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Rydges Mackay Suites

4.0 star property
Mackay hotel with indoor pool and restaurant

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Rydges Mackay Suites

City view
Minibar, in-room safe, desk, blackout curtains
Fridge, coffee/tea maker, electric kettle
Bar (on property)
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Connecting rooms available
  • 24/7 front desk
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Room service
  • 24-hour business centre
  • Business centre
  • 4 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Computer station

Feel at home (6)

  • Children stay free
  • Fridge
  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
  • Laundry facilities
The price is HK$701
HK$771 total
includes taxes & fees
2 Feb - 3 Feb

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Spa Suite

Minibar, in-room safe, desk, blackout curtains

Deluxe Spa Suite

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
Dishwasher
TV
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room

Minibar, in-room safe, desk, blackout curtains

Family Room

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
Dishwasher
TV
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for One Bedroom Twin Suite

Minibar, in-room safe, desk, blackout curtains

One Bedroom Twin Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
Dishwasher
TV
  • 55 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for One Bedroom Suite

Minibar, in-room safe, desk, blackout curtains

One Bedroom Suite

8.4 out of 10
Very good
(8 reviews)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
Dishwasher
TV
  • 55 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Two Bedroom Suite

Minibar, in-room safe, desk, blackout curtains

Deluxe Two Bedroom Suite

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
Dishwasher
TV
  • 87 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Studio King

Minibar, in-room safe, desk, blackout curtains

Studio King

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Spa Suite

Free toiletries, hair dryer, towels

Deluxe Spa Suite

  • Sleeps 4
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Family Room

Minibar, in-room safe, desk, blackout curtains

Family Room

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

One Bedroom Twin Suite

  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

One Bedroom Suite

  • Sleeps 4
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Deluxe Two Bedroom Suite

Free toiletries, hair dryer, towels

Deluxe Two Bedroom Suite

  • Sleeps 4
  • 1 Single Sofa Bed and 2 King Beds

Studio King

  • Sleeps 2
  • 1 King Bed

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Pool
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Free WiFi
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8.2 out of 10, Very good, (512)
The price is HK$785
HK$863 total
includes taxes & fees
26 Jan - 27 Jan
Oaks Mackay Rivermarque Hotel
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About the area

Map
9 Gregory Street, Mackay, QLD, 4740

What's nearby

  • Mackay Enertainment and Convention Centre - 7 min walk
  • Bluewater Lagoon - 10 min walk
  • Caneland Central - 11 min walk
  • Harrup Park - 2 min drive
  • Mackay Base Hospital - 5 min drive

Getting around

  • Mackay, QLD (MKY) - 11 min drive
  • Mackay Station - 6 min drive
  • Mapalo Station - 16 min drive
  • Aminungo Station - 19 min drive

Restaurants

  • ‪The Grazing Goat Cafe - ‬3 min walk
  • ‪The Rabbit Hole - ‬1 min walk
  • ‪Palace Hotel - ‬5 min walk
  • ‪Noodle Paradise Mackay - ‬4 min walk
  • ‪Zambrero - ‬1 min walk

About this property

Rydges Mackay Suites

When visiting Mackay, Rydges Mackay Suites is a great choice to consider. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Moss on Wood, which serves local and international cuisine and is open for breakfast, lunch and dinner. A fitness centre and a bar/lounge are other highlights. Fellow travellers say good things about the room service.

Languages

English

At a glance

DONE

Hotel size

    • 90 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 5:30 AM
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • The property charges 1.50 per cent for credit card payments
    • Front desk staff will greet guests on arrival
    • For more details, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Reception hall

Accessibility

  • Lift
  • Lift door width (centimetres): 100
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 109
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Moss on Wood – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Moss on Wood Bar – On-site bar. Guests can enjoy drinks at the bar. Open selected days.

Fees & policies

Refundable deposits

  • Deposit: AUD 100.00 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 15 to 30 per person
  • Credit card charges are subject to an extra charge of 1.50 per cent

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Mackay Grande Suites Hotel
Mackay Grande Suites
Grande Suites
Mackay Grande Hotel Mackay
Rydges Mackay Suites Hotel
Rydges Suites Hotel
Rydges Suites
Rydges Mackay Suites Hotel
Rydges Mackay Suites Mackay
Rydges Mackay Suites Hotel Mackay

Frequently asked questions

Does Rydges Mackay Suites offer free cancellation for a full refund?
Yes, Rydges Mackay Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Rydges Mackay Suites?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Rydges Mackay Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Rydges Mackay Suites?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Rydges Mackay Suites?
Check-in start time: 2:00 PM; check-in end time: 5:30 AM. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Rydges Mackay Suites and nearby?
Rydges Mackay Suites has an indoor pool and a fitness centre.
Are there restaurants at or near Rydges Mackay Suites?
Yes, Moss on Wood offers local and international cuisine.
What's the area around Rydges Mackay Suites like?
Rydges Mackay Suites is in the heart of Mackay, a short 7-minute walk from Mackay Enertainment and Convention Centre and 10 minutes' walk from Bluewater Lagoon.

Rydges Mackay Suites Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

Ok but a few issues
The room, bed, bathroom, parking were all ok however the aircon vent was filthy and looked like covered in mould. The old $100 deposit to be repaid in 5+ days is rediculous - should be refunded much more quickly.
Peter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kylie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Glen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lenilton, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Mitchell, 1-night trip
Verified Expedia guest review

6/10 Good

Giuseppe, 4-night trip
Verified Wotif guest review

10/10 Exceptional

Karlie, 3-night trip
Verified Wotif guest review

6/10 Good

We were upgraded to a room with a disability shower which was not what I consider an upgrade to be.
Jodie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great location staff were fantastic definitely stay again
Annemaree, 1-night romance trip
Verified Wotif guest review

10/10 Exceptional

Great room
Great location close to pubs and clubs. Excellent room. Great breakfast too! Will Donnelly stay there again next time I'm in Mackay
Barton, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great location
Julian, 6-night trip
Verified Wotif guest review

10/10 Exceptional

Rydges was great Breakfast meal at Moss on wood wasn’t nice. Staff were very unhelpful and meal order took over 1 hour. Walked out as we where over waiting.
Aaron, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Karen, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The first night my son and I were woken up at least ten times. We gave up trying to sleep at 4am. People were just having fun but the coming and going all night was really frustrating. The second night we were kindly moved to a room away from the lifts. By 4am we were up again. The rooms had everything we needed and staff were lovely, but I certainly wouldn't recommend staying there on a weekend if sleep is something you need.
Amanda, 2-night family trip
Verified Wotif guest review

10/10 Exceptional

Nathan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great location, close to an assortment of restaurants and bars
David, 3-night trip
Verified Expedia guest review

6/10 Good

Graham, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very comfortable stay.
Cassi, 1-night business trip
Verified Expedia guest review

4/10 Fair

Matthew, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Booked early and got a good rate
Frances, 1-night romance trip
Verified Expedia guest review

6/10 Good

Very small room Bathroom badly needed update with mildew in tile grout. Overpriced for the standard of accommodation
Bette, 1-night romance trip
Verified Wotif guest review

6/10 Good

Only a few off the staff smiled, the rest were very un-inviting. Would not go back in a hurry
Scott, 3-night business trip
Verified Lastminute guest review

10/10 Exceptional

Central mackay
Brendan, 1-night trip with friends
Verified Wotif guest review

10/10 Exceptional

Great spot, great helpful staff, would definitely stay again
Sean, 1-night romance trip
Verified Wotif guest review