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The Royal Snail

5.0 star property
Luxury hotel with spa, near Castle of Namur

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Photo gallery for The Royal Snail

Outdoor pool
Front of property
Front of property
Bar (on property)
Premium bedding, down duvets, minibar, in-room safe
Located near a train station, The Royal Snail is a great choice for a stay in Namur. You can visit the spa to indulge in massages, body wraps or hydrotherapy, and Agathopede serves lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge and a fitness centre.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Airport transfer
  • Spa
  • Connecting rooms available
  • Bar
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service
  • Massage/treatment rooms
  • Meeting rooms

Feel at home (6)

  • Rollaway/extra beds
  • Fridge
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
The current price is HK$739
HK$804 total
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room (Pool side)

Premium bedding, down duvets, minibar, in-room safe

Standard Room (Pool side)

Highlights

Garden
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Premium bedding, down duvets, minibar, in-room safe

Junior Suite

Highlights

Garden
Furnished patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room

Premium bedding, down duvets, minibar, in-room safe

Single Room

Highlights

Garden
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Room (River side)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room (River side)

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
  • 24 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room (Pool side)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room (Pool side)

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room (Garden side)

Premium bedding, down duvets, minibar, in-room safe

Superior Room (Garden side)

Highlights

Garden
Furnished patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down duvets, minibar, in-room safe

Standard Room

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
  • 18 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

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The price is HK$642
HK$700 total
includes taxes & fees
24 Feb - 25 Feb
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About the area

Map
Avenue de la Plante 23, Namur, 5000

What's nearby

  • Grand Casino de Namur - 3 min walk
  • Castle of Namur - 9 min walk
  • Felicien Rops Museum - 16 min walk
  • University of Namur - 4 min drive
  • Namur expo - 4 min drive

Getting around

  • Charleroi (CRL-Brussels South Charleroi) - 37 min drive
  • Liege (LGG) - 101 min drive
  • Jambes Station - 17 min walk
  • Jambes-East Station - 22 min walk
  • Namur Station - 22 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Circus Casino Resort - ‬2 min walk
  • ‪Le Panorama - ‬10 min walk
  • ‪La Carte Du Roi - ‬2 min walk
  • ‪Le Pain Quotidien Jambes - ‬9 min walk
  • ‪Schtouff - ‬7 min walk

About this property

The Royal Snail

Located near a train station, The Royal Snail is a great choice for a stay in Namur. You can visit the spa to indulge in massages, body wraps or hydrotherapy, and Agathopede serves lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge and a fitness centre.

Languages

Dutch, English, French, Italian, Spanish

At a glance

DONE

Hotel size

    • 30 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site valet parking (EUR 15 per night)
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 7 AM–10 AM on weekdays and 8 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

What to do

  • Fitness classes
  • Pilates classes
  • Use of nearby fitness centre
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Segway hire/tours nearby
  • Skydiving nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Bike hire

Facilities

  • 4 buildings/towers
  • Built in 2013
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Grab bar near toilet

Room amenities

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Garden
  • Individually furnished and decorated

Freshen up

  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The Royal Snail Hotel - Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Dining

Agathopede – This poolside fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: EUR 100.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.25 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 20 per person
  • Airport shuttle service is offered for an extra charge of EUR 95 per vehicle (one way)
  • Late checkout can be arranged for an extra charge of EUR 50 (subject to availability)

Children & extra beds

  • Cots/infant beds are available for EUR 15.0 per night
  • Rollaway beds are available for EUR 30.0 per night

Parking

  • Valet parking costs EUR 15 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Royal Snail Hotel Namur
Royal Snail Hotel
Royal Snail Namur
Royal Snail
The Royal Snail Hotel
The Royal Snail Hotel
The Royal Snail Namur
The Royal Snail Hotel Namur

Frequently asked questions

Does The Royal Snail offer free cancellation for a full refund?

Yes, The Royal Snail does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Royal Snail?

Yes, there's an outdoor pool.

Are pets allowed at The Royal Snail?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Royal Snail?

Yes. Valet parking costs EUR 15 per night.

Is an airport shuttle service offered by The Royal Snail?

Yes, an airport shuttle is available. The charge is EUR 95 per vehicle one way.

What are the check-in and check-out times at The Royal Snail?

Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of EUR 50 (subject to availability).

Is there an on-site casino at The Royal Snail?

No, this hotel doesn't have a casino, but Grand Casino de Namur (3-min walk) is nearby.

What is there to do at The Royal Snail and nearby?

Have fun with activities such as boat tours, hiking and kayaking, and practise your swing at the nearby golf course. Additional recreation on-site includes fitness classes and Pilates. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Royal Snail also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near The Royal Snail?

Yes, Agathopede offers garden views and poolside dining.

Does The Royal Snail have any outdoor private spaces?

Yes, every room features a garden.

What's the area around The Royal Snail like?

The Royal Snail is a short 3-minute walk from Grand Casino de Namur and 9 minutes' walk from Castle of Namur.

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The Royal Snail Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Great staff!
Matthew, 3-night trip

10/10 Exceptional

The bed was super comfortable, although room was a little on the small side it was very well appointed
Steven, 1-night trip

8/10 Very good

Top
Super enkel parking probleem
Franky, 1-night trip

10/10 Exceptional

It is a very nice boutique hotel in Namur (probably unique as far as I know). The restaurant is excellent. Only the breakfast could be improved. But overall, a really pleasant stay.
Xavier, 1-night trip

10/10 Exceptional

One of my favourite hotels that I stay in
Nigel, 1-night trip

10/10 Exceptional

A fun place to spend a few nights when visiting Namur. The air-conditioning was great in the hot July weather when I visited and my little balcony, which I was not expecting, was a treat. I often travel solo and take Expedia's recommendation of the suitable room for solo travellers. My room had a single bed which had a comfortable mattress but was a bit on the small side for a 6ft2 man!
Michael, 4-night trip

10/10 Exceptional

The hotel is very nice, rooms are large and nicely decorated. Amenities are lovely.

10/10 Exceptional

perfect
very cozy hotel, rooms are big, very clean and the employees are all nice and kind
andrea, 2-night trip

10/10 Exceptional

Locatie perfect, nette hotel.
Hamid, 3-night trip

6/10 Good

The air conditioning- if there was any- was certainly not working. It was very hot and the room never cooled down. The first thing I check when I travel abroad is to be sure the facility has air conditioning. I feel it was false advertising to say this property had air conditioning. The room was musty.
Christine, 3-night trip

6/10 Good

general
we have stayed in this hotel many times in the past but sadly now needs a good clean and update. expensive breakfast
grant, 1-night trip

4/10 Fair

A bad experience
Noisy (the hotel provides ear plugs) & smelly bedding. Overall, a bad experience, with features listed on the website and that cost in fact a fortune ! As a frequent traveller, I think that it does not deserve 4 stars.
2-night trip

2/10 Poor

Beware of fraudulent exit charges in this hotel
I asked to do laundry in their own in-house machine and staff agreed to it. I Dropped off my laundry and the hotel manager noticed it and told reception that the machine in question is not for washing customers' laundry, even though laundry room's marked as hotel properties @hotels.com website. The manager decided on his own, without asking us anything, to use them their external premium laundry service, which is available to use using separate order sheet in the room that must be filled out if it is used. When I later picked up the laundry, they told the cost was exactly the same as room hold. I never got any kind of receipt for the service either. I called hotels.com and they found this weird. Upon exit they told us to pay voluntarily smaller amount or they'll double charge the room hold using Hotels.com "no show" hold from my credit card. They did the fraudulent charge and I had to close my credit card in order to do the chargeback claim. The credit card company paid me back the amount and hotel is now in hot water with the credit card company due to fraudulent charge. I would avoid this hotel as the manager engineers services you did not order and does not give receipt for it and ultimately tries to trick you paying smaller amount which you cannot chargeback if you've voluntarily paid with PIN if you fall into his tricks. If you sort ratings starting from the worst, you can see the manager is very rude and calls bad ratings liars. They're not. Room was also loud.
2-night trip

10/10 Exceptional

Olivier, 1-night trip

2/10 Poor

Chambre ridiculement petite, une honte de loger des clients dans cette cage à poule. L'hotel gagnerait à supprimer ce type de chambre qui ne reflète pas l'ensemble générales de ce très belle hôtel.
Mohamed, 3-night trip

10/10 Exceptional

1-night trip

8/10 Very good

Jan, 1-night trip

8/10 Very good

Paolo, 2-night trip

10/10 Exceptional

Jean Louis, 1-night trip

10/10 Exceptional

Tres classe je recommande
Je descends régulierement dans cet hotel qui est tres classe
Pierre, 1-night trip

10/10 Exceptional

Ottimo
Sempre elegante e raffinato. Personale cortese.
1-night trip

8/10 Very good

Gerald, 1-night trip

8/10 Very good

Sophie, 1-night trip

4/10 Fair

Emmanuelle, 2-night trip

10/10 Exceptional

OL 2024
Fint hus med spændende indretning. Udsigt til floden Mass.
Glen, 1-night trip