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Sanctuary Hotel

3.0 star property
Eco-friendly hotel with full-service spa, connected to a shopping centre, near Wat Mai

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sanctuary Hotel

Outdoor pool, pool loungers
Point of interest
Balcony
Dining
Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Pool
  • Spa
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Sauna
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Business centre
  • Meeting rooms
  • Airport shuttle

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Suite Room

Premium bedding, minibar, in-room safe, desk

Suite Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Bathrobes
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Separate bath and shower
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Unesco

Premium bedding, minibar, in-room safe, desk

Deluxe Unesco

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Bathrobes
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Unesco

Premium bedding, minibar, in-room safe, desk

Superior Unesco

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Premium bedding
Private bathroom
Minibar
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite Unesco

Balcony view

Suite Unesco

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite Unesco

Premium bedding, minibar, in-room safe, desk

Suite Unesco

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Unesco

Premium bedding, minibar, in-room safe, desk

Deluxe Unesco

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite Room

Premium bedding, minibar, in-room safe, desk

Suite Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite Room 1 Double bed

Premium bedding, minibar, in-room safe, desk

Suite Room 1 Double bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Suite Unesco

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Double Suite Unesco

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Unesco

Premium bedding, minibar, in-room safe, desk

Superior Unesco

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
Kitsalat Road, Ban aham, Luang Prabang

What's nearby

  • Morning Market - 8 min walk
  • Royal Palace - 10 min walk
  • Night Market - 11 min walk
  • Phousi Hill - 13 min walk
  • Heritage House - 4 min drive

Getting around

  • Luang Prabang (LPQ-Luang Prabang Intl.) - 10 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Indigo Cafe - ‬5 min walk
  • ‪Night Market Street Food - ‬6 min walk
  • ‪Joma Bakery Café - ‬6 min walk
  • ‪Break for a Bread - ‬3 min walk
  • ‪Redbul Bar - ‬6 min walk

About this property

Sanctuary Hotel

Sanctuary Hotel is just 2.6 mi (4.2 km) from the airport and offers a shuttle (available 24 hours). Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with Thai massages, facials or body scrubs. An outdoor pool, a bar/lounge and a sauna are other highlights at this eco-friendly hotel.

Languages

English, French, Italian, Lao, Spanish, Thai

At a glance

DONE

Hotel size

    • 30 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 16
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site extended parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby
  • Whale watching nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike hire
  • Pool loungers

Facilities

  • 5 buildings/towers
  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Art gallery on-site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Reception hall
  • Colonial architecture

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Tablet computer
  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Pillow menu
  • Turndown service
  • Premium bedding

Freshen up

  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include Thai massages, facials, body scrubs and body treatments.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 15 for adults and USD 15 for children
  • Airport shuttle service is offered for an extra charge of USD 10 per vehicle (one way)
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Rollaway beds are available for USD 25.0 per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards.

Also known as

Sanctuary Hotel Luang Prabang
Sanctuary Luang Prabang
Sanctuary Hotel Hotel
Sanctuary Hotel Luang Prabang
Sanctuary Hotel Hotel Luang Prabang

Frequently asked questions

Does Sanctuary Hotel offer free cancellation for a full refund?
Yes, Sanctuary Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sanctuary Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Sanctuary Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Sanctuary Hotel?
Yes, there's free self and extended parking.
Is an airport shuttle service offered by Sanctuary Hotel?
Yes, an airport shuttle is available. The charge is USD 10 per vehicle one way.
What are the check-in and check-out times at Sanctuary Hotel?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Sanctuary Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Sanctuary Hotel also has a sauna and a garden.
Are there restaurants at or near Sanctuary Hotel?
Yes, there's an on-site restaurant.
What's the area around Sanctuary Hotel like?
Sanctuary Hotel is in the heart of Luang Prabang, a short 8-minute walk from Morning Market and 10 minutes' walk from Royal Palace Museum.

Sanctuary Hotel Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Loved it
The hotel is set in gardens and pond. The room we had - upgraded - was spacious and clean with all amenities provided and was next to the swimming pool. The breakfast building is positioned next to the pond and extends over it. The staff there were friendly and helpful. Reception staff were all incredibly polite and assisted with suggestions for our walks around town. We really did enjoy our stay and would definitely come again.
Kevin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eco friendly hotel ideally situated in Luang Praba
Due to an admin error on my part we arrived a day earlier than expected, the staff were very helpful and managed to get us into our rooms without any fuss. The hotel is beautiful, centrally located and the staff are very helpful. We had massages in the spa on a couple of days and again the staff were excellent. I cannot recommend this hotel enough.
Christopher, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Quality Accomodation, centrally located
Great location you can walk to the Night Market and central area. Excellent reception service. Speak English well. Room was cleaned daily. Breakfast was quality. Eggs to your liking. Speciality breads. Beautifully landscaped gardens create a relaxing ambience. Aircon & Sat tv worked well.
James, 3-night trip
Verified Hotels.com guest review

6/10 Good

Mai, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel was extremely clean, the staff was so nice and helpful, they have bike for free that let you discover the city at your own pace. The rooms are spacious and the decoration is beautiful.
DIEGO ESCUAL, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very beautiful architecture and friendly staff
Ronald, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Sanctuary stay
Really enjoyed my stay at the Sanctuary hotel. Centrally located and easy walking distance to most of the quarter restaurants and downtown sites. The Viewpt is a little more of a walk. Room was smallish but liked the balcony which was nice for hanging out. Pool area was clean and enjoyable. Breakfast and staff response was outstanding. They fumigate your room in the evenings from what i can tell (ultimately your choice but you need to tell them if you dont want it)....never had a mosquito prob whatsoever but i could see how you could if you left your balcony doors open for an extra length of time. Price paid for having such beautiful grounds and pond area. Would most definitely stay here again!!
john, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The property is only a few minutes walk to everywhere you would like to go as in river old town cafes etc.
4-night romance trip
Verified Expedia guest review

8/10 Very good

Very nice Garden, the whole Hotel is created like a small Village, the Staff is very friendly and helpfully..close to the Night Bazar and the World Heritage Side, many Restaurants around, the Restaurant in the Hotel itself is vety good with reasonable Prices
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Well worth treating yourself. Great experience.
We originally only planned to stay for 3 nights but extended an additional 3 nights as were so relaxed and enjoyed our stay. The staff, although English not always up to scratch, can't do enough to help and followed up quickly when we had queries. We booked a tour and had a private car and driver from the hotel who looked after us at beautiful waterfalls, bear sanctuary and butterfly farm. We spent several sessions by the pool which is clean and luxurious sun loungers with service from the bar at the ring of a bell... literally! Breakfast, which was included, was a la carte and very tasty. We had a Laotian tasting platter and dinner one evening too, which were high quality but much more expensive than the great food you can get just round the corner in the main area of restaurants and bars. The hotel is a short walk from several temples including the national museum and royal palace. Make sure you walk to the top of Phousi Hill at sunset; breathtaking views. We would definitely stay again and have, in fact, booked at their sister hotel in Pak Beng as part of the 2 day boat tour to the Thai border the hotel helped us book.
James, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome Sanctuary
Hotel Sanctuary was amazing! Their friendly staff, perfect location, affordable price and overall gentle vibe was very much appreciated. I would recommend to all and would definitely stay again!
Ariana, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous
The hotel was beautiful. The service was wonderful. Everyone was very helpful and accommodating when booking tours and buses and taxis. The breakfast was amazing. The restaurant staff were wonderful. The grounds of the hotel are classy and beautiful beautiful. The rooms themselves are very clean, large and comfortable. The hotel itself is about four blocks from the night market. Literally a five minute walk to everything. Right around the corner from Utopia. I would recommend this hotel. I would stay here again no questions asked.
3-night trip
Verified Hotels.com guest review

8/10 Very good

Excellent hotel, would recommend!
Excellent hotel. Location very good too. Only thing was the shower wasn’t very powerful in the room. Room was very clean, staff friendly, breakfast good
Peter, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommended base to explore Luang Prabang
Good location slightly out of the busy centre of Luang Prabang. Rooms at the back live up to the name "Sanctuary" surrounding the lotus pond. Recommend an upstairs room for less mosquitos. Rooms very spacious, comfortable, hot water with good water pressure, and firm mattresses with good quality linen. Highly recommended.
Elizabeth, 5-night business trip
Verified Hotels.com guest review

8/10 Very good

Beautiful Hotel & Grounds
Beautiful hotel/grounds. We loved the atmosphere. Very well maintained. Super peaceful/quiet. Great location. Great Breakfast - lots to eat! Made-to-order eggs. Only complaint is that the walls are thin - we heard the people next door having a "good time". The drapes are black-out, so we couldn't sleep in, but most people want to wake early, so not a problem. Wifi was good. Shower was great - quality pressure/temp. The room was clean, they had everything we needed.
Verified Hotels.com guest review

10/10 Exceptional

Very friendly hotel with great service
Check in is prompt. We opted for the ground floor room due to both of us in the 80s but there were lots mosquitos as soon as we enter the room. The reception very efficiently changed our room to the next level which was very good. They even provided us with the spray. Room is spacious with view of the pond. Location is very convenient. Highly recommended.
Chit Beng, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The gardens and restaurant were in a lovely setting. The rooms all opened up onto the gardens. Rooms were slightly old style. Staff were all very friendly and helpful.
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

All of the Staff was incredibly friendly.
The We
William D, 6-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Nice rooms, lovely central courtyard (all rooms look out over the courtyard and the pond). The staff are really helpful, and there is a good selection of food in the restaurant.
4-night trip
Verified Expedia guest review

10/10 Exceptional

Great location, wonderful grounds, fantastic staff
We were picked up at the airport on time and warmly greeted at the hotel and even though we had a late night check in we were given a nice dinner. We requested two beds and had two single beds fairly comfortable. Wonderful staff!
Sandy, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Comfortable stay
Extremely comfortable stay for Christmas. Rooms were to a high standard and bed was very comfortable. Staff did more than enough to accommodate requests and were proactive in turning down the rooms, offering mosquito spray and even providing a little Xmas gift which was sweet and unexpected. Breakfast and restaurant are to a good quality and spa treatments are worth it. Overall really good stay.
Christopher, 5-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

An aptly named hotel in beautiful Luang Prabang.
Sanctuary is the perfect name for this hotel. It is close to the hustle and bustle of the night market but is quiet and resort like inside. Though the room was on the small side - as was the relative price for what you get - it was very comfy. Unfortunately, I came down with a bad cold and spent way too much time there. The staff was so accommodating and understanding, it actually felt quite homey. The outdoor breakfast buffet was nice with outstanding coffee. Though the selections are pretty limited, the restaurant has good food. All in all it really was a sanctuary.
Rob, 5-night romance trip
Verified Hotels.com guest review

8/10 Very good

Location is great, comfortable and accommodating
The location of the hotel is right in the heart of the city. Close walk to all the restaurants, bars, rivers and the night market. You can walk to around the city easily from the hotel. The rooms were clean and serviced regularly. Our requests were done punctually by the friendly staff. We were also allowed a late check out. The Buffet breakfast was nice and set in a relaxing environment.
Luke, 4-night trip
Verified Expedia guest review