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Hotel La Joya

3.0 star property
Beach hotel in Isla Mujeres with spa, outdoor pool

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Photo gallery for Hotel La Joya

Exterior
Aerial view
Property amenity
Exterior detail
Food and drink
Escape to Hotel La Joya, a seaside retreat with breathtaking views of the ocean. Unwind on the sun-kissed beach, indulge in a rejuvenating massage at the spa, or relax by the pool. With an international restaurant serving breakfast to dinner and helpful staff on hand, this hotel is perfect for those seeking relaxation.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Airport transfer
  • Pool
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Private beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is HK$1,077
HK$1,332 total
includes taxes & fees
19 Aug - 20 Aug

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Queen Beds, Garden View (with shared terrace)

In-room safe, desk, free WiFi, bed sheets

Room, 2 Queen Beds, Garden View (with shared terrace)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Furnished balcony
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Terrace, Ocean View

View from room

Suite, 1 King Bed, Terrace, Ocean View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Furnished balcony
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View (with shared terrace)

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed, Garden View (with shared terrace)

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Furnished balcony
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Garden View (with shared terrace)

In-room safe, desk, free WiFi, bed sheets

Suite, 2 Queen Beds, Garden View (with shared terrace)

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Penthouse, 1 Bedroom, Kitchenette

In-room safe, desk, free WiFi, bed sheets

Penthouse, 1 Bedroom, Kitchenette

Highlights

Furnished balcony
Air conditioning
Kitchenette
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Junior Suite, 1 Bedroom, 1 living room, Kitchenette

In-room safe, desk, free WiFi, bed sheets

Junior Suite, 1 Bedroom, 1 living room, Kitchenette

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Air conditioning
Kitchenette
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

In-room safe, desk, free WiFi, bed sheets

Suite

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Minibar
Cable channels
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Garden View (with shared terrace)

In-room safe, desk, free WiFi, bed sheets

Suite, 1 King Bed, Garden View (with shared terrace)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Izla Beach Front Hotel

  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.6 out of 10, Excellent, 1,037 reviews
The price is HK$1,075
HK$1,329 total
includes taxes & fees
19 Aug - 20 Aug
Izla Beach Front Hotel
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About the area

Map
Carretera al Garrafon, Km. 5, Fracc. Mar Turquesa No. 20, Isla Mujeres, QROO, 77400

What's nearby

  • Parque de los Suenos - 3 min walk - 0.3 km
  • Punta Sur - 13 min walk - 1.1 km
  • Isla Mujeres Sculpture Garden - 14 min walk - 1.2 km
  • Dolphin Discovery - 5 min drive - 4.6 km
  • Isla Mujeres Ferry Terminal - 9 min drive - 7.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 123 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Punta Sur - ‬12 min walk
  • ‪Zaza Beach Club - ‬11 min walk
  • Icebar
  • ‪Mar Bella - ‬17 min walk
  • The Joint

About this property

Hotel La Joya

Placing you just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Hotel La Joya offers a private beach where you can enjoy beach umbrellas, beach massages and sunloungers. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages at the spa. Las Mañanitas serves international cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a snack bar/deli and a terrace are other highlights. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 14 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:30 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Private beach access
  • Parasailing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • An outdoor pool
  • Full-service spa

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Bath or shower
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages. The spa is open daily.

Dining

Las Mañanitas – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:30 AM to 7:30 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Also known as

Hotel Joya Isla Mujeres
Joya Isla Mujeres
Hotel La Joya Hotel
Hotel La Joya Isla Mujeres
Hotel La Joya Hotel Isla Mujeres

Frequently asked questions

Does Hotel La Joya offer free cancellation for a full refund?

Yes, Hotel La Joya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel La Joya?

Yes, there's an outdoor pool. Guests have pool access from 8:30 AM to 7:30 PM.

Are pets allowed at Hotel La Joya?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel La Joya?

Yes, there's free self parking.

Is an airport shuttle service offered by Hotel La Joya?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel La Joya?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is noon.

Is there an on-site casino at Hotel La Joya?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (8 mi) and Dubai Palace Casino (8.1 mi) are both nearby.

What is there to do at Hotel La Joya and nearby?

Have fun with nearby activities such as boat tours, scuba-diving and windsurfing. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel La Joya also has a garden.

Are there restaurants at or near Hotel La Joya?

Yes, Las Mañanitas offers international cuisine.

Does Hotel La Joya have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Hotel La Joya like?

Hotel La Joya is a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 12 minutes' walk from Punta Sur.

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Hotel La Joya Reviews

Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

View
Service staff
Room
Breakfast
Patios
Islands
Food
Restaurant
Water
Store

What guests liked

  • Breakfast was a delightful experience, often served on the patio with a variety of options. (7 reviews)
  • The beachfront offers great views, accessibility, and a delightful experience with swimming, snorkeling, and kayaking opportunities. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Staff were polite and respectful. Property is beautiful. View is outstanding.
Sherry, 1-night trip

10/10 Excellent

The view is spectacular and the water is fantastic
laura, 3-night trip

10/10 Excellent

We loved the quiet laid back tropical feel of this place. It was just beautiful
Frank, 4-night trip

10/10 Excellent

Hidden gem
Annette, 1-night trip

10/10 Excellent

Excellent customer service, great rooms and amazing restaurant.
Brian, 2-night trip

10/10 Excellent

The place is so well maintained, so beautiful. The staffs are very helpful and very friendly. Overall we had very pleasing and very wonderful experience to stay and explore in this area in this beautiful island.
Toto, 4-night trip

8/10 Good

The hotel is very well located. The rooms need an update but overalll..good..location excellent..clean swimming pool..I would come back...
Marcial, 1-night trip

10/10 Excellent

Terrific views of the water and sunsets, helpful staff and the convenience of having meals on site
William, 21-night trip

10/10 Excellent

Enjoyed our stay!! Very unique hotel. Great staff!!!
Kent, 2-night trip

10/10 Excellent

Amazing experience. Just what we were looking for.
Paul, 7-night trip

10/10 Excellent

Very pretty and quaint property away from all the business of Playa Norte. Very close to punta sur, only a 10 minute walk. We came to relax and enjoy the beauty and this property delivered. It’s small and older but it’s beautiful and very charming. We would definitely return.
Vanessa, 2-night trip

2/10 Terrible

Expensive,uncomfortable, crap food, nice view, coffe made from tap water horrible taste very bad experience
Francisco, 3-night trip

8/10 Good

Truly lovely setting - the views and accessibility to the ocean are incredible we smirked right off the little hotel beach. Pool was delightful, staff highly easy and amenable. Woukd absolutely return again when the opportunity arises.
Lorraine, 1-night trip

10/10 Excellent

Although the room we originally requested was unavailable due to maintenance they made up for it with a free night. The hotel is beautiful the balconies spacious. The entire staff are pleasant and friendly. Love it there
laura, 5-night trip

6/10 Okay

Great location away from the busy and crowded downtown area. About 5km, which was easy to navigate by bus, taxi or golf cart. Rooms were tired and a little run down.
Ashley, 3-night trip

10/10 Excellent

Great Safe place
charles, 1-night trip

10/10 Excellent

Great place, awesome views.
Abraham, 1-night trip

10/10 Excellent

Beautiful property. Very clean. We walked a lot and we felt very safe.
Barbie, 4-night trip

10/10 Excellent

Very cute and quaint hotel, most beautiful ocean views
Mollie, 1-night trip

10/10 Excellent

Quiet, peaceful, beautiful, quaint… luved breakfast on the terrace!
Jason, 1-night trip

8/10 Good

The views are amazing
allison, 5-night trip

10/10 Excellent

Quaint little hotel- perfect stay for us to relax and unplug! Nothing fancy, but everything you need!
Skye, 3-night trip

6/10 Okay

Lots of stairs with uneven steps. The rooms are nice and clean but their bathroom is difficult to use. Every time someone gets a shower the whole bathroom is wet! We had to ask for a squeegee. And if someone is showering no one else can use the toilet. Staff is good and helpful. They have stairs to the access the ocean so you can swim in the ocean but there’s basically no beach. Overall a Fair Hotel for someone who wants a place to stay and explore the island with a golf cart.
Claudio, 3-night trip

10/10 Excellent

Third time staying here in 20 years. Its always a good time
Kurt, 7-night trip

10/10 Excellent

A must stay!! Adorable and very convenient to local foods, venues, and attractions!!! Easy golf cart ride to the whole isle!!!
James, 3-night trip