Wasn't impressed from the time we checked in. The lady that checked us in sent us to a room that was already occupied. Once we went back down and got the correct room figured out all was good until we went to shower this morning. There was no shower curtain. Messaged the front desk and it took about an hour for them to bring one up to us
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年3月21日
Howard
Howard (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月21日
Natelamy
Natelamy (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月17日
Veronica
Veronica (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月16日
Good stay for downtown events
Great hotel with lots of added bonuses like the breakfast buffet. We were on the 12th floor and wifi didn’t work.
Emily
Emily (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月11日
Nicole
Nicole (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年3月11日
Call front desk first night and asked for an extra pillow which they said will be sent right up. No show.
Called next afternoon asking again for extra pillow, the reply was the same, it'll be sent right up. No pillow.
Day 2 I heard cleaning staff knocking repeatedly and calling into door of our second room. I heard it and told the maid to go ahead with the room as my son and family were not in there. Only the garbage as emptied. No towels or bed service. She then knocked on my door and I told her go ahead and freshen the room but leave the beds. She emptied the garbage and was leaving and I caught her and had to ask her to restock the towels which she did. She then left our garbage in the hall by our door for more than 3 hours. It was eventually picked up.
Kevin
Kevin (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月10日
Jordan
Jordan (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月8日
Nice, but probably not worth the cost.
The hotel was nice. There wasn't any free parking. The nearest parking garage was $50 for one night.
My biggest problem was the bedding in our room. There were large stains on the blanket and sheets, and there several tears. The breakfast was good not great, although they did offer some made-to-order items. My room also did not have any coffee for the coffee maker, though it had several different teas.
Sean
Sean (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月7日
Amanda
Amanda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月4日
Family vacation
Great location, awesome welcome reception, breakfast was amazing too! Wish there was a hot tub but that’s just first world problems
Nicolaus
Nicolaus (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月4日
Benjamin
Benjamin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月4日
Great stay!
We had a great stay here! Not the safest part of downtown for sure, but we felt good about the hotel and enjoyed our stay!
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年3月3日
Cindy
Cindy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月2日
Michael
Michael (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月24日
Brad
Brad (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月24日
We found a hair on a pillow and a wrapper in the fold up bed
Kirstin
Kirstin (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月23日
Valued
Valued (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月22日
Favorite stay in the cities
Great hospitality, good perks for being an Honors member
Bea
Bea (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月22日
Kristi
Kristi (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月17日
Valued
Valued (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月17日
Benjamin
Benjamin (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月16日
Parking
As others have mentioned, the valet is pricey, but super convenient. The entrance is on 6th, on the left side of a one-way. It comes up quick. There is an additional lot just past Murrays on the left, which is cheaper, but in the winter the valet would be my preferred option.
The location is great for many events and so is the breakfast.