We spent just two nights at La Zebra to bridge our extended stay in the area and it was lovely! Juan Carlos, at the front desk, took great care of us from minute one. He was attentive and kind, and a great rep for this property. We also interacted a bit with Esteban at the front who was great as well. Jose and his crew made quick work of our (very heavy) suitcases, and got us situated in the parking lot. And lastly, Roger took care of us at the beach! The property is very charming, perfectly located on the quieter side of Tulum Beach, and a wonderful intimate setting to kick off our month-long trip.
Natasha
Natasha (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
Es un hotel magnifico, todo en general de primer nivel, el restaurant , la playa y la habitacion les doy un 100 , sobretodo la atencion en la playa de Roger y en recepcion de Ricardo fue excelente , muchas gracias
RAUL
RAUL (3 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年11月16日
Stayed before. Not again.
Excellent restaurant and hotel service for this aging place. Bedspread was ratty. Sinks cracked. Five new layers of paint can't cover things up. Worst part is that they've turned their beach and beach bar into a "beach club" with people bringing their own boom boxes, parties, etc. That's great up the strand at the nonhotel beach clubs but not at a hotel with expensive rooms. Don’t get me wrong-we like clubs like Ziggy's but not at our hotel.
真實旅客
6 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Boutique hôtel de charme, calme ce qui est rare pour Tulum.
Nourriture excellente, très bon petit déjeuner.
Bons cocktails également.
chambre avec micro piscine face à la plage qui est belle.
troy
troy (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月10日
Bushra A.
Bushra A. (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月5日
Lovely place beautiful view of the beach. Beach and accommodation were great!
Maria
Maria (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月2日
My husband and I enjoyed our time spent at this hotel in Tulum. The beach club was a highlight with comfortable lounging beds, attentive staff, and delicious drinks. The property is well-maintained and the restaurant, common areas, and hotel room are beautifully decorated with wood furniture and colorful linens. We were greatly appreciative that all the employees of this hotel were hospitable and kind.
Emily
Emily (2 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年10月31日
El restaurante ofrece los alimentos a precios absurdamente caros
Sonia María
Sonia María (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月30日
We loved the Zebra both times we stayed there!!
Robert
Robert (5 晚家庭旅程)
Orbitz 真實旅客評價
10/10 完美
2024年10月25日
We had a great experience at La Zebra which is located right on the beach. Employees were very welcoming and helpful. Room was spacious and clean. The restaurant onsite was tremendous. Would definitely return.
Markel
Markel (3 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月21日
Absolutely wonderful staff, old, decrepit hotel
Incredible staff, absolutely lovely people. Very tired rooms and property, water and fridge leaking in the room se we woke up to a wet floor. During our stay, Atlantic Typhoon Nadine moved in so we asked if we could get a voucher for the two days left in our stay and leave the area since it was unclear if it would turn into a hurricane. The admin department was completely uninterested in our request and were told there was no chance of any courtesy concession due to the storm. It became a matter of public safety se we checked out early and left for Cancun to avoid any risk of being stranded in the low lying areas . Again, I stress wonderful staff but bad property conditions and even worse management staff.
Carlos
Carlos (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月14日
Zafar
Zafar (3 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年10月6日
alejandra
alejandra (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月27日
Debe estar dentro de los 3 mejores hoteles del área …
Luis
Luis (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月18日
Estuvo bien, pero falta mejor servicio en la playa
Elena
Elena (4 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月16日
gerardo
gerardo (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月9日
Buenos precios
jorge fernando
jorge fernando (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月5日
Wonderful staff, food was delicious and service was excellent. Clean, convenient. Close to other shops and bars and restaurants. Yoga class was amazing and spa was perfect. I recommend booking this place if you are considering Tulum
Janie
Janie (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月2日
Very nice calm and relaxing vibe. The room with the pool was real nice. Its also can be HEATED too! Spa service was elite put me to sleep worth the price for 60min. No issues in the room overall I would def return again
kevin
kevin (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月1日
Michelina
Michelina (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月1日
Amazing stay! Will definitely be coming back to La Zebra! The entire staff is amazing, kind, and so helpful. I felt very safe and taken care of.
Guadalupe
Guadalupe (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月20日
Beachfront Mescalitas!
The hotel was wonderful, the staff were extremely friendly, and the facilities were wonderful. It is expensive, but so is Tulum in general. Definitely will be back!
真實旅客
4 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年8月9日
The staff was outstanding. Went above and beyond. Check out was at noon which is a nice change. We loved the patio and little pool THAT CAN BE HEATED! That’s a big thing, most small hotel pools are almost too cold to use. Our room was very large, the shower and bathroom as well. The restaurant is one of our favorites. We eat there everytime we go to Tulum. The beach beds are shaded by mini palapas, all had tables and pillows. Comfortable! They are roped off so you aren’t inundated by beach sellers. I didn’t think I was going to care for the rope “fence” but found I didn’t mind it. They have free dedicated guarded parking. Very interesting art. Little wood playground for kids. Slept like a baby. This hotel is right on the beach and every room seems to have easy access.
Amy
Amy (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月4日
The staff were accommodating, very clean. My stay there was short I had to leave due to personal health reasons. I do have to say the mosquitoes nonstop biting. So take some strong bug repellent.