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Alpenhotel Fernau

4.0 star property
Family-friendly hotel with spa, near Elfer Gondola

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alpenhotel Fernau

Exterior
Turkish bath/hammam
Lobby
Minibar, in-room safe, free WiFi, bed sheets
Property grounds

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Gym
  • Ski facilities
  • Spa
  • Pool
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free area shuttle
  • Ski storage
  • Ski passes
  • 24-hour fitness centre
  • Outdoor tennis court
  • Sauna
  • Steam room
For families
  • Children stay free
  • Playground on-site
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is HK$1,420
HK$1,640 total
includes taxes & fees
7 Jan - 8 January 2025

Room options

View all photos for Superior Double Room, Balcony

Minibar, in-room safe, free WiFi, bed sheets

Superior Double Room, Balcony

Highlights

Balcony
Separate sitting area
Heating
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hairdryer
Bathrobes
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Single Room (Kat. B)

Minibar, in-room safe, free WiFi, bed sheets

Standard Single Room (Kat. B)

Highlights

Balcony
Heating
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Free bottled water
Minibar
  • 18 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Double Room (Kat. A)

Minibar, in-room safe, free WiFi, bed sheets

Comfort Double Room (Kat. A)

Highlights

Balcony
Heating
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Free bottled water
Minibar
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Balcony (Kat. B)

Minibar, in-room safe, free WiFi, bed sheets

Standard Double Room, Balcony (Kat. B)

Highlights

Balcony
Heating
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Free bottled water
Minibar
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Scheibe 66, Neustift Im Stubaital, Tirol, 6167

What's nearby

  • St. George Church - 9 min walk - 0.8 km
  • Elfer Gondola - 15 min walk - 1.3 km
  • Ski Lift Neustift - 16 min walk - 1.3 km
  • Schlick 2000 Ski Resort - 15 min drive - 9.8 km
  • Stubai Glacier Cable Car - 21 min drive - 18.1 km

Getting around

  • Innsbruck (INN-Kranebitten) - 24 min drive
  • Unterberg-Stefansbrücke Station - 22 min drive
  • Völs Station - 25 min drive
  • Hall in Tirol Station - 26 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪HERR KLAUS - Das Restaurant - ‬10 min walk
  • ‪Panorama Restaurant Elfer - ‬29 min drive
  • ‪Pizzeria Salute - ‬5 min drive
  • ‪Bottega No. 13 - ‬10 min walk
  • ‪Tyrol Cafe-Restaurant - ‬7 min walk

About this property

Alpenhotel Fernau

When visiting Neustift Im Stubaital, Alpenhotel Fernau is a great choice to consider. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights include an outdoor pool, a bar/lounge and a 24-hour fitness centre.

Languages

English, German, Hungarian, Italian, Romanian, Slovak

At a glance

Hotel size

  • 41 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 7:30 AM; check-in end time: 9:00 PM
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:30 AM - 9:30 PM
  • Front desk staffed during limited hours
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle from 8:00 AM to 8:00 PM*

Off-site

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills

Travelling with children

  • Children stay for free (see details)
  • Free local shuttle
  • Playground
  • Trampoline
  • Children's menu

What to do

  • Ski passes
  • Tennis
  • Mountain biking
  • Hiking/biking trails nearby
  • Cross-country skiing nearby
  • Snowboarding nearby

Working away

  • Meeting room
  • Conference space

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers
  • Ski storage

Facilities

  • Built in 1979
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in reception
  • 24-hour fitness centre
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Banquet hall
  • Traditional architecture

Accessibility

  • Lift
  • Accessible airport shuttle
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating
  • Minibar
  • Dressing gowns

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.

Dining

On-site venue – This restaurant serves breakfast and dinner. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.80 per person, per night. This tax does not apply to children under 15 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 18 per person
  • Airport shuttle service is offered for an extra charge of EUR 55 per vehicle (one-way. Maximum occupancy 1)

Renovations and closures

The property is closed between 26 September and 8 October.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 17 per pet, per day

Policies

This property accepts credit cards and cash.

Also known as

Alpenhotel Fernau Hotel Neustift Im Stubaital
Alpenhotel Fernau Hotel
Alpenhotel Fernau Neustift Im Stubaital
Alpenhotel Fernau
Alpenhotel Fernau Hotel
Alpenhotel Fernau Neustift Im Stubaital
Alpenhotel Fernau Hotel Neustift Im Stubaital

Frequently asked questions

Is Alpenhotel Fernau currently open?
The property is closed between 26 September and 8 October.
Does Alpenhotel Fernau offer free cancellation for a full refund?
Yes, Alpenhotel Fernau does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Alpenhotel Fernau?
Yes, there's an outdoor pool.
Are pets allowed at Alpenhotel Fernau?
Yes, pets are welcome. There's a charge of EUR 17 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Alpenhotel Fernau?
Yes, there's free self parking.
Is an airport shuttle service offered by Alpenhotel Fernau?
Yes, an airport shuttle is available from 8:00 AM to 8:00 PM on request. The charge is EUR 55 per vehicle one-way.
What are the check-in and check-out times at Alpenhotel Fernau?
Check-in start time: 7:30 AM; check-in end time: 9:00 PM. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Alpenhotel Fernau?
No, this hotel doesn't have a casino, but Casino Innsbruck (23-min drive) is nearby.
What is there to do at Alpenhotel Fernau and nearby?
Have fun with on-site activities such as mountain biking and hiking, and practise your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the hot tub. Alpenhotel Fernau also has an outdoor pool, a 24-hour fitness centre and a sauna, as well as an arcade, a picnic area and a garden.
Are there restaurants at or near Alpenhotel Fernau?
Yes, there's an on-site restaurant.
What's the area around Alpenhotel Fernau like?
Alpenhotel Fernau is a short 15-minute walk from Elfer Gondola and 16 minutes' walk from Ski Lift Neustift.

Alpenhotel Fernau Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Cute classic Austrian hotel
Great service, beautiful property. Worth spending significant time.
Kit, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The Alpenhotel Fernau was a very lovely accommodation. The staff was very helpful and courteous.
Ann Marie, 3-night trip
Verified Hotels.com guest review

8/10 Very good

I liked the single room I had with its lovely balcony. It was very clean and had a nice sized solid wardrobe, a very comfortable mattress and a little table. There’s a lift to all the floors. The thing I didn’t like was the amount of food left uncovered in the buffet part of breakfast and evening meal. There were flies around and they could easily land on the food. The food itself was well cooked and nicely presented. There was not always a vegetarian option but one would be made if you asked.
7-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel, great room but the view from our balcony was extraordinary
John, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

Der Service im Hotel Fernau war sehr gut. Was ich persönlich schade fand war, dass dass der Pool erst nach 7.30 Uhr nutzbar war. Ein kurzer Schwumm vor dem Frühstück hätte ich sehr geschätzt. Das Frühstück gab es leider erst ab 7.30 Uhr. Ich finde man sollte in einem Hotel, das sich in einem Ort befindet der Ausgangspunkt für diverse Wanderungen ist, bereits ab 7.00 Uhr frühstücken können.
7-night trip
Verified Ebookers guest review

10/10 Exceptional

Alles Bestens so soll es sein und faire Preise. Sauber freundlich und gute Küche so machen Ferien spass
Roli, 4-night trip
Verified Ebookers guest review

10/10 Exceptional

Jiri, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Jessica, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Silvester Urlaub
sehr schönes Hotel uns (Fam. 2Erwachsene und 1Kind) hat es sehr gut gefallen unserem Aufenthalt geben wir 4,8 von 5 Punkten
7-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

Great place and very serviced staff!
Very nice staff and owner, got two rooms instead of one for just 5 Euro more without asking. Great service and very friendly staff, beautiful location and view! Very silent with great nature around. The night we came they had local livemusic, typical from the alps. Very lively and nice! Great place to stay and was offered free garage without asking, came with a special car so guess the owner was extra friendly which was highly appreciated! In this place they know service which is not very common in Germany and Austria!
Verified Hotels.com guest review

10/10 Exceptional

A five star experience
I cannot find any bad words To describe Alpenhotel Fernau. The hotel was beautiful, staff was helpful and knew what they were doing, breakfast was great and hiking in the area was just unbelievable. If you happen To stay in the hotel and they happen To arrange a grillabend during your stay, make sure you're participating. The only negative thing- as nowadays almost everywhere- is the annoying know-it-all, want-it-all, can't-really-behave tourists who-sad To say- are usually Brits.
Verified Hotels.com guest review