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Ona Garden Lago

3.0 star property
Aparthotel with restaurant, near Alcúdia Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ona Garden Lago

Seasonal outdoor pool, pool umbrellas, pool loungers
Full-sized fridge, microwave, oven, stovetop
Outdoor dining
Front of property
Seasonal outdoor pool, pool umbrellas, pool loungers

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Laundry facilities
  • Lounge area
  • Pool

Main amenities (12)

  • 81 apartments
  • Near the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • WiFi in the lobby
  • Fitness centre
  • Sauna
  • Seasonal outdoor pool
  • Children's pool
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Cots/infant beds (surcharge)
  • Children's pool
  • Kitchen
  • Living room
  • Television
  • Garden

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Apartment, 3 Bedrooms (4p)

In-room safe, desk, iron/ironing board, cots/infant beds

Apartment, 3 Bedrooms (4p)

Highlights

Furnished balcony or patio
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Flat-screen TV
3 bedrooms
  • 93 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 8 Single Beds

View all photos for Penthouse, 2 Bedrooms (2p)

In-room safe, desk, iron/ironing board, cots/infant beds

Penthouse, 2 Bedrooms (2p)

Highlights

Furnished balcony or patio
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Flat-screen TV
2 bedrooms
  • 90 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (2p)

In-room safe, desk, iron/ironing board, cots/infant beds

Apartment, 2 Bedrooms (2p)

Highlights

Furnished balcony or patio
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dining table
Flat-screen TV
2 bedrooms
  • 71 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed and 2 Single Beds

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About the area

Map
C/ Amsterdam No 3, Urb. Lago Menor, Alcúdia, Mallorca, 7400

What's nearby

  • Hidropark - 9 min walk - 0.8 km
  • Alcúdia Beach - 17 min walk - 1.4 km
  • Alcúdia Port - 4 min drive - 2.6 km
  • Playa de Muro - 10 min drive - 3.6 km
  • Alcanada Golf Club - 10 min drive - 6.6 km

Getting around

  • Palma de Mallorca (PMI) - 45 min drive
  • Sa Pobla Station - 13 min drive
  • Lloseta Station - 22 min drive
  • Inca Station - 22 min drive

Restaurants

  • ‪Bellevue - ‬14 min walk
  • ‪Banana Club - ‬15 min walk
  • ‪S'àmfora - ‬16 min walk
  • ‪El Loro Verde - ‬13 min walk
  • ‪Playero - ‬4 min drive

About this property

Ona Garden Lago

Ona Garden Lago puts you within a 15-minute drive of Playa de Muro and Alcúdia Beach. You can splash around at the seasonal outdoor pool, grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A fitness centre and a sauna are offered, and in-room conveniences include fridges and microwaves.

Languages

Catalan, English, French, German, Spanish

At a glance

Arriving/Leaving

  • Check-in start time: 5:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Early check-in subject to availability
  • Check-out time is 9:00 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
  • For more details, please contact the property using the information on the booking confirmation
  • A printed booking confirmation must be presented at check-in.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Seasonal outdoor pool
  • Umbrellas
  • Sunloungers
  • Sauna

Internet

  • WiFi available (EUR 5.95 per day)

Parking and transport

  • Free self-parking on site

Family friendly

  • Cots (infant beds): EUR 7.0 per day
  • Children's pool

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Continental breakfast available for a fee daily 9 AM–11 AM: EUR 12 per person
  • 1 restaurant
  • 1 bar
  • Dining table
  • Coffee/tea in a common area

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels provided
  • Shampoo

Living spaces

  • Living room
  • Library

Entertainment

  • Flat-screen TV with satellite service
  • Pool or billiards table
  • DVD player

Outdoor areas

  • Furnished balcony/patio
  • Terrace
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Computer station
  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (with limits)
  • Designated smoking areas

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • 24-hour front desk

Things to do

  • Fitness centre
  • Waterskiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 81 rooms
  • 6 floors

Fees & policies

Refundable deposits

  • Deposit: EUR 150 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night, up to 9 nights and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • WiFi is available in guest rooms for EUR 5.95 per day (rates may vary)
  • WiFi is available in public areas for EUR 5.95 per day (rates may vary)
  • Continental breakfast is offered for an extra charge of approximately EUR 12 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 13 October to 15 April:
  • Swimming pool

Children & extra beds

  • Cots/infant beds are available for EUR 7.0 per day

Pool, spa, & gym (if applicable)

  • Facility access costs EUR 10 per accommodation, per day. Facilities include fitness facilities and a sauna.

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The maximum number of cots/cribs in a room is 1.
Please note that there are additional fees associated with the use of this property's leisure center and resort facilities.

Also known as

Garden Lago Diamond Resorts Apartment Alcudia
Garden Lago Diamond Resorts Apartment
Garden Lago Diamond Resorts Alcudia
Garden Lago Diamond Resorts
Garden Lago Apartment Alcudia
Garden Lago Apartment
Garden Lago Alcudia
Garden Lago Hotel Port d`Alcudia
Ona Garden Lago Alcúdia
Garden Lago by Diamond Resorts
Ona Garden Lago Apartment Alcudia
Ona Garden Lago Apartment
Ona Garden Lago Alcudia
Garden Lago
Ona Garden Lago Aparthotel
Ona Garden Lago Aparthotel Alcúdia
Ona Garden Lago Alcúdia
Ona Garden Lago Aparthotel
Ona Garden Lago Aparthotel Alcúdia

Frequently asked questions

Does Ona Garden Lago offer free cancellation for a full refund?
Yes, Ona Garden Lago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ona Garden Lago?
Yes, there's a seasonal outdoor pool and a children's pool.
Are pets allowed at Ona Garden Lago?
Sorry, pets aren't allowed.
Is parking offered on site at Ona Garden Lago?
Yes, there's free self parking.
What are the check-in and check-out times at Ona Garden Lago?
Check-in start time: 5:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 9:00 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Ona Garden Lago and nearby?
Have fun during the warmer months with activities nearby such as waterskiing. Enjoy amenities such as a seasonal outdoor pool, a sauna and a fitness centre. Ona Garden Lago also has a garden.
Are there restaurants at or near Ona Garden Lago?
Yes, there's an on-site restaurant.
Does Ona Garden Lago have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, cookware and a fridge.
Does Ona Garden Lago have any outdoor private spaces?
Yes, each apartment features a furnished balcony or patio.
What's the area around Ona Garden Lago like?
Ona Garden Lago is a short 17-minute walk from Alcúdia Beach and 9 minutes' walk from Hidropark.

Ona Garden Lago Reviews

Reviews

8.6

Excellent

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Fair

The hotel experience was disappointing. The receptionist had an unwelcoming attitude and she was extremely slow, which was off-putting. The hotel's surrounding areas had a sewer-like odor, and the rooms smelled very unpleasant at night. Although our room was cleaned on the second day, the shampoo and hand soap bottles were not refilled, which is problematic if you stay longer than two days. Additionally, guests are required to take out their own trash, a policy I haven't encountered at other hotels. The breakfast was subpar, with limited options and bland taste. While the unit was spacious with three bedrooms, the stairs made it less convenient. Overall, my stay was below average, and I do not plan to return.
Arnau Sola, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Everyone on reception were very friendly and helpful,Hotel room was clean had everything you would need for self-catering,Bottle of water was put in the room which was great as we arrived early hrs of the morning.
jayne, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff were very helpful and accommodating. The apartments have everything you need.
Maria, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

Marek, 6-night trip
Verified Expedia guest review

2/10 Poor

Thieving cleaner
Everything was going fine to start with until the cleaner decided she would steal my wife’s iphone. We realised it was missing and only due to quick thinking and the find my iPhone app that we were able to start chasing her halfway through Alcudia in the car and scared her enough that once she knew we were chasing her, she ended up returning it to the hotel reception to try and cover up the theft. We spoke to management but to be totally honest he couldn’t care less and kept making excuses for her, then said she would be layed off, but she was still working at the hotel on the day we checked out. Such a shame and I’d never be returning to this hotel.
Kris, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Neil, 8-night family trip
Verified Hotels.com guest review

8/10 Very good

The staff were friendly & helpful. The rooms had everything you needed, as you would have at home. The beds were very comfy & linen was
Stephen, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Not bad off season
Older property not in a particularly nice area. The apartment was spacious. Had 2 bedrooms and ac in all rooms. The kitchen was functional w/ a large oven and fridge. Lovely balcony. We really lucked out because the hotel was preparing to shut down for the winter and we got a fantastic rate. The beach was a 10 minute drive. A supermarket is within walking distance.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Overall Good Accommodation
This property has everything you could want. Having a washing machine was a big plus with having a small child. It’s the first accommodation I’ve stayed at that had a full oven, stove and dishwasher! The only thing it missed was a toaster. Would also benefit from more regular cleaning as we arrived on the Saturday and the cleaner didn’t come until the Thursday. We didn’t mind cleaning ourselves and taking our rubbish to the bins as we were on the ground floor but might be a hassle for someone on a higher floor.
Laura, 15-night family trip
Verified Hotels.com guest review

10/10 Exceptional

As always our time at the Garden Lago was perfect. All of the hotel staff were exceptional as usual and couldn't do enough for us. Our thanks especially go to Pau, Alvaro and Sergio who made our time there the best it could be. We are every grateful
Ian, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

The room square feet was the largest I have came across so roomy we had 3 toilets and 2 balcony’s . Well equipped with everything
7-night family trip
Verified Expedia guest review

10/10 Exceptional

Pleasant stay
The apartments are big, and have everything you could possibly need! The terrace was our favourite place to be in the evenings and mornings. The hotel also has a great location for further exploration of that part of the island. Would love to come back one day.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect 2 bed apartment. Lovely staff, friendly and helpful. Pool area lovely. We look forward to returning
6-night family trip
Verified Expedia guest review

10/10 Exceptional

7-night trip
Verified Ebookers guest review

10/10 Exceptional

We love the location as its a beautiful part of the island and the lake makes for a fantastic outlook from the balcony
15-night family trip
Verified Expedia guest review

8/10 Very good

on the outskirts of town but still only 10 min walk to centre
7-night romance trip
Verified Expedia guest review

8/10 Very good

In fact it is an okay “ appartment” hotel with good price per value. Appertment was big enough for a family with two teenagers. Well equiped kitchen , washing machine, etc. Breakfast (we ordered) was good and the person who served us was friendly. What was not really good: distance from the beatch is far to walk there (3-4 km) This is among the last buildings. Sorrounding is not nice, but not annoying. All in all we enjoyed the stay we went to the beach by car.
8-night family trip
Verified Expedia guest review

10/10 Exceptional

It was a lovely apartment hotel with a great pool and a Restuarant. It overlooked the pool, the hills and was next to a man made lake with a wake-board business. It had good wifi and air conditioning. I booked an apartment for 4 people. It had 2 bedrooms bathroom and a large sitting dining area with an alcove kitchen and a balcony. The weather was beautiful with a breez. The beach was a 20min walk away.
7-night family trip
Verified Expedia guest review

8/10 Very good

Really family friendly, quiet, staff very helpful, accommodation spacious, pool area lovely. Would definitely recommend for those wanting a quieter and relaxing break. Lovely setting overlooking a lake, hotel restaurant was good. Only about 15-20 minutes walk to the beach and more lively areas of Alcúdia.
7-night family trip
Verified Expedia guest review

10/10 Exceptional

10-night trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

10/10 Exceptional

Very friendly and helpful staff. No negatives as everything from start to finish was excellent
7-night family trip
Verified Expedia guest review

8/10 Very good

Fantastic spacious apartments. Excellent WiFi and air con. Great pool and generally good service. Cons: night check in guy could have been more helpful to say the least.
7-night family trip
Verified Expedia guest review

8/10 Very good

Overall good value and would return. Friendly staff, spacious accommodation, pool area good, supermarket very nearby and beach in 20 mins walking distance. Lake by the hotel was nice for a stroll and watching the wakeboarding.
7-night family trip
Verified Expedia guest review

10/10 Exceptional

Our stay in Alcudia
The staff were very helpful. The apartment was spacious and comfortable. We would definitely stay again.
Cara, 1-night family trip
Verified Hotels.com guest review