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Hotel Cayena Caracas a LHW

4.5 star property
Luxury hotel with outdoor pool, near Fundacion Centro de Estudios Latinoamericanos Romulo Gallegos

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Experience the essence of Caracas at Hotel Cayena Caracas, where luxury meets relaxation. Unwind by the outdoor pool with sun loungers and umbrellas or indulge in a sports massage at the spa. Savor Italian cuisine at Sereno restaurant, enjoy high-speed WiFi, and explore nearby Altamira Square.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free Wi-Fi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • 24-hour business centre

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Cable/satellite TV service
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is HK$4,449
HK$5,161 total
includes taxes & fees
16 Jun - 17 Jun

Why we love this property

Business meets pleasure
Tackle work in the 24-hour business centre or coworking space, then recharge with in-room massages and poolside drinks at the manager's reception.
Culinary adventures
This hotel's restaurant serves Italian cuisine while a cafe and bar offer additional dining options. Guests can also enjoy a buffet breakfast.
Spa and nature getaway
Luxurious spa services and a 24-hour gym offer rejuvenating escapes. Nature reserve proximity and a tranquil garden complete the wellness experience.

Room options

View all photos for Prestige King

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Prestige King

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Castellana Suite

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Castellana Suite

  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Ávila Suite

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Ávila Suite

  • Mountain view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Cayena Suite

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Presidential Cayena Suite

  • Garden view
  • 87 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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8.4 out of 10, Very good, 621 reviews
The price is HK$1,269
HK$1,472 total
includes taxes & fees
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About the area

Map
Av. José Angel lamas y El Bosque, Av. Principal de La Castellana, Caracas, Miranda, 1060

What's nearby

  • Altamira Square - 9 min walk - 0.8 km
  • El Avila National Park - 15 min walk - 1.3 km
  • Sambil Caracas Commercial Center - 17 min walk - 1.5 km
  • Plaza los Palos Grandes - 18 min walk - 1.5 km
  • Centro Comercial Ciudad Tamanaco - 3 min drive - 2.0 km

Getting around

  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia) - 45 min drive
  • Caracas Station - 25 min drive
  • Charallave Norte Station - 49 min drive
  • Charallave Sur Station - 63 min drive
  • Altamira Station - 11 min walk
  • Chacao Station - 15 min walk
  • Parque del Este Station - 21 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Lee Hamilton Steak House - ‬1 min walk
  • ‪Fresh Fish Market & Café - ‬6 min walk
  • ‪El Naturista - ‬7 min walk
  • ‪Gran Horizonte - ‬6 min walk
  • ‪El Mundo Del Pollo - ‬5 min walk

About this property

Hotel Cayena Caracas a LHW

  • Hotel Cayena Caracas a LHW features a rooftop terrace and puts you within a 10-minute walk of Fundacion Centro de Estudios Latinoamericanos Romulo Gallegos and Altamira Square. Guests can indulge in sports massages or reflexology, and Italian cuisine is served at Sereno, which is open for breakfast, lunch and dinner. An outdoor pool, a poolside bar and a 24-hour fitness centre are other highlights at this luxurious hotel. Public transportation is only a short walk: Altamira Station is 11 minutes and Chacao Station is 15 minutes.

At a glance

DONE

Hotel size

    • 46 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • You will be asked to provide the property with a copy of your passport after booking
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free secured, covered on-site valet parking
DONE

Transfers

    • Airport shuttle on request (during limited hours)*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Free daily reception
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Golfing nearby

Working away

  • 24-hour business centre
  • 7 meeting rooms
  • Co-working spaces
  • Conference centre (495 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness centre
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Lift door width (centimetres): 60
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 54
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 42-inch LED TV
  • Cable TV channels

Home comfort

  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include sports massages and massages. A variety of treatment therapies are provided, including reflexology.

Dining

Sereno – This fine-dining restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 30 to 60 for adults and USD 30 to 60 for children
  • Airport shuttle service is offered for an extra charge of USD 336 per vehicle (return. Maximum occupancy 3)
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 79.0 per day
  • Airport shuttle service for children up to age 12 costs USD 280 (return)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

Guests can rest easy knowing that there's a fire extinguisher on-site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Cayena-Caracas

Cayena Caracas

Hotel Cayena Caracas Hotel

Hotel Cayena Caracas Caracas

Hotel Cayena Caracas Hotel Caracas

Frequently asked questions

Is there a pool at Hotel Cayena Caracas a LHW?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at Hotel Cayena Caracas a LHW?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Cayena Caracas a LHW?

Yes, there's free valet parking.

Is an airport shuttle service offered by Hotel Cayena Caracas a LHW?

Yes, an airport shuttle is available. The charge is USD 336 per vehicle return.

What are the check-in and check-out times at Hotel Cayena Caracas a LHW?

Check-in start time: 3 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Hotel Cayena Caracas a LHW and nearby?

Hotel Cayena Caracas a LHW has an outdoor pool and a 24-hour fitness centre, as well as spa services and a garden.

Are there restaurants at or near Hotel Cayena Caracas a LHW?

Yes, Sereno offers Italian cuisine.

What's the area around Hotel Cayena Caracas a LHW like?

Hotel Cayena Caracas a LHW is a short 10-minute walk from Altamira Square and 15 minutes' walk from El Avila National Park.

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Reviews

Reviews

10

Exceptional

10

Cleanliness

8.6

Location

10

Staff & service

10

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

The hotel is excellent
FREDI, 1-night trip
Verified

10/10 Exceptional

Nice hotel
Mustafa, 2-night trip
Verified

10/10 Exceptional

This is a first class facility with English speaking(a rarity in Venezuela) well trained staff. Everything is impeccable.
Avsin, 2-night trip
Verified

10/10 Exceptional

Every thing is excellent! 5 stars
Mariandrea, 1-night trip
Verified

10/10 Exceptional

Excelente servicio. buena comida. Hotel seguro. La locación es buena. las habitaciones son cómodas. Uno de los mejores hoteles en los que he estado
2-night trip
Verified

10/10 Exceptional

This was THE BEST EXPERIENCE IN OUR LIVES!!! if you really want to feel like a million dollars and be treated like a King, PLEASE PLEASE and if you make it to Caracas, YOU HAVE TO GO TO THIS HOTEL... The staff I can say hands down is the best I have ever seen in my life, even in movies... the Outstanding treatment we got from the moment we arrived was again out of this world, the facilities are nothing but incredible, the attention to detail has no words.. But make sure to stay more than one night because you will definitely want to enjoy the hotel.. My wife and I had plans to stay only one night but after the first day we decided to stay 3 additional nights. There are no words to express the food in the restaurant, the again outstanding treatment of the staff and great place this hotel is. 1 Million points to everyone working there!.. and Thank you!!..
Mario, 1-night trip
Verified

10/10 Exceptional

Excellent service, great location, awesome food

Excellent staff Great locatiom Awesome food Rooms neat and clean Upscale Privacy
T.A, 3-night trip
Verified

10/10 Exceptional

World class hotel

Incredible hotel, the staff is unbelievably capable and attentive to every detail.
Richard, 3-night trip
Verified

10/10 Exceptional

Confy and safe

Spent 3 days inside with all what was needed. Great attentive service, quality of the products, beautiful enviroment for meetings.
Verified

8/10 Very good

The best hotel in Caracas

If you are looking for privacy and an excellent service, Cayena is the place to stay. Beautiful decoration. Excellent amenities. Is like a bubble in a trouble city.
Verified

10/10 Exceptional

Front desk went out of way to help us on our stay!!!
Verified

10/10 Exceptional

It was excellent
Verified

10/10 Exceptional

Great privacy and comfort

Great hotel with great service and maximum privacy
Verified

8/10 Very good

Great!

Good hotel.
Verified

10/10 Exceptional

Espectacular

Excelente muy satisfecha
Verified

10/10 Exceptional

Se andate a Caracas è qui che dovete dormire!

A Caracas per lavoro. città pericolosa, paese pericoloso. questo hotel dà la sicurezza di tutto. ed ogni confort e sta nella zona migliore della città. e' qui che dovete andare se vi recate da queste parti.
Verified

10/10 Exceptional

Pierre, 3-night trip
Verified

10/10 Exceptional

angel, 1-night trip
Verified

10/10 Exceptional

Ernesto, 1-night trip
Verified

10/10 Exceptional

1-night trip
Verified

10/10 Exceptional