In the heart of Makati, The Charter House offers a tranquil retreat with a rooftop terrace, an outdoor pool with sun loungers, and relaxing spa services. Connect to in-room WiFi or grab a bite at The Capiz Coffee Shop serving local and international cuisine. Previous guests rave about the helpful staff.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Airport transfer
Pool
Non-smoking
24/7 front desk
Laundry facilities
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurants
Outdoor pool
Rooftop terrace
Breakfast available
Room service
Business centre
Airport shuttle
Terrace
24-hour front desk
Air conditioning
Front desk safe
Feel at home (6)
Fridge
Private bathroom
Television
Terrace
Daily housekeeping
Laundry facilities
The current price is HK$322
HK$322
HK$400 total
includes taxes & fees
29 Aug - 30 Aug
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Premier Room (Greenbelt Mall View)
Premier Room (Greenbelt Mall View)
7.87.8 out of 10
Good
19 reviews
(19 reviews)
Highlights
Air conditioning
Fridge
LED TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
Electric kettle
20 sq m
City view
Sleeps 2
1 Queen Bed
View all photos for Superior Room
Superior Room
8.68.6 out of 10
Excellent
24 reviews
(24 reviews)
Highlights
Air conditioning
Fridge
LED TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
Electric kettle
20 sq m
Sleeps 2
1 Queen Bed OR 2 Twin Beds
View all photos for VIP Room
VIP Room
8.08.0 out of 10
Very good
5 reviews
(5 reviews)
Highlights
Air conditioning
Fridge
LED TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
Electric kettle
34 sq m
1 bedroom
City view
Sleeps 2
1 Queen Bed
View all photos for Family Room (Greenbelt Mall View)
114 Legazpi Street, Legazpi Village, Makati, Manila, 1229
What's nearby
Greenbelt Shopping Mall - 1 min walk - 0.0 km
Ayala Center - 1 min walk - 0.0 km
Ayala Museum - 3 min walk - 0.3 km
Glorietta Mall - 5 min walk - 0.4 km
Fort Bonifacio - 4 min drive - 2.5 km
Getting around
Manila (MNL-Ninoy Aquino Intl.) - 29 min drive
Manila Pasay Road Station - 17 min walk
Gil Puyat Station - 23 min walk
Manila EDSA Station - 29 min walk
Ayala Station - 13 min walk
Magallanes Station - 24 min walk
Buendia Station - 26 min walk
Airport shuttle (surcharge)
Restaurants
Chili's - 1 min walk
Tsujiri - 1 min walk
Coffee Lab - 1 min walk
ALFRED at Makati Diamond Residences - 1 min walk
Phở Hòa - 1 min walk
About this property
The Charter House
The Charter House features a rooftop terrace and puts you only steps from Greenbelt Shopping Mall. Guests can indulge in massages and enjoy local and international cuisine at The Capiz Coffee Shop, which is open for breakfast, lunch and dinner. Other features include an outdoor pool and a terrace. The helpful staff and overall property condition get good marks from fellow travellers. Public transportation is close by: Ayala Station is only 13 minutes on foot.
Languages
English, Filipino
At a glance
DONE
Hotel size
108 rooms
Arranged over 10 floors
DONE
Arriving/Leaving
Check-in time starts at 2 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
No cots (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No on-site parking
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 9:00 AM–10 AM
Restaurant
Room service (limited hours)
Travelling with children
Local/corner shop
Working away
Business centre
Meeting room
Services
24-hour front desk
Laundry facilities
Luggage storage
Porter/bellhop
Pool loungers
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
An outdoor pool
Banquet hall
Traditional architecture
Accessibility
Lift
Room amenities
Be entertained
32-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Electric kettle
Slippers
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Special features
Dining
The Capiz Coffee Shop – This coffee shop specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare.
Fees & policies
Refundable deposits
Deposit: PHP 1000 per accommodation, per stay
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately PHP 200 to 500 per person
Airport shuttle service is offered for an extra charge of PHP 1100 per vehicle (one-way. Maximum occupancy 2)
Policies
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
Charter House Hotel Makati
Charter House Makati
The Charter House Hotel
The Charter House Makati
The Charter House Hotel Makati
Frequently asked questions
Does The Charter House offer free cancellation for a full refund?
Yes, The Charter House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Charter House?
Yes, there's an outdoor pool.
Are pets allowed at The Charter House?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Charter House?
Sorry, there's no on-site parking at The Charter House.
Is an airport shuttle service offered by The Charter House?
Yes, an airport shuttle is available. The charge is PHP 1100 per vehicle one-way.
What are the check-in and check-out times at The Charter House?
You can check in starting at 2 PM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at The Charter House?
No, this hotel doesn't have a casino, but Casino Filipino (7-min drive) and Newport World Resorts (7-min drive) are both nearby.
What is there to do at The Charter House and nearby?
The Charter House has an outdoor pool.
Are there restaurants at or near The Charter House?
Yes, The Capiz Coffee Shop offers local and international cuisine.
What's the area around The Charter House like?
The Charter House is in Makati Central Business District, a short 1-minute walk from Greenbelt Shopping Mall and 7 minutes' walk from Glorietta Mall.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
The Charter House Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
7.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Location
Service staff
Room
Shopping malls
Restaurant
Value
Food
Breakfast
Airport
Store
What guests liked
Breakfast was a highlight with a variety of options including Filipino, Chinese, and American choices. (13 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Good
28 Jul 2025
I love how the hotel is convenient to the shopping areas. Kudos to all the staff. Making mu stay worthwhile.
crissy
crissy, 6-night trip
10/10 Excellent
27 Jul 2025
Very good for the price.
MA PAMELA DALA
MA PAMELA DALA, 1-night trip
10/10 Excellent
4 Aug 2025
The hotel is nice. Near greenbelt and sm mall. Has a pool but didn’t used. Only thing would be no gym besides that I do recommend looking for good place too stay
Oscar Rafael Zamora
Oscar Rafael Zamora, 5-night trip
10/10 Excellent
11 Jul 2025
Close to my church Greenbeelt chapel shopping Ayala the best
Almario
Almario, 1-night trip
10/10 Excellent
9 Aug 2025
Convenient
Ofelia
Ofelia, 4-night trip
10/10 Excellent
14 Jun 2025
Great location, right across the street from the huge Greenbelt/Glorietta shopping complex. Endless restaurants to choose from. The hotel has a good breakfast, extra cost but worth the few extra dollars. Staff are friendly and helpful.
Ian
Ian, 1-night trip
8/10 Good
29 May 2025
My 3rd time staying here. Definitely coming back. Perfect location to the mall.
crissy
crissy, 5-night trip
10/10 Excellent
31 Mar 2025
Location is great!
Daisy
Daisy, 1-night trip
10/10 Excellent
28 May 2025
Good location to businesses , shopping . Excellent service . Nice breakfast
Maria Teresa
Maria Teresa, 5-night trip
6/10 Okay
9 Jul 2025
Staffs need more training in public relations and to be friendly. Lots of staff were grumpy.
Nestor
Nestor, 5-night trip
10/10 Excellent
4 Feb 2025
Great place to stay and very good rates will certainly be back again
David
David, 1-night trip
10/10 Excellent
30 Apr 2025
Love it. Will stay again
Paraluman
Paraluman, 2-night trip
6/10 Okay
18 Jan 2025
Like the location and very nice staff
Naj
Naj, 2-night trip
8/10 Good
3 May 2025
Freindly authmosphere
Analy
Analy, 5-night trip
10/10 Excellent
21 Jan 2025
We have stayed here many times, and the best reason is the staff has always been excellent.
Hubert
Hubert, 1-night trip
8/10 Good
7 Mar 2025
I enjoyed my stay here. The staff was very friendly and I was cool with my rooms. The mall is right across the street and the area seemed nice in general.
joshua
joshua, 2-night trip
10/10 Excellent
25 Feb 2025
Clean and functional
Exvellent location
Jan Robinson
Jan Robinson, 1-night trip
10/10 Excellent
1 Jan 2025
Affordable, very close to Greenbelt, convenient and good breakfast.
ofelia
ofelia, 2-night trip
10/10 Excellent
11 Apr 2025
Honest and friendly and efficient
Marina
Marina, 1-night trip
6/10 Okay
8 Apr 2025
The staff and guards are friendly. Rooms are clean. The hallway smells kinda old. I love that the hotel is right across Greenbelt. Already booked for next week’s stay again.
crissy
crissy, 3-night trip
10/10 Excellent
6 Nov 2024
Very kindly staff and good location.
kantaro
kantaro, 4-night trip
8/10 Good
2 Mar 2025
The location n proximity to shopping area ,
Leogardo
Leogardo, 8-night trip
8/10 Good
14 Mar 2025
Property is in a very good place and price is good. It just needs renovation and better electrical and newer tv.