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Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only

4.5 star property
Puerto Morelos beachfront property with 10 restaurants, spa

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only

2 outdoor pools, pool umbrellas, pool loungers
Kayaking
View from property
Reception hall
10 restaurants, breakfast served

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Casino
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • On the beach
  • Casino
  • 10 restaurants and 5 beach bars
  • 2 poolside bars and 4 bars/lounges
  • 6 swim-up bars
  • Full-service spa
  • 2 outdoor pools
  • Nightclub
  • 3 indoor tennis courts
  • Health club
  • Sauna
Feel at home
  • Separate bath and shower
  • Separate sitting area
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The price is HK$2,743
HK$2,743 total
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Luxury Suite with Terrace Jacuzzi

Premium bedding, free minibar, in-room safe, desk

Luxury Suite with Terrace Jacuzzi

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Blackout curtains
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club

Premium bedding, free minibar, in-room safe, desk

Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Blackout curtains
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Honeymoon Suite Ocean View Diamond Club

Premium bedding, free minibar, in-room safe, desk

Honeymoon Suite Ocean View Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Blackout curtains
  • 55 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite

Premium bedding, free minibar, in-room safe, desk

Luxury Junior Suite

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Blackout curtains
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Suite Swim Out

Premium bedding, free minibar, in-room safe, desk

Luxury Suite Swim Out

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Blackout curtains
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Suite Swim Out Diamond Club

Premium bedding, free minibar, in-room safe, desk

Luxury Suite Swim Out Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Blackout curtains
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Ocean View Diamond Club

Premium bedding, free minibar, in-room safe, desk

Luxury Presidential One Bedroom Suite Ocean View Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Blackout curtains
  • 117 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Luxury Junior Suite Ocean View

Premium bedding, free minibar, in-room safe, desk

Luxury Junior Suite Ocean View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Blackout curtains
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Diamond Club

Premium bedding, free minibar, in-room safe, desk

Luxury Junior Suite Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Blackout curtains
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Suite Ocean View with Terrace Jacuzzi

Premium bedding, free minibar, in-room safe, desk

Luxury Suite Ocean View with Terrace Jacuzzi

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Blackout curtains
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Swim Out

View from room

Luxury Junior Suite Swim Out

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Blackout curtains
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View Diamond Club

Premium bedding, free minibar, in-room safe, desk

Luxury Junior Suite Ocean View Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Blackout curtains
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Outdoor wedding area

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

Pool
Free breakfast
Spa
Free parking
7.0 out of 10, Good, (1377)
The price is HK$2,498
HK$2,498 total
includes taxes & fees
12 Jan - 13 January 2025
Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino
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About the area

Map
Carretera Federal 307, Tulum-Cancun Km 332,15, SM31, MZ 03, Puerto Morelos, QROO, 77500

What's nearby

  • Xoximilco - 12 min drive
  • Moon Palace Golf Club - 14 min drive
  • Petempich Bay - 21 min drive
  • Puerto Morelos Beach - 22 min drive
  • Riviera Cancun Golf Resort - 25 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 19 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 30.6 miles/49.2 km
  • Tulum Intl. Airport (TQO) - 75.7 miles/121.8 km

Restaurants

  • ‪Grand Lobby Bar - ‬15 min drive
  • ‪Grand Central Buffet - ‬17 min drive
  • ‪Agave Mexican Cuisine - ‬16 min walk
  • ‪The Grill - ‬17 min drive
  • ‪Cusco - ‬18 min drive

About this property

Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only

At Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only, you can spend time at the beach enjoying beach umbrellas, beach massages and sunloungers, plus you'll be within a 15-minute drive of Moon Palace Golf Club. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Gourmet Marche, one of 10 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious property include 5 beach bars, a casino and a nightclub. Fellow travellers say great things about the helpful staff and beach location.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 343 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
DONE

Other information

    • Designated smoking area (fines apply)
    • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 10 restaurants
  • 4 bars/lounges
  • 5 beach bars
  • 2 poolside bars
  • 6 swim-up bars
  • Coffee shop
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Tennis
  • Yoga classes
  • Kayaking
  • Scuba diving
  • Snorkelling
  • Shopping
  • Pool table
  • Windsurfing nearby

Working away

  • Business centre
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2014
  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Health club
  • Adjacent to a golf course
  • 2 outdoor pools
  • Designer shops on-site
  • Casino
  • Full-service spa
  • 3 indoor tennis courts
  • Nightclub
  • 8 casino gaming tables
  • 12 casino slot machines
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall
  • Beaux Arts architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 102
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Front entrance ramp

Room amenities

Be entertained

  • 49-inch plasma TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Furnished balcony
  • Separate sitting area

Freshen up

  • Jetted
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The Royal Spa has 11 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

Gourmet Marche – This buffet restaurant serves breakfast, lunch and dinner.
Zen – This restaurant only serves dinner. Open daily.
Hunter Steak House – This restaurant only serves lunch. Open daily.
Grazie Italian Trattoria – This restaurant only serves dinner. Open daily.
Taj | Indian Cuisine – This restaurant only serves dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Renovations and closures

The property will be renovating from 28 October 2024 to 21 November 2024 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools

Guests will have access to the following alternative facilities during the renovation:

  • Recreational facilities

During renovations, the property will make every effort to minimise noise and disturbance.

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts credit cards and cash.

Also known as

Hideaway Royalton Adults All Inclusive Puerto Morelos
Hideaway Royalton Adults All Inclusive
Hideaway Royalton Adults Puerto Morelos
Hideaway Royalton Riviera Cancun All Inclusive Puerto Morelos
Hideaway at Royalton Riviera Cancun Adults Only All Inclusive
Hideaway at Royalton Riviera Cancun All Inclusive Adults Only
Hideaway at Royalton Cancun Resort Spa Adults Only All Inclusive

Frequently asked questions

Does Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only offer free cancellation for a full refund?
Yes, Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?
Yes, there are 2 outdoor pools.
Are pets allowed at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?
Yes, there's a casino, featuring 12 slot machines and 8 gaming tables.
What is there to do at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only and nearby?
Have fun with on-site activities such as kayaking, snorkelling and scuba-diving and improve your game at the on-site tennis courts. Additional recreation on-site includes yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 outdoor swimming pools. Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only also has 6 swim-up bars, 2 poolside bars and a casino, as well as a nightclub, a sauna and a Turkish bath.
Are there restaurants at or near Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?
Yes, there are 10 on-site restaurants.
Does Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only have rooms with private hot tubs?
Yes, each room has a jetted bath.
Does Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only like?
Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only is located on the waterfront, a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Good

Terrible room
Absolutely terrible room! Do NOT go with the basic balcony. It faces an old road that is flooded with swamp water that smells terrible. We couldn’t even step outside because the smell was so bad, as well as the bugs that it brought along with it.
Sarah, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great destination
This resort has a ton of amenities! The butler service and experienced concierge were tremendous. The hideaway area for adults only was definitely separate from the kids section. Lots of pools, beautiful beach, exceptionally friendly staff. I will be back!
Michelle, 7-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ronen, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Samantha, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Way overpriced for what it is. If you want anything nice you need to pay a lot for more it. Checkin takes 2 hours and it's difficult to leave the hotel Would not stay here again.
5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Monika, 7-night trip
Verified Hotels.com guest review

6/10 Good

Elissa, 4-night trip
Verified Hotels.com guest review

6/10 Good

Taisha, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Very good, Resturants need to focus on keeping and delivering food hot and at proper food safety temperatures, this was a constant issue. Being that food service was a past profession of mine I had an eye and nose for things….. Buffet was on point for being a buffet. Zen was no good to much to tell…. my butler Alfredo very professional, honest and prompt when he said he would do something he did along with texting me daily updates of resort to do’s. Drinks could be more consistent but if you want that frequent a good bartender when you find one. Excursion times are exaggerated expect them all to be 2-4 hours longer with transport etc… Expedia dropped the ball on the Xcaret excursion they didn’t contact the transport and tell them we were supposed to be on this excursion luckily I had my paperwork in order, also not explaining the grounds properly we were not prepared and we had to return to resort early and miss half the day along Definitely a tourist trap $$$ Booked another excursion for isla mujeres this time at the resort said it was 6 hours but ended up being 9 not a problem no delays but would be nice to know so I could pack and plan bring proper funds etc… Told us pick up was 740am wrote it on receipt show up and they said 840am…. Not an issue just made the start of our day a little hectic for no logical reason. Beach could use a lot more attention but the best it can be for the sargassum floating in. Definitely has the potential to be a 5* resort
Christopher p, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything was great
Nadine, 3-night trip
Verified Expedia guest review

2/10 Poor

First and foremost, this was not luxury a hotel . A hotel that does not offer high-end beverages with the amount of money that is paid per night is ridiculous. Not only include Redbulls no type of good liquor. The service was very mediocre. My sheets were not changed. They were filthy I had to call housekeeping and explained to them that the bed was made however, the sheets were never changed. The bathtub was spilling water everywhere. It was never It wasn’t working properly. I have traveled too many high-end luxury hotels, and I never encountered any type of issues. I even think they had bedbugs on my face and my arms. I highly demand either a refund or a new stay for free.
Michelle, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful Property
Amada, 3-night trip
Verified Expedia guest review

8/10 Very good

We was expecting adults only but it was still kids on property in a lot of sections but overall very nice property
Shermaine, 5-night trip
Verified Expedia guest review

8/10 Very good

D, 3-night trip
Verified Expedia guest review

2/10 Poor

staff was hard working. management horrible
Andrea, 6-night trip
Verified Expedia guest review

8/10 Very good

Kyla, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Such a beautiful hotel. Will be back. I recommend it to everybody who wants to go to Cancun.
Taylon, 4-night trip
Verified Expedia guest review

2/10 Poor

My overall stay was terrible. My key card for the room door never worked because the door was broken. I had to complain to the receptionist the entire stay. My bathroom flooded the first night. Staff would not accommodate me another room due to the issues. I had the worst vacation experiences ever. Truly unsatisfied.
Lynanda, 1-night family trip
Verified Orbitz guest review

8/10 Very good

Amanda, 1-night trip
Verified Expedia guest review

4/10 Fair

Unsafe excursion . Property is rundown. Beach not vacation quality. No service on the beach. Too much seaweed
EURAL, 7-night romance trip
Verified Expedia guest review

2/10 Poor

As soon as arrived it was not perfect, the rooms we ordered we did not get. All of the restaurants are booked every single day on the app imposible to get reservations. Best person there hostess at dorado, if it wasn’t for her we wouldn’t have eaten dinner. You have to complain to get to eat at an All-Inclusive. It was not busy very chill, ehh it wasn’t that good that’s why it’s so cheap. If you’re coming here for the adults only, you get a little section, rest of the spot is full family which isn’t the worst thing in the world, just all inclusive side is small. Very sub par, much better places in Cun
Ricardo, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The staff was outstanding I would recommend and come back in the future
Christopher, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Property was well kept up, staff was friendly. Food options were really great in the buffet. Try the seafood restaurant and the steakhouse. Entertainment at the pool was amazing. Construction was going on so it was a little difficult to navigate getting to my room but that's just temporary
melanie, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

Lori, 4-night trip
Verified Expedia guest review