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Matum Hotel & Casino

3.5 star property
Santiago de los Caballeros hotel with casino and outdoor pool

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Matum Hotel & Casino

Outdoor pool
Outdoor pool
Breakfast, lunch, dinner served; international cuisine
Interior
Casino

Reviews

6.6 out of 10

Good

Popular amenities

  • Casino
  • Airport transfer
  • Bar
  • 24/7 front desk
  • Pool
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Casino
  • Restaurants and bar/lounge
  • Outdoor pool
  • Nightclub
  • Fitness centre
  • Children's pool
  • Room service
  • Business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is HK$323
HK$413 total
includes taxes & fees
13 Jan - 14 January 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Executive Room

Highlights

Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Digital channels
In-room massage
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Minibar, in-room safe, blackout curtains, iron/ironing board

Presidential Suite

Highlights

Air conditioning
TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Minibar
Digital channels
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Single Bed

Deluxe Double Room, Smoking, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Suite

Highlights

Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Digital channels
In-room massage
  • City view
  • Sleeps 3
  • 2 Double Beds

Similar properties

Front of property – evening/night

Platino Hotel & Casino

Free breakfast
Airport transfer
Free parking
Free WiFi
8.4 out of 10, Very good, (1002)
The price is HK$537
HK$688 total
includes taxes & fees
29 Dec - 30 Dec
Platino Hotel & Casino
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About the area

Map
Av. Las Carreras 1, Santiago de los Caballeros, Santiago

What's nearby

  • Monument to the Heroes of the Restoration - 7 min walk
  • Galería la 37 por las Tablas - 3 min drive
  • Catedral de Santiago - 3 min drive
  • Hermanos Patino Bridge - 4 min drive
  • Estadio Cibao - 4 min drive

Getting around

  • Santiago (STI-Cibao Intl.) - 18 min drive
  • Puerto Plata (POP-Gregorio Luperon Intl.) - 108 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Supermarcado Bravo Cafe - ‬10 min walk
  • ‪El Tablón Latino - ‬6 min walk
  • ‪Amigos 24 Horas - ‬12 min walk
  • ‪El Parrillon Monumental - ‬11 min walk
  • ‪Wendy’s - ‬12 min walk

About this property

Matum Hotel & Casino

Matum Hotel & Casino features a casino and a nightclub. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a fitness centre, a children's pool and a snack bar/deli. Fellow travellers say great things about the helpful staff.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 41 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 10:00 PM
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

Travelling with children

  • Children's pool

Working away

  • Business centre
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Casino
  • Nightclub
  • Banquet hall

Accessibility

  • Wheelchair-accessible

Room amenities

Be entertained

  • Television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Chef

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Dining

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20 per room (return)
  • Safes in guest rooms can be used for an extra charge

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.

Also known as

Matum Hotel Casino Santiago
Matum Hotel Casino
Matum Casino Santiago
Matum Casino
Matum Hotel Santiago
Matum Hotel And Casino
Matum Hotel Casino Santiago de los Caballeros
Matum Casino Santiago de los Caballeros
Matum Hotel & Casino Hotel
Matum Hotel & Casino Santiago de los Caballeros
Matum Hotel & Casino Hotel Santiago de los Caballeros

Frequently asked questions

Does Matum Hotel & Casino offer free cancellation for a full refund?
Yes, Matum Hotel & Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Matum Hotel & Casino?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Matum Hotel & Casino?
Sorry, pets aren't allowed.
Is parking offered on site at Matum Hotel & Casino?
Sorry, there's no on-site parking at Matum Hotel & Casino.
Is an airport shuttle service offered by Matum Hotel & Casino?
Yes, an airport shuttle is available. The charge is USD 20 per room return.
What are the check-in and check-out times at Matum Hotel & Casino?
Check-in start time: 3 PM; check-in end time: 10:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Matum Hotel & Casino?
Yes, there's a casino.
What is there to do at Matum Hotel & Casino and nearby?
Matum Hotel & Casino has a casino, a nightclub and an outdoor pool, as well as a fitness centre and a garden.
Are there restaurants at or near Matum Hotel & Casino?
Yes, there's an on-site restaurant that offers international cuisine.
What's the area around Matum Hotel & Casino like?
Matum Hotel & Casino is a short 7-minute walk from Monument to the Heroes of the Restoration and 20 minutes' walk from Bella Terra Mall.

Matum Hotel & Casino Reviews

Reviews

6.6

Good

7.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Cesar j, 1-night trip
Verified Hotels.com guest review

2/10 Poor

1-night business trip
Verified Hotels.com guest review

6/10 Good

Do not recommend!
Not a good experience. The hotel is in major need a renovation… It could be a lot better if they just upgraded the lighting. At check in they only charge me for one of my two nights reservations and told me if I did like it. I did not have to say another day that should have been a major warning to me. They got them 3 stars instead of 1 star. There’s no casino and the nightclub will keep you up all night if you’re on that side of the hotel.
Demetrius, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Juan, 2-night trip
Verified Hotels.com guest review

4/10 Fair

You can’t sleep because of the club in the property, music is too loud
Andres, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Es antiguo pero majestuosa
Altagracia, 1-night romance trip
Verified Travelocity guest review

10/10 Exceptional

Efren, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very quiet and safe
Jose, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel is in a very good location, the hotel staff is very helpful. I didn't like that the place is very old and that several areas have to be restructured.
Yerfani, 1-night family trip
Verified Expedia guest review

2/10 Poor

It’s really old and bad I hope they finish the renovations all around the property and that this hotel can come back to life
Antonio, 1-night trip
Verified Expedia guest review

4/10 Fair

Food wasn't good
Juan, 1-night family trip
Verified Expedia guest review

6/10 Good

The tv wasn’t working and the elevator was broken, to much noise around the hotel… room 214
Jaime, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

A historical place with a long history of opulence. One is able to absorb such a history while there. Great pool!!!
Rafael, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

Shaunna, 1-night trip
Verified Travelocity guest review

10/10 Exceptional

Good hotel thank you
martin, 4-night family trip
Verified Expedia guest review

2/10 Poor

The picture has to be old and it’s false advertisement the hotel is scarey looking it looks like they are renovating it it felt like we were the only guest there I checked the same day and found and nicer and better hotel
Ana, 5-night romance trip
Verified Expedia guest review

2/10 Poor

Under construction, not very appealing,staff was great but location doesn’t feel safe, the only thing I enjoyed was the breakfast
Yimerre, 3-night romance trip
Verified Expedia guest review

2/10 Poor

SION, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

hilda, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Love the people and the room different options for food
Stephanie, 1-night trip
Verified Expedia guest review

4/10 Fair

My expectations was higher for that price.
FRANTZ, 2-night trip
Verified Expedia guest review

4/10 Fair

The beds are super hard and the rooms aren’t soundproofed. The halls echo all the noise from in and ourside the hotel. There’s also a club next door and people pour out into the streets to continue the party at all hours of the night. Great spot if you’re looking to party in the area and don’t care about sleeping. Otherwise not worth it. The staff was nice.
Jose, 1-night family trip
Verified Expedia guest review

2/10 Poor

Segundo, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Muy bueno
Siempre que viajo a Santiago el hijo de ese hotel porque es cerca de todo muy cómodo y de fácil acceso
Gina, 1-night trip
Verified Hotels.com guest review