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Hotel Mousai Puerto Vallarta Adults Only

5.0 star property
Adults-only beachfront resort with spa, near Garza Blanca Beach

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Photo gallery for Hotel Mousai Puerto Vallarta Adults Only

4 outdoor pools, free pool cabanas, pool umbrellas
Property video
4 outdoor pools, free pool cabanas, pool umbrellas
Kayaking
Aerial view
Surrounded by the crystal-clear waters of Garza Blanca Beach, Hotel Mousai Puerto Vallarta Adults Only offers a tranquil retreat. Enjoy beachfront dining, relax in a cabana by one of the four outdoor pools or unwind with yoga at the health club. The helpful staff has left a lasting impression on previous guests.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Pool
  • Connecting rooms available
  • Bar
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 9 restaurants and 2 poolside bars
  • 5 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • 2 outdoor tennis courts
  • Health club
  • Beach umbrellas
  • Beach sunloungers

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private hot tub
  • Living room
  • Premium TV channels
  • Garden
  • Daily housekeeping
The current price is HK$2,841
HK$3,409 total
includes taxes & fees
19 Aug - 20 Aug

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Corner Suite North

View from room

Corner Suite North

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 127 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Suite North

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Ultra Suite North

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 99 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Ultra Suites South Connected

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Two Ultra Suites South Connected

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 197 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for The Penthouse North

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

The Penthouse North

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 265 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Corner Suite South

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Ultra Corner Suite South

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 111 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Suite South

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Ultra Suite South

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 93 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite two Double Beds North

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Suite two Double Beds North

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 99 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Master Suite South

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Master Suite South

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 143 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite South

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Suite South

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 99 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Suite South Connected

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Two Suite South Connected

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 197 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Corner Suite South

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Corner Suite South

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 117 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite two Double Beds South

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Suite two Double Beds South

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 99 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite North

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Suite North

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 99 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Corner Suite North

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Ultra Corner Suite North

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 127 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Two bedroom Master Suite South

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Two bedroom Master Suite South

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 241 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ultra Suite Two Double Beds South

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Ultra Suite Two Double Beds South

Highlights

Balcony
Soundproofed
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

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Exterior

Casa Velas Adults Only All Inclusive

  • Pool
  • Spa
  • Free parking
  • Free WiFi
9.6 out of 10, Exceptional, 507 reviews
The price is HK$5,011
HK$5,011 total
includes taxes & fees
19 Aug - 20 Aug
Casa Velas Adults Only All Inclusive
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About the area

Map
Carretera a Barra de Navidad Km. 7.5, Puerto Vallarta, 48390

What's nearby

  • Garza Blanca Beach - 5 min walk - 0.5 km
  • Playa Gemelas - 3 min drive - 3.9 km
  • Playa Mismaloya - 5 min drive - 5.4 km
  • Vallarta Zoo - 7 min drive - 6.9 km
  • Malecon - 9 min drive - 9.2 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 40 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mismaloya Grill Restaurant - ‬4 min drive
  • ‪Blanca Blue Restaurant & Lounge - ‬2 min walk
  • ‪Los Arcos Snack Bar & Grill - ‬5 min drive
  • ‪BocaDos STK - ‬7 min walk
  • ‪Vivaz Buffet - ‬4 min drive

About this property

Hotel Mousai Puerto Vallarta Adults Only

At Hotel Mousai Puerto Vallarta Adults Only, you can spend time at the beach enjoying beach umbrellas, volleyball and sunloungers, plus you'll only be steps from Bay of Banderas. 4 outdoor pools provide a splash of fun, and guests can also take advantage of a health club and 2 outdoor tennis courts. Hiroshi - Japanese, one of 9 restaurants, serves Japanese cuisine and is open for dinner. Other highlights at this luxurious resort include 2 poolside bars, a rooftop terrace and a hot tub. Fellow travellers love the pool and helpful staff.

All-inclusive

All-inclusive room rates at Hotel Mousai Puerto Vallarta Adults Only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkelling

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Language
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 145 units
    • Arranged over 18 floors

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: midnight
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

    • Free on-site self-parking
    • Free on-site valet parking

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Designated smoking areas
    • Caters to adults only
LOB_HOTELS

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–noon
  • 9 restaurants
  • 5 bars/lounges
  • 2 poolside bars
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Racquetball/squash
  • Ecotours
  • Hiking/biking trails
  • Kayaking
  • Snorkelling
  • Evening entertainment
  • Paddleboard on-site
  • Shopping
  • Free use of nearby fitness centre
  • Golf lessons nearby
  • Mountain climbing nearby
  • Sailing nearby
  • Zip-lining nearby
  • Marina nearby
  • Whale watching nearby

Working away

  • Meeting room
  • Co-working spaces
  • Conference space (2809 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Paddleboard on-site
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 2014
  • ATM/banking
  • Rooftop terrace
  • Garden
  • Picnic area
  • Piano
  • Communal living room
  • Health club
  • 4 outdoor pools
  • Designer shops on-site
  • Bike parking
  • Full-service spa
  • Hot tub
  • 2 outdoor tennis courts
  • Massage/treatment rooms
  • Vegetarian dining options
  • Comprehensive recycling policy
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Lift
  • Lift door width (centimetres): 150
  • Well-lit path to entrance
  • Step-free path to entrance
  • Smooth flooring in public areas
ROOM

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 55-inch flat-screen TV
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Private outdoor hot tub
  • Balcony
  • Individually decorated
  • Separate living room

Freshen up

  • Rainfall shower heads
  • Shower only
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient toilets only
  • Guidebooks/recommendations
STAR_OUTLINE

Special features

Spa

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Hiroshi - Japanese – Overlooking the ocean, this restaurant specialises in Japanese cuisine and only serves dinner.
The Terrace – Overlooking the ocean, this restaurant specialises in international cuisine and only serves breakfast. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
NOI - Italian Restaurant – This restaurant specialises in international cuisine and serves breakfast and dinner. Open selected days.
The Rooftop – This poolside rooftop bar specialises in international cuisine and serves lunch and light fare. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
DAO-Contemporary Chinese – This beachfront restaurant specialises in Mexican cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.
MONETIZATION_ON

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 15 to 40 per person
  • Airport shuttle service is offered for an extra charge of USD 130 per vehicle (return. Maximum occupancy 5)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a smoke detector and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.

Also known as

Hotel Mousai Puerto Vallarta
Hotel Mousai
Mousai Puerto Vallarta
Mousai
Hotel Mousai Puerto Vallarta Puerto Vallarta
Mousai Puerto Vallarta Puerto Vallarta
Mousai Puerto Vallarta
Hotel Mousai Puerto Vallarta
Hotel Mousai Puerto Vallarta Adults Only Resort
Hotel Mousai Puerto Vallarta Adults Only Puerto Vallarta
Hotel Mousai Puerto Vallarta Adults Only Resort Puerto Vallarta
HELP_OUTLINE

Frequently asked questions

Does Hotel Mousai Puerto Vallarta Adults Only offer free cancellation for a full refund?

Yes, Hotel Mousai Puerto Vallarta Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Mousai Puerto Vallarta Adults Only?

Yes, there are 4 outdoor pools.

Are pets allowed at Hotel Mousai Puerto Vallarta Adults Only?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Mousai Puerto Vallarta Adults Only?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by Hotel Mousai Puerto Vallarta Adults Only?

Yes, an airport shuttle is available. The charge is USD 130 per vehicle return.

What are the check-in and check-out times at Hotel Mousai Puerto Vallarta Adults Only?

Check-in start time: 4 PM; check-in end time: midnight. Check-out time is noon. Express check-out is available.

Is there an on-site casino at Hotel Mousai Puerto Vallarta Adults Only?

No, this resort doesn't have a casino, but Vallarta Casino (14-min drive) and Winclub Casino Platinum (15-min drive) are both nearby.

What is there to do at Hotel Mousai Puerto Vallarta Adults Only and nearby?

Have fun with on-site activities such as kayaking, snorkelling and volleyball and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, basketball and ecotours. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 4 outdoor swimming pools. Hotel Mousai Puerto Vallarta Adults Only also has 2 poolside bars, 5 bars and a health club, as well as a picnic area and a garden.

Are there restaurants at or near Hotel Mousai Puerto Vallarta Adults Only?

Yes, there are 9 on-site restaurants, featuring al fresco dining, Japanese cuisine and ocean views.

Does Hotel Mousai Puerto Vallarta Adults Only have rooms with private hot tubs?

Yes, each room has a outdoor private hot tub.

Does Hotel Mousai Puerto Vallarta Adults Only have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Mousai Puerto Vallarta Adults Only like?

Hotel Mousai Puerto Vallarta Adults Only is a short 2-minute walk from Bay of Banderas and 5 minutes' walk from Garza Blanca Beach.

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Hotel Mousai Puerto Vallarta Adults Only Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
View
Restaurant
Drinks
Beach
Amenities
Concierge
Room service

What guests liked

  • The beach was a nice place to sit and soak in the sun, with a marked-off swimming area and great service from servers. (8 reviews)
  • Breakfast options were excellent with a variety of choices and convenient room service was a nice touch. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Best place in puerta vallarta.
Abraham Prado, 3-night trip

10/10 Excellent

Beautiful hotel. Spectacular views and exceptional service!
Claudia, 2-night trip

10/10 Excellent

i like this place, very safe with friendly staff.. diego is the best.
Hersel, 4-night trip

10/10 Excellent

I cannot speak highly enough of Hotel Mousai. The staff was incredible, the food was yummy, the rooms and views were amazing. Everything was so clean and elegant and they treated us like Royalty.
Carrie, 4-night trip

10/10 Excellent

We celebrated my birthday and our 26th wedding anniversary and the staff were exceptionally outstanding in many ways, ensuring our celebrations were memorable!!!!
Maryann de Leon, 4-night trip

8/10 Good

Beautiful ocean views from our balcony.
Rubina, 3-night trip

10/10 Excellent

Beautiful peaceful great service
Holly, 4-night trip

8/10 Good

This property is beautiful. Some of the staff is nice but others but
Monique Nichelle, 3-night trip

10/10 Excellent

30 minutes from airport, amazing views of ocean at Mousai resort, have access to other hotels on Garza Blanca property, great food, great service, perfect for relaxing!
JD, 2-night trip

10/10 Excellent

excellent as always
Levon, 4-night trip

10/10 Excellent

We enjoyed the food, the roof top pool/bar. We also enjoyed our breakfast at Blanco Blue with Alexis and Ronaldo serving us. They did a wonderful job.
Katharina, 7-night trip

10/10 Excellent

Excellent resort!!
edvin, 4-night trip

10/10 Excellent

Great customer service, beautiful facility and great food
sedric, 3-night trip

10/10 Excellent

This property is absolutely beautiful an
Lilit, 3-night trip

10/10 Excellent

Excellent service and food
Kim, 6-night trip

10/10 Excellent

I love everything about Hotel Mousai
shikita, 5-night trip

8/10 Good

Don’t knock on the door pass 8pm unless requested
FAAIZAH, 3-night trip

2/10 Terrible

Worst staff and customer experience
Ismail, 3-night trip

10/10 Excellent

Excellent hotel
Amalya, 2-night trip

10/10 Excellent

Good property, good food
Paraveen M, 4-night trip

10/10 Excellent

One of the best all inclusive stays out there. Had a great stay.
mark christopher, 7-night trip

10/10 Excellent

excelente
Jose Cuahutemoc, 1-night trip

10/10 Excellent

Excelente
Lu, 1-night trip

10/10 Excellent

dear Mousai team, thank you so much for hosting us for our first time in Puerto Vallarta. This has been an exceptional holiday week we will forever remember. The hotel, garden, spa, bedroom and rooftops are absolutely gorgeous. We enjoyed our bedroom with its amazing view and ensured to use the jacuzzi daily. The room was always clean and ready whenever we came back, and the room service was perfect. The food and cocktails were beyond exceptional as well, from Italian, Japanese, Chinese and Bocado's, we have been eating at Michelin restaurants all week, and that's a huge compliment coming from us, very picky Frenchies. We were even more pleased by the level of service, kindness and empathy your team offered us, which makes really your hotel a special place. In particular, we are very thankful for our butler Ernesto, so kind and professional, and by other staffs in all your fabulous areas (Enrique, Marco, Alejandra, Pilar, Jan, Orlando, Ricardo... and so many others at the rooftop and other levels). We are already dreaming to come back and enjoy it again, but until that, please receive and share our gratitude to all your staff and wishing you all the best to your future projects! Muchas gracias! Aude & Cedric
Aude C, 8-night trip

10/10 Excellent

The staff was very friendly and helpful. The pool and grounds were beautiful. I would say the gym was adequate but nothing special for equipment. The room was very big, but has a lot of space that was poorly utilized. There could have been more storage for clothes and personal belongings. In our room one of the windows/motors for the automatic blinds was popping over and over again during the day. Our door didn’t shut on its own. These were small issues overall. The bed was very comfortable and the room automation was a great feature. Resort food was an 8/10. We had an excellent time and we will go back.
Katelyn, 5-night trip