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Rydges Mackay Suites

4.0 star property
Mackay hotel with indoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rydges Mackay Suites

City view
Exterior
Indoor pool
Minibar, in-room safe, desk, blackout curtains
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Connecting rooms available
    Connecting rooms available
  • Free parking
    Free parking
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Room service
  • 24-hour business centre
  • Business centre
  • 4 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Computer station
Feel at home
  • Children stay free
  • Fridge
  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
  • Laundry facilities
The price is HK$760
HK$835 total
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Spa Suite

Minibar, in-room safe, desk, blackout curtains

Deluxe Spa Suite

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
Dishwasher
TV
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room

Minibar, in-room safe, desk, blackout curtains

Family Room

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
Dishwasher
TV
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for One Bedroom Twin Suite

Minibar, in-room safe, desk, blackout curtains

One Bedroom Twin Suite

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
Dishwasher
TV
  • 55 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for One Bedroom Suite

Minibar, in-room safe, desk, blackout curtains

One Bedroom Suite

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
Dishwasher
TV
  • 55 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Two Bedroom Suite

Minibar, in-room safe, desk, blackout curtains

Deluxe Two Bedroom Suite

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
Dishwasher
TV
  • 87 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Studio King

Minibar, in-room safe, desk, blackout curtains

Studio King

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Spa Suite

Minibar, in-room safe, desk, blackout curtains

Deluxe Spa Suite

  • Sleeps 4
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Family Room

Minibar, in-room safe, desk, blackout curtains

Family Room

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

One Bedroom Twin Suite

  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

One Bedroom Suite

  • Sleeps 4
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Deluxe Two Bedroom Suite

Free toiletries, hair dryer, towels

Deluxe Two Bedroom Suite

  • Sleeps 4
  • 1 Single Sofa Bed and 2 King Beds

Studio King

  • Sleeps 2
  • 1 King Bed

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The price is HK$835
HK$923 total
includes taxes & fees
1 Dec - 2 Dec
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About the area

Map
9 Gregory Street, Mackay, QLD, 4740

What's nearby

  • Mackay Enertainment and Convention Centre - 7 min walk - 0.6 km
  • Bluewater Lagoon - 10 min walk - 0.9 km
  • Caneland Central - 11 min walk - 0.9 km
  • Harrup Park - 2 min drive - 2.2 km
  • Mackay Base Hospital - 5 min drive - 3.7 km

Getting around

  • Mackay, QLD (MKY) - 11 min drive
  • Mackay Station - 6 min drive
  • Mapalo Station - 16 min drive
  • Aminungo Station - 19 min drive

Restaurants

  • ‪The Grazing Goat Cafe - ‬3 min walk
  • ‪The Rabbit Hole - ‬1 min walk
  • ‪Palace Hotel - ‬5 min walk
  • ‪Noodle Paradise Mackay - ‬4 min walk
  • ‪Zambrero - ‬1 min walk

About this property

Rydges Mackay Suites

When visiting Mackay, Rydges Mackay Suites is a great choice to consider. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Moss on Wood, which serves local and international cuisine and is open for breakfast, lunch and dinner. A fitness centre and a bar/lounge are other highlights. Fellow travellers say good things about the room service.

Languages

English

At a glance

Hotel size

  • 90 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 5:30 AM
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The property charges 1.50 per cent for credit card payments
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Reception hall

Accessibility

  • Lift
  • Lift door width (centimetres): 100
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 109
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Moss on Wood – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Moss on Wood Bar – On-site bar. Guests can enjoy drinks at the bar. Open selected days.

Fees & policies

Refundable deposits

  • Deposit: AUD 100.00 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 15 to 30 per person
  • Credit card charges are subject to an extra charge of 1.50 per cent

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Mackay Grande Suites Hotel
Mackay Grande Suites
Grande Suites
Mackay Grande Hotel Mackay
Rydges Mackay Suites Hotel
Rydges Suites Hotel
Rydges Suites
Rydges Mackay Suites Hotel
Rydges Mackay Suites Mackay
Rydges Mackay Suites Hotel Mackay

Frequently asked questions

Does Rydges Mackay Suites offer free cancellation for a full refund?
Yes, Rydges Mackay Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Rydges Mackay Suites?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Rydges Mackay Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Rydges Mackay Suites?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Rydges Mackay Suites?
Check-in start time: 2:00 PM; check-in end time: 5:30 AM. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Rydges Mackay Suites and nearby?
Rydges Mackay Suites has an indoor pool and a fitness centre.
Are there restaurants at or near Rydges Mackay Suites?
Yes, Moss on Wood offers local and international cuisine.
What's the area around Rydges Mackay Suites like?
Rydges Mackay Suites is in the heart of Mackay, a short 7-minute walk from Mackay Enertainment and Convention Centre and 10 minutes' walk from Bluewater Lagoon.

Rydges Mackay Suites Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Glen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great room
Great location close to pubs and clubs. Excellent room. Great breakfast too! Will Donnelly stay there again next time I'm in Mackay
Barton, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Karen, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The first night my son and I were woken up at least ten times. We gave up trying to sleep at 4am. People were just having fun but the coming and going all night was really frustrating. The second night we were kindly moved to a room away from the lifts. By 4am we were up again. The rooms had everything we needed and staff were lovely, but I certainly wouldn't recommend staying there on a weekend if sleep is something you need.
Amanda, 2-night family trip
Verified Wotif guest review

10/10 Exceptional

Nathan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great location, close to an assortment of restaurants and bars
David, 3-night trip
Verified Expedia guest review

6/10 Good

Graham, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very comfortable stay.
Cassi, 1-night business trip
Verified Expedia guest review

4/10 Fair

Matthew, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Booked early and got a good rate
Frances, 1-night romance trip
Verified Expedia guest review

6/10 Good

Very small room Bathroom badly needed update with mildew in tile grout. Overpriced for the standard of accommodation
Bette, 1-night romance trip
Verified Wotif guest review

6/10 Good

Only a few off the staff smiled, the rest were very un-inviting. Would not go back in a hurry
Scott, 3-night business trip
Verified Lastminute guest review

10/10 Exceptional

Central mackay
Brendan, 1-night trip with friends
Verified Wotif guest review

10/10 Exceptional

Great spot, great helpful staff, would definitely stay again
Sean, 1-night romance trip
Verified Wotif guest review

10/10 Exceptional

Karen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Cody, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karen, 1-night trip
Verified Hotels.com guest review

6/10 Good

Dishwasher didnt work. Really noisy on Friday night.
Paul, 2-night family trip
Verified Wotif guest review

10/10 Exceptional

First room was above a night club and noisy, the windows did not shut properly and the wind made loud whistling noises but the friendly and helpful staff moved us to another room on the other side of the building and it was fantastic.
Adrian, 1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

We stayed in a studio for a night before a wedding. The staff allowed us to check in early so that we could get ready in the room before having to leave for the event. The room was clean and big, and the bathroom had good toiletries, as well as a hair dryer and magnifying mirror. Everything in the room worked well. We couldn't hear other guests at all even though the hotel was pretty full. Parking is easy and free. We have stayed before and will stay again!
Claire, 1-night romance trip
Verified Wotif guest review

6/10 Good

We have stayed at this hotel regularly. We thought we would eventually get a room with decent shower pressure. Our last stay was the worst by far, with the shower no more than a trickle. This building is relatively new, so there is no excuse for poor water pressure. Low cost hotels on Nebo road have better pressure. I had a bath instead and while relaxing in the bath, noticed how dirty the bathroom was. Anything not in direct eye sight had not been cleaned. The cost of these rooms is above average for Mackay, so we expect better than this. We feel like we will not be staying here again because of this. As we deserve a decent shower for the amount of money we have paid.
Natalie, 1-night family trip
Verified Wotif guest review

8/10 Very good

Lyn, 3-night trip
Verified Wotif guest review

8/10 Very good

Walking distance to MECC
Megan, 1-night trip
Verified Wotif guest review

4/10 Fair

The carpet needs a good cleaning and shampoo. There were ants everywhere and the joinery doors need adjusting. No chairs on the veranda, and the couch was 2nd rate.
Mark, 3-night romance trip
Verified Wotif guest review