Nestled in Berkeley Springs, SureStay Plus Hotel by Best Western offers a warm welcome with breakfast, a cozy bar and restaurant. Take advantage of free WiFi, unwind by the seasonal pool or stay productive at the business center. The helpful staff has left a lasting impression on previous guests.
Berkeley Springs State Park - 4 min drive - 4.2 km
Coolfont Spa and Wellness Center - 5 min drive - 4.5 km
Getting around
Hagerstown, MD (HGR-Hagerstown Regional) - 47 min drive
Martinsburg, WV (MRB-Eastern West Virginia Regional) - 50 min drive
Washington Dulles International Airport (IAD) - 95 min drive
Martinsburg Station - 42 min drive
Restaurants
Hillbilly Heaven Bar & Grill - 9 min drive
Canary Grill - 3 min drive
Charlotte’s Cafe - 3 min drive
Mythical Pizza - 4 min walk
Berkeley Springs Brewing Co. - 8 min walk
About this property
SureStay Plus Hotel by Best Western Berkeley Springs
SureStay Plus Hotel by Best Western Berkeley Springs is a great choice for a stay in Berkeley Springs. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Angus & Ale, which serves American cuisine and is open for breakfast, lunch and dinner. Fellow travellers love the helpful staff and breakfast.
At a glance
DONE
Hotel size
57 rooms
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 8:00 PM
Minimum check-in age – 21
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning
Restaurant
Working away
Business centre
Computer station
Conference space
Services
24-hour front desk
Free newspapers in reception
Facilities
Seasonal outdoor pool
Accessibility
Assistive listening devices available
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Cot/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Dining
Angus & Ale – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Children & extra beds
Cots/infant beds are available for USD 5.0 per stay
Rollaway beds are available for USD 10.0 per night
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Berkeley Springs Inn
Best Western Berkeley Springs
Berkeley Springs Best Western
SureStay Plus Hotel by Best Western Berkeley Springs Hotel
Frequently asked questions
Is there a pool at SureStay Plus Hotel by Best Western Berkeley Springs?
Yes, there's a seasonal outdoor pool.
Are pets allowed at SureStay Plus Hotel by Best Western Berkeley Springs?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at SureStay Plus Hotel by Best Western Berkeley Springs?
Yes, there's free self parking.
What are the check-in and check-out times at SureStay Plus Hotel by Best Western Berkeley Springs?
Check-in start time: 3 PM; check-in end time: 8:00 PM. Check-out time is 11 AM.
What is there to do at SureStay Plus Hotel by Best Western Berkeley Springs and nearby?
SureStay Plus Hotel by Best Western Berkeley Springs has a seasonal outdoor pool.
Are there restaurants at or near SureStay Plus Hotel by Best Western Berkeley Springs?
Yes, Angus & Ale offers American cuisine.
What's the area around SureStay Plus Hotel by Best Western Berkeley Springs like?
SureStay Plus Hotel by Best Western Berkeley Springs is a short 12-minute walk from Artists of Merrywoods and 19 minutes' walk from Colonial Springs Spa.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
SureStay Plus Hotel by Best Western Berkeley Springs Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bed
Location
Restaurant
Bathroom
Towns
Elevator
Shower
What guests liked
Breakfast was consistently described as good, great, and incredible with a variety of choices. (48 reviews)
Parking was easy, convenient, and ample, with a nearby restaurant and access to a state park. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
3 Aug 2025
Friendly atmosphere, neat, clean, excellent b reakfast
CAROLYN
CAROLYN, 3-night trip
8/10 Very good
23 Aug 2025
Very nice area. Great breakfast. Good service. Very happy with our stay
Rebecca
Rebecca, 1-night trip
10/10 Exceptional
31 Aug 2025
Great Stay Highly Recommend
The room was clean, beds were comfortable and the breakfast was incredible. The shower took a while to heat up and the water pressure wasn't strong at all.
Raven
Raven, 1-night trip
10/10 Exceptional
29 Jun 2025
Good breakfast 🍳
Really good breakfast. Room was clean and had enough space for family of 4.
Taras
Taras, 1-night trip
10/10 Exceptional
12 Jun 2025
Great hotel. Clean, convenient. Good hot breakfast!
Agata
Agata, 1-night trip
10/10 Exceptional
15 May 2025
The breakfast is excellent! The rooms are clean and comfortable
CHALK
CHALK, 1-night trip
8/10 Very good
18 Aug 2025
Restaurant beside of hotel was fabulous! Bead was great. AC heater unit smelled of mold very badly, when i woke up the next morning my allergies were terrible!
Francis
Francis, 1-night trip
10/10 Exceptional
29 Aug 2025
Fresh Mountain Air
I needed to get away. I go here a lot . They got some new comfy pillows and as soon as I layed down I slept ! Take some ear buds if you are a light sleeper . As with most hotels the walls are kinda thin. The rooms were so clean. I love the cute patio in the front and sitting there reading . The check in was so easy and only took a minute .
Roxanne
Roxanne, 1-night trip
10/10 Exceptional
31 Mar 2025
The hotel was a good value, staff was friendly and professional, the room was clean and comfortable, and the breakfast had a decent variety.
Tracy
Tracy, 1-night trip
8/10 Very good
16 Jul 2025
A little hard to find. Strange that this new multilevel structure did not have an elevator. Service was adequate and great value for the price. Would consider staying there again when in the area.
Frank
Frank, 1-night trip
10/10 Exceptional
17 Feb 2025
Always a great stay from staff to facilities.
Karen
Karen, 1-night trip
10/10 Exceptional
11 Feb 2025
We had a good stay, no complaints.
Mike
Mike, 2-night trip
10/10 Exceptional
29 May 2025
Very Great
Jose
Jose, 1-night trip
10/10 Exceptional
15 May 2025
Clean and quiet
kurt
kurt, 1-night trip
10/10 Exceptional
17 Apr 2025
Very nice facility and very pleasant employees. Rooms are a little, very little dated BUT very clean.
Matt
Matt, 2-night trip
8/10 Very good
29 May 2025
Hotel was very clean. Check in person not very pleasant. Check out person very nice.. Walls are a little thin but otherwise a very nice hotel.
Jean
Jean, 1-night trip
10/10 Exceptional
29 Nov 2024
Property was clean, staff very friendly. Would stay here again. Was perfect overnight stop.
Qiana
Qiana, 1-night trip
10/10 Exceptional
28 Nov 2024
This hotel is exceptionally clean. Always enjoy staying here.
Diana
Diana, 1-night trip
10/10 Exceptional
20 Feb 2025
Super friendly, quiet and safe
Hunter
Hunter, 6-night trip
10/10 Exceptional
18 Jun 2025
Nice, quiet and good location to get around the ar
It is in a very nice, quiet location. The rooms were neat and clean. Front staff was nice. The only problem we had is there is no elevator, we were assigned to second floor and one person in our party had a difficult time with the stairs. Next time we will just make sure to request first floor rooms.
Rosalee
Rosalee, 1-night trip
8/10 Very good
15 Feb 2025
Cool place
Kenneth
Kenneth, 1-night trip
10/10 Exceptional
21 Apr 2025
I was surprised that this hotel featured a free, full breakfast (not just a continental one.) They had biscuits, sausage, eggs, waffles, etc. This was super nice and my eleven year old daughter loved all the food.
Robert
Robert, 2-night trip
6/10 Good
15 Jun 2025
Hotel facilities are overall good. A little dated. Sound insulation between rooms in need of upgrading. Tub did not have stopper.
The staff was very friendly and helpful. Breakfast was also tasty.