front desk was friendly. Overall, the hotel looks old and feels old but is adequate for a couple of days stay.
CARLO
CARLO, 2-night trip
8/10 Good
24 Jul 2024
Was in a good location and the staff were helpful. Rooms were a bit outdated and the rooms were very hot, along with all 6 pillows in the room being poor. Overall a good experience and decent quality place for the price.
jacob
jacob, 3-night trip
8/10 Good
24 Nov 2024
Because of the renovation was it a little messy but clean. The room we have was like a sellar with a bad vieuw (E119) but it was clean and we only stay in the room for sleeping. 😃.
Michard
Michard, 2-night trip
6/10 Okay
6 Jan 2025
Soap and Shampoo not provided. Tissue was empty when we arrived. We had to go through a flight of stairs with no elevator options. Bringing heavy luggages prove to be difficult
Ralph
Ralph, 2-night trip
4/10 Poor
30 Sept 2024
The room, bar and staff were all wonderful! The only issue i had was that the room was never cleaned so no fresh towels or toilet roll or bin emptied. Had to ask reception 3 times. Other than that it was good.
Adam
Adam, 3-night trip
6/10 Okay
20 Sept 2024
Hotel was fairly clean, but as renovations were going on, there was a lot of materials laying about. Did not state on the website that renovations are going on.
Kalwinder Kaur
Kalwinder Kaur, 5-night trip
2/10 Terrible
16 Jun 2024
The place was under construction, the beds were horrible
blenard
blenard, 2-night trip
2/10 Terrible
29 Sept 2024
The noise coming from the room next door until 6am was my worse experience ever in a hotel. You could hear every movement and conversation due to the thin walls.
Liam
Liam, 1-night trip
8/10 Good
26 Jun 2024
Room was delayed and they moved to other room for night and complimentary breakfast to apologise. So was all fine. Room, location, food and staff were all excellent. Lower score as didn’t tell us about working going on at hotel so early morning and late banging which did disrupt sleep and some of the comfort for the trip.