Four Canoes Hotel puts you within a 10-minute drive of Polynesian Spa and Skyline Rotorua. Guests looking to stay active can experience the nearby hiking/biking trails, kayaking and mountain biking.
Languages
English
At a glance
Hotel size
58 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10:00 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
At check-in, guests must provide a record of full COVID-19 vaccination
Special check-in instructions
The property charges 2.25 per cent for credit card payments
The front desk is open daily from 7:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Other information
Smoke-free property
No alcohol served on site
No stag or hen parties
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–9:30 AM
Barbecue grills
Shared microwave
Travelling with children
Children stay for free (see details)
What to do
Pool table
Bike rentals nearby
Ecotours nearby
Hiking/biking trails nearby
Wildlife drive nearby
Kayaking nearby
Skiing lessons nearby
Scuba-diving nearby
Scooter/moped hire nearby
Skydiving nearby
Zip-lining nearby
Working away
Conference space (1076 square feet)
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
2 buildings/towers
Safe-deposit box at front desk
3 outdoor pools
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
42-inch flat-screen TV
Satellite TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
What to enjoy
Patio
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Food and drink
Shared kitchen access
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Spa
Public bath/onsen services include an outdoor public bath.
Awards and affiliations
Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Refundable deposits
Deposit: NZD 100.00 per day
Optional extras
Continental breakfast is offered for an extra charge of approximately NZD 13 to 19 for adults and NZD 10.00 to 15 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 2.25 per cent
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Four Canoes Hostel Rotorua
Four Canoes Hotel Rotorua
Four Canoes Rotorua
Four Canoes
4 Canoes Hotel
Four Canoes Hostel
Four Canoes Hotel Motel
Four Canoes Hotel Rotorua
Four Canoes Hotel Motel Rotorua
Frequently asked questions
Does Four Canoes Hotel offer free cancellation for a full refund?
Yes, Four Canoes Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Four Canoes Hotel?
Yes, there are 3 outdoor pools.
Are pets allowed at Four Canoes Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Four Canoes Hotel?
Check-in start time: 2 PM; check-in end time: 9:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Four Canoes Hotel and nearby?
During the winter, enjoy nearby recreation such as cross-country skiing and sledging, and return when the snow melts for cycling and boat tours. Additional recreation nearby includes hot springs, cave exploring and game drives. Four Canoes Hotel also has 3 outdoor pools.
Does Four Canoes Hotel have any outdoor private spaces?
Yes, every room features a patio.
What's the area around Four Canoes Hotel like?
Four Canoes Hotel is in Glenholme, a short 15-minute walk from Polynesian Spa and 9 minutes' walk from Rotorua Central Mall.
Four Canoes Hotel Reviews
Reviews
6.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.2/10
Cleanliness
7.2/10
Staff & service
5.4/10
Amenities
5.2/10
Property conditions & facilities
Reviews
8/10 Very good
8 January 2021
Priya
Priya, 1-night trip
Verified Expedia guest review
8/10 Very good
4 August 2020
Good price. Clean rooms. Good location. Property is run down...big pot holes in drive and needs painting and maintenance.
Maree
Maree, 1-night family trip
Verified Wotif guest review
2/10 Poor
27 July 2020
The worst experience I ever had in staying in a hotel. Its old and things are falling apart. Broken draws, no cutlery in the room despite coffee and sugar provided. I was left wondering how would I make coffee or tea. Toilet seat was broken and also the door could not close properly. No parking was available on the site as mostly was occupied by non guests who were attending a function at the hotel.
Azeem
Azeem, 1-night family trip
Verified Expedia guest review
8/10 Very good
20 July 2020
Happy Stay
The room we were checked into was not of an acceptable standard to me so on talking to the lovely receptionist we were offered a different room which was superb.
Suzanne
Suzanne, 3-night trip
Verified Hotels.com guest review
8/10 Very good
19 July 2020
Foyer very drabb and staff need to be and look more welcoming costs nothing to smile. Comfortable beds, clean. Value for money paid
Bernice
Bernice, 2-night trip
Verified Hotels.com guest review
2/10 Poor
19 July 2020
Verified traveller
1-night trip
Verified Wotif guest review
4/10 Fair
17 July 2020
Verified traveller
2-night trip
Verified Expedia guest review
6/10 Good
9 July 2020
This is an inexpensive motel, but I would rather pay a bit more or find another option. Tired and dirty. The sheets were clean but had holes in them, suggestiing they were past their use by date. We were glad to be there only 1 night.
Martin
Martin, 1-night family trip
Verified Hotels.com guest review
6/10 Good
8 July 2020
Tv not working, cables broken. Difficult to access via phone. Bed was comfortable
Verified traveller
1-night family trip
Verified Expedia guest review
4/10 Fair
8 July 2020
Very disappointing. Room was still a mess, only had 1 cup and 2 towels knowing that I payed for 4 people to stay. Sheets were dirty, tea and sugar supplies weren’t replenished.
Jose
Jose, 1-night family trip
Verified Wotif guest review
8/10 Very good
28 June 2020
Well priced with comfortable beds and clean.
I would stay here again
Jackie
Jackie, 1-night family trip
Verified Wotif guest review
8/10 Very good
22 June 2020
Decent place, good sized rooms, handy location, a little on the older side but it’s still a good place to stay
Marcus
Marcus, 1-night business trip
Verified Expedia guest review
2/10 Poor
21 June 2020
old run down building and looks terrible and didn't feel safe.when staying there.Never going to stay there again
Peter
Peter, 1-night romance trip
Verified Expedia guest review
2/10 Poor
14 June 2020
Very poor run down facility.
When checking in there was no one around (and this was only at about 6pm). Had to walk around to find someone.
The rooms were worn down, they smelt of cigarette smoke. Initially we were put into the wrong room.
Very poor and run down accomodation.
Only positive was hot water in the shower and Wifi.
Tim
Tim, 1-night business trip
Verified Hotels.com guest review
6/10 Good
13 June 2020
This property is very tired.
But in a great locstion close to town
Verified traveller
1-night romance trip
Verified Wotif guest review
6/10 Good
13 June 2020
Jacqueline
Jacqueline, 1-night trip
Verified Hotels.com guest review
6/10 Good
11 June 2020
Verified traveller
1-night family trip
Verified Hotels.com guest review
2/10 Poor
8 June 2020
So on the advertisement when booking it stated there was pool facilities and hot mineral spa which when we arrived were closed due to covid, but there was no notes or pre-warbibgs of this about the closure also our room wasn’t vaccumed and the buffett breakfast was a packed little breakfast.
The bathroom smelt of old urination, had a cracked top and the shower had wear and tear damages which was not displayed in the photos when booking.
which i believe is false advertisement!
Verified traveller
1-night family trip
Verified Wotif guest review
10/10 Exceptional
7 June 2020
Bathrooms in superior rooms are great. Guy on desk was fantastic and was great conversation with my daughter
Jess
Jess, 1-night family trip
Verified Wotif guest review
10/10 Exceptional
7 June 2020
Thank you the stay was great,but couldn't use the pools due to covid19..awesome stay
Jaki
Jaki, 1-night romance trip
Verified Expedia guest review
4/10 Fair
4 June 2020
Hot shower and good internet. Unfortunately that is where it ends. Run down rooms and smelt of cigarette smoke.
Business_Travel
Business_Travel, 3-night trip with friends
Verified Expedia guest review
2/10 Poor
2 June 2020
On arrival the property looked worst for wear and tired. Check-in was not very welcoming or informative. Room was as per pictures but heater and TV were not working. Transferred to another room then the fridge wasn't working, this was later replaced. Not a good rest from the party going on next door... And the Cody cans left on my deck.
Verified traveller
3-night family trip
Verified Wotif guest review
6/10 Good
29 May 2020
Dirt on the carpet area at top of the stairs that went intouched for three days. A lot of people renting there so was a bit of noise. No cuttlery however, i was told that this was due to covid 19? Dealing with the managers was easy and they were accommodating.
Verified traveller
2-night family trip
Verified Wotif guest review
6/10 Good
20 March 2020
Short stay
We had a short overnight stay. Checking in at 7pm and gone by 7am. Beds were comfortable. Bathroom was not to standard. shower head was loose from wall. Bathroom door did not close properly.
Furniture in room average
Verified traveller
1-night family trip
Verified Hotels.com guest review
2/10 Poor
20 March 2020
The room and building are in terrible condition and very uncared for. Not at all like the pictures, and not even worth the cheap price. Left early in the morning because I wanted to get out of there