Cancun, Quintana Roo (CUN-Cancun Intl.) - 98 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Antojitos la Chiapaneca - 3 min walk
Burrito Amor - 4 min walk
Encanto Cantina - 5 min walk
Charlie's - 4 min walk
Crazy Fish Tacos - 4 min walk
About this property
Secret Garden Tulum
At Secret Garden Tulum, you'll be within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. Free perks include WiFi, self-parking and continental breakfast daily between 8:30 AM and 10:30 AM. Also, Tulum Beach and Gran Cenote are within a short drive.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
8 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 9 PM
Express check-in/out available
Minimum check-in age – 15
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Children
Children (15 years old and younger) are not allowed
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free off-site parking nearby
Street parking available
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Area shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Free continental breakfast each morning 8:30 AM–10:30 AM
Coffee/tea in a common area
Water dispenser
Services
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Accessibility
Braille/raised signage
Room amenities
Home comfort
Ceiling fan
Coffee/tea maker
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Cleaning supplies
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 120 per person (one-way)
Local area shuttle service is offered for an extra charge
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Also known as
Secret Garden Tulum Hotel
Secret Garden Hotel
Secret Garden Tulum
Secret Garden Tulum Hotel
Secret Garden Tulum Tulum
Secret Garden Tulum Hotel Tulum
Frequently asked questions
Does Secret Garden Tulum offer free cancellation for a full refund?
Yes, Secret Garden Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Secret Garden Tulum?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Secret Garden Tulum?
Yes, there's free self parking.
Is an airport shuttle service offered by Secret Garden Tulum?
Yes, an airport shuttle is available. The charge is USD 120 per person one-way.
What are the check-in and check-out times at Secret Garden Tulum?
Check-in start time: 2:00 PM; check-in end time: 9 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Secret Garden Tulum and nearby?
Secret Garden Tulum has a garden.
What's the area around Secret Garden Tulum like?
Secret Garden Tulum is in Tulum City Center, a short 7-minute walk from Dos Aguas Park.
Secret Garden Tulum Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
9.6/10
Amenities
8.6/10
Property conditions & facilities
Reviews
8/10 Very good
11 July 2020
Great hotel!
Great spot, perfect for the price the only thing that was a bother we’re the birds every morning 6am to wake you up
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
21 January 2020
Hidden gem!
We decided we wanted to stay one more night in Tulum so we booked Secret Garden and were not disappointed! It's peaceful, unique and very charming. The owner/manager is really kind and helpful and you can tell he takes a lot of pride in the hotel with many thoughtful touches - my favourite was the fairy lights on the swing in front of each room! While it is a very tasteful and lovely hotel, just bear in mind that it's not luxury - so expect a few mosquitos, small bathroom and a curtain to the bathroom rather than a door (attention new couples!). Also, for those driving there is parking on the street. Overall we were super happy with the hotel, and the price point can't be beat. I will definitely be staying on a return trip to Tulum!
Courtney
Courtney, 1-night business trip
Verified Hotels.com guest review
6/10 Good
18 January 2020
Verified traveller
4-night trip
Verified Expedia guest review
10/10 Exceptional
18 January 2020
we got the appartment!! that was very nice. th staff was friendly too
Verified traveller
7-night romance trip
Verified Expedia guest review
8/10 Very good
8 January 2020
PROS:
For those looking for a boutique eco-lodge in downtown Tulum this is perfect. It's very close to the ADO bus station and restaurants but on one of the side streets so very peaceful at night. It has simple basic amenities like toiletries, towels, cups, dishes but no frills or extras.
The staff are very nice and speak English well. They only have a few rooms so you will get plenty of attention.
CONS:
It should be noted though that some of the rooms have no A/C so if you are sensitive to heat this may not be for you. There are fans.
The room I stayed in had no door to the bathroom, only a small curtain so there is not much privacy.
The room has a thatch roof so you may hear animals or birds scurrying at night which took a little getting used to!
Verified traveller
1-night trip
Verified Expedia guest review
6/10 Good
25 December 2019
secret garden
The sheets were pretty stained which made everything feel dirty. My towels were not replaced. A lot of mosquitos. Friendly staff.
Anita
Anita, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 November 2019
A nice and clean hideaway in the town of Tulum for a good price. The center garden area with couches was very nice. The owners where very professional and nice. They spoke English which was helpful.
Monica
Monica, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
15 June 2019
Verified traveller
4-night trip
Verified Expedia guest review
8/10 Very good
10 May 2019
The bungalows are a nice large space for two people. They are sparsely furnished, but we spent most of our time away from the hotel exploring ruins and Cenotes. They do not have TVs or air conditioning so if you are lounge-in-the-room kind of traveler you may want a different place. Extremely friendly staff with great local food recommendations.
Possibly the biggest deal breaker is that the bathroom door is only a curtain. If that is something you can overlook then I highly recommend this place as a lovely place to come home to after days of adventuring out.
Verified traveller
3-night trip
Verified Expedia guest review
8/10 Very good
17 April 2019
Great little place with a beautiful garden area.
Staff was very friendly and helpful. Night time security made it feel safe. It’s just a block from a great coffee shop and a local taco joint. My only complaint is that the pillows were very thick and very hard. I actually slept without a pillow most nights. But I would stay here during our next trip to Tulum.
Verified traveller
4-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
25 March 2019
Stephanie
Stephanie, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
17 February 2019
Verified traveller
1-night trip
Verified Orbitz guest review
10/10 Exceptional
15 February 2019
Verified traveller
1-night trip
Verified Orbitz guest review
10/10 Exceptional
15 February 2019
Verified traveller
1-night trip
Verified Orbitz guest review
10/10 Exceptional
21 January 2019
What a dream!! This place is so magical, you’ll feel like you’re walking into an oasis. We loved hanging out in the garden every night. The rooms have all of the necessities, but you’ll really stay here for the garden :) also, we got great recommendations from Jerry! He was so kind and recommended the best things!! (Ask him where to go!) this is a great little spot in a good location of town!
Verified traveller
3-night romance trip
Verified Expedia guest review
10/10 Exceptional
16 January 2019
MY STAY AT THE HOTEL WAS EXCELLENT.
I WOULD LOVE TO COME AGAIN...
Verified traveller
6-night trip with friends
Verified Expedia guest review
10/10 Exceptional
11 January 2019
Lovely Place to Stay in Town
If you're going to Tulum and staying in town, I would strongly recommend looking into this charming, tucked-away, centrally-located inn. The room was peaceful and clean, the owners and staff were helpful giving directions and information, and the garden is truly majestic.
Verified traveller
6-night romance trip
Verified Hotels.com guest review
2/10 Poor
24 December 2018
Horrible experience !!
Arrived 1 am in the morning after a long flight from Europe. The first thing that jumped out of the bed was a cacroach when I lifted the towel. Went straight to the doorman and checked out. Horrible experience.
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 December 2018
Beautiful garden and sounds of birds. Limited parking and only on the street
CAM
CAM, 1-night trip
Verified Expedia guest review
8/10 Very good
20 August 2018
Rustic charm, friendly staff, central location
Secret Garden is just 2 blocks from the main road, so it is centrally located especially if you are on foot. The staff are friendly and helpful, even providing a brief orientation of the area, what to see and do and recommendations on where to eat and calling me by my name. The room itself is rustic, but clean. It can be a little noisy in the first room (traffic and music from neighbors), but perhaps not so bad farther into the property. The mattress was firmer than I prefer and had a little bit of a dip. No A/C but opening the window shutters just so and running the 3 fans made the heat and humidity bearable. There is a guard on duty at night. The central courtyard is a great place to sit and read and enjoy the sounds of the birds.
nicole
nicole, 3-night trip
Verified Hotels.com guest review
8/10 Very good
25 May 2018
Verified traveller
3-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
9 March 2018
Great vibes
Our room was exceptionally clean and cozy! We loved the garden, it was so beautiful and relaxing! Jorge was also such a big help in showing us what’s around town and how to get around. Awesome hidden little spot, we can’t wait to go back!
Melanie
Melanie, 2-night trip
Verified Expedia guest review
8/10 Very good
10 February 2018
Marco
Marco, 4-night romance trip
Verified Hotels.com guest review
8/10 Very good
24 January 2018
A Pleasant Stay
Secret Garden is well-run business with lovely staff, but don’t expect much more than a private room in a quality youth hostel. The garden is lush and the Secret Garden is at the end of a no through road. It’s relatively quiet and there was free parking outside the front gate for our hire car, but the properties immediately surrounding the establishment make it not somewhere you will want to hang around in. A walk to the main strip of restaurants and bars will take around 15 minutes, but there is a bunch of others along the way. Overall we had a pleasant stay, but next time we will stay at the beach or closer to main action in Tulum.
Matthew
Matthew, 3-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
11 January 2018
Tranquility in the heart of local Tulum
After you stay here, you will never decide to stay in a larger hotel again. Everything about this place is magical. The staff are exceptional in attending to your needs, the overgrown vines wrapped around trees are home to pretty local birds, and if you lay down on their hammock and close your eyes you will lose yourself in pure bliss.
If you want a peaceful stay in a beautiful local hotel, this is it!!