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Grand Santhi Hotel

3.0 star property
Hotel with outdoor pool, near Level 21 Mall

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Photo gallery for Grand Santhi Hotel

Outdoor pool
Front of property
Reception
Daily to-go breakfast (IDR 75000 per person)
Breakfast, lunch, dinner served; Indonesian cuisine
Located near Level 21 Mall, Grand Santhi Hotel is a haven for convenience and comfort. Dive into the outdoor pool or unwind in the restaurant with delicious food options. Connect to WiFi, take advantage of dry cleaning/laundry services, and enjoy free self parking.

Reviews

7.2 out of 10
Good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Pool
  • Laundry facilities
  • 24/7 front desk
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Room service
  • Business centre
  • 4 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe

Feel at home (6)

  • Children stay free
  • Children's pool
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Television
  • Garden
The current price is HK$357
HK$439 total
includes taxes & fees
18 Sept - 19 Sept

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Suite

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Suite

Highlights

Garden
Separate sitting area
Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Desk, laptop workspace, blackout curtains, iron/ironing board

Junior Suite

Highlights

Garden
Separate sitting area
Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Super Deluxe Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Super Deluxe Room

Highlights

Garden
Separate sitting area
Air conditioning
Connecting rooms available
TV
Blackout curtains
Free bottled water
Satellite channels
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room

Highlights

Garden
Separate sitting area
Air conditioning
Connecting rooms available
TV
Blackout curtains
Free bottled water
Satellite channels
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Desk, laptop workspace, blackout curtains, iron/ironing board

Junior Suite

  • Sleeps 2

View all photos for Deluxe Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room

  • Sleeps 2

View all photos for Deluxe Suite

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Suite

  • Sleeps 2

View all photos for Super Deluxe Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Super Deluxe Room

  • Sleeps 2

Similar properties

Front of property – evening/night

Inna Bali Heritage Hotel

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
7.8 out of 10, Good, 124 reviews
The price is HK$138
HK$167 total
includes taxes & fees
21 Aug - 22 Aug
Inna Bali Heritage Hotel
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About the area

Map
Jl. Patih Jelantik No.1, Denpasar, Bali, 80113

What's nearby

  • Level 21 Mall - 4 min walk - 0.4 km
  • Sanur Beach - 9 min drive - 6.6 km
  • Eat Street - 9 min drive - 8.4 km
  • Seminyak Square - 10 min drive - 9.3 km
  • Seminyak Beach - 11 min drive - 9.0 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 34 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Pizza Hut - ‬3 min walk
  • ‪Soerabi Bandung - ‬3 min walk
  • ‪Batagor di Kompleks Duta Plaza - ‬5 min walk
  • ‪Bhakti cafe jimbaran - ‬1 min walk
  • ‪STMJ Sudirman - ‬3 min walk

About this property

Grand Santhi Hotel

When you stay at Grand Santhi Hotel, you'll be within a 15-minute drive of Kuta Beach and Seminyak Square. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Centre Bistro Restaurant, which serves Indonesian cuisine and is open for breakfast, lunch and dinner. Also, Eat Street and Waterbom Bali are within a short drive.

Languages

English, Indonesian

More about this property

VISIBILITY

At a glance

Hotel size

    • 74 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 17
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17

Children

    • Up to 5 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited

Transfers

    • Airport shuttle from 9:00 AM to 10:00 PM*

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's pool

Working away

  • Business centre
  • 4 meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception

Facilities

  • Safe-deposit box at front desk
  • An outdoor pool
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
ROOM

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Garden
  • Separate sitting area

Freshen up

  • Free toiletries
  • Hairdryer (on request)
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
STAR_OUTLINE

Special features

Dining

Centre Bistro Restaurant – This restaurant specialises in Indonesian cuisine and serves breakfast, lunch and dinner.
MONETIZATION_ON

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of approximately IDR 75000 for adults and IDR 37500 for children
  • Airport shuttle service is offered for an extra charge of IDR 200000 per vehicle (one-way)

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • Airport shuttle for children between the ages of 4 and 12 costs IDR 200000 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Grand Santhi Hotel Denpasar
Grand Santhi Hotel
Grand Santhi Denpasar
Grand Santhi
The Grand Santhi Hotel
Grand Santhi Hotel Hotel
Grand Santhi Hotel Denpasar
Grand Santhi Hotel Hotel Denpasar
Grand Santhi Hotel CHSE Certified
HELP_OUTLINE

Frequently asked questions

Does Grand Santhi Hotel offer free cancellation for a full refund?

Yes, Grand Santhi Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Santhi Hotel?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Grand Santhi Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Grand Santhi Hotel?

Yes, there's free self parking. Parking spaces may be limited.

Is an airport shuttle service offered by Grand Santhi Hotel?

Yes, an airport shuttle is available from 9:00 AM to 10:00 PM on request. The charge is IDR 200000 per vehicle one-way.

What are the check-in and check-out times at Grand Santhi Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Grand Santhi Hotel and nearby?

Grand Santhi Hotel has an outdoor pool.

Are there restaurants at or near Grand Santhi Hotel?

Yes, Centre Bistro Restaurant offers Indonesian cuisine.

Does Grand Santhi Hotel have any outdoor private spaces?

Yes, every room features a garden.

What's the area around Grand Santhi Hotel like?

Grand Santhi Hotel is a short 4-minute walk from Level 21 Mall and 6 minutes' walk from Saint Joseph Junior High School.

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Grand Santhi Hotel Reviews

Reviews

7.2

Good

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

I recently stayed at Hotel Grand Santhi and unfortunately had a very unpleasant experience. The property was unclean and poorly maintained, with visible mold and cockroaches in multiple areas. The food hygiene was unacceptable — I found dead flies in the meal that was served, and the breakfast buffet had fruits infested with ants and flies. The kitchen staff was polite, but there were very limited vegetarian options, and I strongly advise against booking with dinner included — it’s simply not worth it. The hotel environment was extremely noisy, especially around the pool area, which felt more like a school playground with too many unsupervised kids running around. The overall atmosphere did not resemble a relaxing or welcoming hotel experience at all. Honestly, I don’t believe this property meets even basic hospitality standards. I would not recommend staying here, especially if you value cleanliness, peace, and decent food hygiene.
Kulwinder, 6-night trip

8/10 Good

スタッフがにこやかで丁寧で、印象が良かったです。ホテル内にプールやレストラン、近くには徒歩で行けるショッピングモールがあり、都市の中でも充実している場所にあると思います。
??, 6-night trip

10/10 Excellent

いい
KENJI, 2-night trip

8/10 Good

Der Pool ist eine schöne Abkühlung, wenn nicht gerade ein Schwimmkurs darin stattfindet. Das Frühstück ist wenig westlich, aber man kann sich immer ein Omelette bestellen. Die Zimmer sind soweit ordentlich, aber die sanitären Anlagen sind alt, die Duschwanne und Vorhang waren sehr verdreckt und die Abflüsse haben teilweise gestunken. Großes Lob gilt dem freundlichen Personal.
AS, 7-night trip

8/10 Good

Komfortabel und gute Lage

Mitten in Denpasar, Shoppingcenter in der Nähe und zu Fuss in ca. 5 Minuten erreichbar.
Esther, 1-night trip

2/10 Terrible

Old

Aircon spoilt, old and poorly maintained hotel.
3-night trip

10/10 Excellent

Nice breakfast good staff close to all locations ,toilets need glass showers ,otherwise all perfect
Mustafa, 3-night trip

8/10 Good

プールが子供の水泳教室に使われていて入る気持ちになれなかった。
koba, 3-night trip

8/10 Good

服務不錯! 設備普通，近市區餐飲購物方便，但容易塞車!
YU FAN, 4-night trip

10/10 Excellent

Denpasar

WiFi very good, tv you better have your laptop because that's poor. Nice confortable bed, breakfast OK. Quiet far from beaches
4-night trip

8/10 Good

We met very good nice staff. All sheets pilow covers toiletaries were changed every day. The staff helped us to find a desent honoust driver with cheap prices for his services. The hotel provides open bephie breakfast with delecious veriety of food. The main thing you feel safe and secure. It is located near three supermarkets
Janan, 11-night trip

8/10 Good

Centrally perfect placed hotel for excursions.

Jeg havde lejet bil og chauffør til at komme rundt på Bali... og til det formål var hotellet best placeret. Værelset var stort og veludstyret med sofa og sofabord, skrivebord og stol, to dobbelt senge, garderobeskab osv. Dog var værelserne under renovation, og det så man klart på badeværelset, der var i en meget trist, og i virkeligheden komplet uacceptabel, stand! Det store hotel var ramt af vulkan "skrækken", med meget få gæster, hvilket nok havde ramt økonomien til renovationen. Værelset var, trods sin størrelse, meget billigt - så jeg gjorde ikke nogen ståhej omkring badeværelset. Personalet var enormt flinke og høflige, og morgenmads udvalget enormt. Der ligger en McDonald's få skridt om hjørnet fra hotellet, hvis man er til noget andet. Alt i alt var jeg ganske tilfreds med hotellet. Poolen var stor og i god stand.

8/10 Good

Great Value

The staff and the environment at the Grand Santhi is really 5 Star ***** in my opinion from the amazing experience. The staff are so friendly and went out of their way to meet my needs. One of the staff brought me bananas from his home town. They moved desks in the lobby and reception to allow me room to work at different times. The restaurant staff had my breakfast ready by the third day without me asking. The fresh fruits were amazing. From the service staff, reception, sales and marketing through human resources all took time to make me feel welcome and ensure I was happy with everything. Thoroughly recommend for anyone on short business trip. I came for dental work at Bali International Dental Clinic around the corner. Mall 21 and Matahari are within minutes of walking. Sanur is a short taxi ride. My only issue was the Wi-Fi and internet connection. The "Hotspot" didn't reach the 4th floor or dropped out frequently.
John, 7-night trip

6/10 Okay

6/10 Okay

Good location for Denpasar shopping

Our stay here was ok, hotel different from our usual kuta/ubud accommodation, they are not used to dealing with Aussie tourist, so it was us out of our usual comfort zone, not a fault on their part, we would stay again.The plumbing in bathroom needs attention, staff were very helpfull, it was the language barrier that was a problem sometimes.

4/10 Poor

Disappointing aspects

First let me say that all the staff I dealt with were outstanding, from the man at reception on arrival to the lady who made the individual omelettes for breakfast the day I left. The biggest disappointment was the bathroom/toilet. The shower curtains (which I assume were once white or at least cream) were brown (dark brown at the bottom), and there was dark mould in the grouting around the tiles at the 'plug' end of the bath/shower. The towel rail almost came off the wall when I pulled a towel off it (one end actually came away) and the walls and floor around the toilet looked....nasty! This was a surprise and a great shame as the room itself appeared clean and tidy. A secondary disappointment was that the continental breakfast was uncovered (by any kind of protection from insects that is, it was covered, but in tiny fruitflies or something - which were on the fresh fruit, bread, etc etc. Not wanting to get Bali Belly I opted for the cooked breakfast and had a lovely omelette made for me too.

8/10 Good

Een prima rustige plek!

Bij mijn aankomst bleek mijn kamer geen balkon te hebben,dus kreeg ik een upgrade naar een kamer bij het grote zwembad.Ook de wifi werkte niet goed,en dat werd ook direct oplost,door me een betere wifiverbinding aan te bieden. Het ontbijtbuffet is basic,en vooral een Aziatisch buffet,maar toch voor mij ruim voldoende,fruit,eieren,toasts,koffie,etc. Het restaurant had geen grote keuze,maar voor de vijf dagen dat ik daar was voldoende.De kwaliteit was uitstekend van het eten.Het personeel was vriendelijk en behulpzaam.

8/10 Good

Twee nachten verblijf

Eenvoudig goed hotel om even op adem te komen na een lange vlucht en tevens de start van onze backpack tocht te beginnen.Goede bedden, airco en een fijn zwembad om even af te koelen. Centraal gelegen vorige allerlei uitstapjes.

8/10 Good

Value for mpney

Meget fint hotel med gode senge og godt trådløst internet. Der er en udmærket indonesisk inspireret morgenmad med. Personalet er meget venlige og hjælpsomme. Hotellet ligger centralt. Det hele koster ikke meget

4/10 Poor

TERRIBLE experience

Terrible...supposed to be non-smoking in the whole building, but there was a hotel staff or customer or two in the space in front of my room, SMOKING all the time. I had asthma fit while staying this hotel and it got a LOT worse because of this...I complained to the hotel staff but they didn't do anything...I'd NEVER EVER go back again or recommend this hotel to anyone else.