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Aparthotel

Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive

4.5 star property
Playa del Carmen beachfront aparthotel with 5 restaurants, spa

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Photo gallery for Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive

Pool
5 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Interior
Sauna, hot tub, steam room, body treatments, aromatherapy
5 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Escape to Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive and unwind in style with 2 poolside bars, a rejuvenating spa, and a tranquil garden. Treat your family to an unforgettable getaway with 3 outdoor pools and express check-out. The helpful staff has left a lasting impression on previous guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Free parking
  • Spa
  • 24/7 front desk

Main amenities (12)

  • 159 apartments
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 2 poolside bars
  • 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Free children's club
  • Free supervised childcare
  • Free airport shuttle
  • Fitness centre
  • Children's pool

Feel at home (6)

  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Separate bath and shower
  • Cable/satellite TV service
  • Garden
The current price is HK$2,612
HK$3,182 total
includes taxes & fees
3 Sept - 4 Sept

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for OCEANFRONT SUITE

Free minibar, desk, laptop workspace, blackout curtains

OCEANFRONT SUITE

Highlights

Patio
Air conditioning
Free minibar items
Smart TV
Day bed
Separate bedroom
Blackout curtains
Hairdryer
  • 67 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for OCEANFRONT SWIM UP SUITE

Free minibar, desk, laptop workspace, blackout curtains

OCEANFRONT SWIM UP SUITE

Highlights

Patio
Private pool
Air conditioning
Free minibar items
Smart TV
Day bed
Separate bedroom
Blackout curtains
  • 67 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for OCEANFRONT POOL SWIM UP SUITE

Free minibar, desk, laptop workspace, blackout curtains

OCEANFRONT POOL SWIM UP SUITE

Highlights

Patio
Private pool
Air conditioning
Free minibar items
Smart TV
Day bed
Separate bedroom
Blackout curtains
  • 67 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite Standard with Sea View

Free minibar, desk, laptop workspace, blackout curtains

Suite Standard with Sea View

  • 67 sq m
  • Sea view
  • Sleeps 4

View all photos for Suite Junior with Sea View

Free minibar, desk, laptop workspace, blackout curtains

Suite Junior with Sea View

  • 67 sq m
  • Sea view
  • Sleeps 4

View all photos for Suite with Sea View

Free minibar, desk, laptop workspace, blackout curtains

Suite with Sea View

  • 61 sq m
  • Sea view
  • Sleeps 4
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About the area

Map
Playa del Carmen, QROO

What's nearby

  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 5 min drive - 4.6 km
  • Playa Paraiso Golf Course - 6 min drive - 5.0 km
  • Paradise Beach - 9 min drive - 6.4 km
  • Maroma Beach - 14 min drive - 9.9 km
  • Puerto Morelos Town Square - 17 min drive - 14.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 31 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 19.1 miles/30.7 km
  • Free airport shuttle

Restaurants

  • ‪El Mar Y Tierra - ‬7 min drive
  • ‪El Cocotal - ‬2 min walk
  • ‪Blue Fish Restaurant - ‬10 min drive
  • ‪Huama - ‬10 min drive
  • Don Miquel

About this property

Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive

Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive is a great choice for your beach stay in Playa del Carmen. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body scrubs and aromatherapy. KICK, one of 5 restaurants, serves breakfast and lunch. There are 2 poolside bars and a free airport shuttle, and apartments get the details right with free minibar items and Jetted bath. Fellow travellers love the helpful staff.

All-inclusive

This aparthotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Room service during certain hours
In-room minibar (all beverages included)

Land activities

Volleyball
Children's club
Childcare

Entertainment

On-site entertainment and activities

Languages

American (Sign language), English, Spanish

More about this property

VISIBILITY

At a glance

Property size

    • 159 apartments

Arriving/Leaving

    • Check-in start time: 2:30 PM; check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)
    • Free supervised childcare
    • Free children's club

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas

Parking

    • Free secured, uncovered on-site self-parking
    • Free secured, uncovered on-site valet parking

Transfers

    • Free airport shuttle on request (available 24 hours a day)*

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Beach

  • On the beach

Pool/Spa

  • 2 outdoor pools
  • Hot tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • Manicures and pedicures
  • Body scrubs
  • Deep-tissue massages
  • Body treatments
  • Hot stone massages
  • Aromatherapy
  • Reflexology

Internet

  • Free WiFi

Parking and transport

  • Free secured, uncovered self-parking on site
  • Free secured, uncovered valet parking on site
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Family friendly

  • Free supervised childcare
  • Free children's club
  • Children's pool
  • Children's games

Restaurants on site

  • KICK
  • PALMS RESTAURANT
  • JADE
  • HABB
  • SWELL

Dining

  • 5 restaurants
  • 2 poolside bars and 2 bars/lounges
  • Stocked minibar (free)
  • Room service available

Bedrooms

  • Day bed
  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Hydromassage shower head
  • Jetted
  • Shampoo
  • Free toiletries
  • Bathrobes
  • Toilet paper
  • Hairdryer
  • Slippers
  • Soap

Entertainment

  • 30-inch smart TV with cable/satellite service

Outdoor areas

  • Balcony
  • Terrace
  • Garden
  • Picnic area
  • Outdoor furniture
  • Outdoor entertainment area

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace
  • Desk chair

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 114
  • Tile flooring in public areas
  • Tile flooring in room
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Local maps
  • Iron/ironing board
  • Phone
  • Blackout curtains
  • Safe at front desk
  • Free newspapers
  • Banquet hall

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 159 rooms
  • Traditional architecture
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Náay Spa. Services include deep-tissue massages, hot stone massages, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

KICK – This restaurant serves breakfast and lunch.
PALMS RESTAURANT – This restaurant serves breakfast and lunch. Open daily.
JADE – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
HABB – This restaurant specialises in Indian cuisine and only serves dinner. Open daily.
SWELL – On-site bar. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
MONETIZATION_ON

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Generations Riviera Maya All Inclusive Playa del Carmen
Generations Riviera Maya Gour
Generations Riviera Maya Playa del Carmen
Generations Riviera Maya
Generations Riviera Maya All Inclusive
Generations Riviera Maya Family Resort All Inclusive
Generations Riviera Maya Family Resort More Inclusive
Generations Riviera Maya Gourmet All Inclusive by Karisma
HELP_OUTLINE

Frequently asked questions

Is there a pool at Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive?

Check-in start time: 2:30 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive and nearby?

Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive has 2 poolside bars, 2 bars and a spa, as well as a fitness centre, a picnic area and a garden.

Are there restaurants at or near Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive?

Yes, there are 5 on-site restaurants, featuring Japanese cuisine.

Does Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive have private hot tubs?

Yes, each apartment has a jetted bath.

Does Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive have any outdoor private spaces?

Yes, each apartment features a balcony.

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Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive Reviews

Reviews

8.2

Very good

9.0/10

Cleanliness

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staff
Food
Restaurant
Room
Beach
Booking
Children
Recreation
Ocean
Shower

Reviews

10/10 Excellent

generations maya is a win win
Jonathan, 5-night trip

10/10 Excellent

Incredible family experience
Aimee, 4-night trip

10/10 Excellent

Great food, great hotel accomodations, great hotel hosts, felt safe the hole stay. Very restful and great overall experience!
Abner, 4-night trip

10/10 Excellent

Had everything we needed for a family vacation with a 2 and 4 year old! They made everything so easy! I wish there were more dining options as the buffet was closed 1 day. And the beachfront hotel closed another day. Everutjing else required reservations and was full!
THERESA, 5-night trip

10/10 Excellent

Amazing resort with exceptional food and a quiet cozy feel. Great restaurant options with the adjacent adults only resorts. Beach was beautiful, ocean was rocky.
Perry, 9-night trip

4/10 Poor

Not for families. Limited dining options. No snack options, no evening entertainment at the family side.
Talia, 2-night trip

10/10 Excellent

Everything was perfect and the 'more inclusive option' was a great value.
Christopher James, 6-night trip

8/10 Good

Nick and maroma beach was good
Sang I, 2-night trip

10/10 Excellent

The staff were very friendly and jolly which is a great way to greet people
Jonah, 3-night trip

10/10 Excellent

We had a great time and everything was very well organized and everyone was helpful and pleasant.
patrick, 3-night trip

2/10 Terrible

Terrible experience terrible food terrible treatment
Dalissa, 3-night trip

10/10 Excellent

We traveled with our 2 and 4 year old and worrying they might be a little too young for travel. 3 months later and the kids still talk about how they want to go back and we continue to tell others how great they were with the kids. The property was very well maintained, the food was great, rooms were fantastic, and the staff... Darn were the staff ever incredible! We'll certainly be back. We're becoming big fans of Lomas properties
Ryan, 7-night trip

2/10 Terrible

Very poor help desk service and some staff at concierge were really rude .
dhiren, 2-night trip

10/10 Excellent

Best experience, love the hotel and also the staff. Great kids area and the food was incredible. Will definitely come back :)
Rebecca Barcellos, 4-night trip

10/10 Excellent

Loved out stay at Generations Resort. My only issue during the stay was not having at least 2 time options to retune from the water park back to h to the resort as it makes it very hard for your children to be at the park for so many hours and it was such an issue for us to return in the taxi we had to order and pay $30 for. I do have to say the staff is amazing, very friendly, helpful and informative I did communicate this to the concierge office and they offered to help with transportation if I needed earlier for the next day I was going back. Besides that we really enjoyed our stay at the hotel and would definitely be back
Elia, 4-night trip

10/10 Excellent

Great and seamless experience from the complimentary pickup from the airport to the stay with many food options. The staff were great the whole way through.
Larry, 4-night trip

4/10 Poor

Poor management of checking in guests, communication on the site
AIMEE, 2-night trip

10/10 Excellent

spacious rooms exceptional customer service
Mandeep, 1-night trip

10/10 Excellent

The property has many excellent features, such as luxurious accommodations, a beautiful beach, and attentive service. However, although our all-inclusive reservation included access to all 15 restaurants, we could only enjoy four as the rest were exclusively for adults!
Yasameen, 5-night trip

8/10 Good

property was very clean and room was spacious. But having limited access to beach area ( we could not walk much on the beach area with kids since adult side of hotel would not allow kids to walk pass them) There is Casita (adult only hotel) side where beach is cut off with cement, and there are seating areas and hammocks on the beach my kids were not allowed to be on. there was no one at the beach except security personel watching us not to seat on those seats. With extreme windy weather and seaweeds everywhere making ribbon like line in the ocean and sand, we only got to swim in one pool. Going to Nick water park was hassel and we come to Mexico for ocean, not water park anyways. If we would want to go water park, we have alot more bigger one in the state or Bahama. If you have little babies or kids under 5years old who does not need much of adventure, this is the hotel for you. Very well maintained and Clean for sure. Shower water pressure is amazing. However, if you have little bit older kids, probably not a best choice.
Minji, 5-night trip

8/10 Good

The place is beautiful, the staff is tremendously welcoming and nice, the property has tons of activities to try out if relaxing at the pools and beaches isn’t for you. There’s a little bit of everything for everyone. Only thing that wasn’t really great was the lunch and dinner, the food isn’t really good quality it was more on the cheaper American buffet style type rather than authentic Mexican style.
Claudia, 5-night trip

10/10 Excellent

Overall satisfactory
yasmin, 7-night trip

6/10 Okay

Didn’t have much areas for the kids to walk and play as the other resorts were adults only. Ordered room service twice and it didn’t show up. Other times it took over 2 hours. Had to go and get water myself everyday. Asked for the mini bar to be restocked everyday and that didn’t happen.
David, 7-night trip

10/10 Excellent

The staff could not be nicer or more willing to help. Everyone goes out of their way to make sure you have everything you need. The restaurants are incredible for an all inclusive. The drinks are delicious. We brought our baby and they had everything we needed at the resort - a crib/monitor/etc. It’s not a big resort, but if you are looking for a short relaxing vacation, this is great!
Jillian, 3-night trip

10/10 Excellent

very nice
Harlan, 5-night trip