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Atlantis Plaza Hotel

3.5 star property
Hotel with outdoor pool, near San Jose Cathedral

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Atlantis Plaza Hotel

Interior
View from property
Outdoor pool, open 9:00 AM to 8:00 PM, pool loungers
Front of property
Interior detail

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Free parking
    Free parking
  • Free breakfast
    Free breakfast
  • Non-smoking
    Non-smoking
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Sauna
  • Steam room
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Children's pool
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Room

Minibar, in-room safe, desk, blackout curtains

Family Room

Highlights

Air conditioning
TV
Blackout curtains
Ceiling fan
Private bathroom
Rainfall showerhead
Shower/bath combination
Hairdryer
  • 1 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds and 1 Single Bed

View all photos for Triple Room

Minibar

Triple Room

Highlights

Air conditioning
TV
Blackout curtains
Ceiling fan
Private bathroom
Rainfall showerhead
Shower/bath combination
Hairdryer
  • 1 sq m
  • City view
  • Sleeps 3
  • 1 Large Single Bed and 1 Single Bed

View all photos for Double Room, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Double Room, 1 Double Bed

Highlights

Air conditioning
TV
Blackout curtains
Ceiling fan
Private bathroom
Rainfall showerhead
Shower/bath combination
Hairdryer
  • 1 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room Standard

Minibar, in-room safe, desk, blackout curtains

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room Standard

Minibar, in-room safe, desk, blackout curtains

Single Room Standard

  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room Standard

Minibar, in-room safe, desk, blackout curtains

Triple Room Standard

  • Sleeps 4
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed

View all photos for Double Room Standard

Minibar, in-room safe, desk, blackout curtains

Double Room Standard

  • Sleeps 2
  • 1 Double Bed and 2 Single Beds

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About the area

Map
Calle 8 No. 7-55 Centro, San José de Cúcuta, Norte de Santander, 540006

What's nearby

  • San Jose Cathedral - 7 min walk - 0.7 km
  • Cucuta Museum of Culture - 12 min walk - 1.0 km
  • Gobernación Norte de Santander - 12 min walk - 1.0 km
  • General Santander Stadium - 14 min walk - 1.2 km
  • Ventura Plaza Commercial Center - 15 min walk - 1.3 km

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 15 min drive

Restaurants

  • ‪Café Frontera - ‬8 min walk
  • ‪Restaurante La Mazorca - ‬8 min walk
  • ‪Cevicheria El Mar - ‬7 min walk
  • ‪Red - ‬7 min walk
  • ‪Restaurante Embajada Antioqueña - ‬7 min walk

About this property

Atlantis Plaza Hotel

Atlantis Plaza Hotel is a great choice for a stay in San José de Cúcuta. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at El Coral, which serves international cuisine and is open for lunch and dinner. Other highlights include a bar/lounge, a sauna and a steam room.

Languages

English, Spanish

At a glance

Hotel size

  • 61 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Check-out time is 1 PM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children may not be eligible for complimentary breakfast
  • Parents must have child's birth certificate and photo ID*
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children's pool
  • Children's menu

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2008
  • Safe-deposit box at front desk
  • An outdoor pool
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

El Coral – This restaurant specialises in international cuisine and serves lunch and dinner. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 8:00 PM

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Cashless transactions are available.

Also known as

Atlantis Plaza Hotel Cucuta
Atlantis Plaza Hotel
Atlantis Plaza Cucuta
Atlantis Plaza Hotel Hotel
Atlantis Plaza Hotel San José de Cúcuta
Atlantis Plaza Hotel Hotel San José de Cúcuta

Frequently asked questions

Does Atlantis Plaza Hotel offer free cancellation for a full refund?
Yes, Atlantis Plaza Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Atlantis Plaza Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 8:00 PM.
Are pets allowed at Atlantis Plaza Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Atlantis Plaza Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Atlantis Plaza Hotel?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 1 PM. Contactless social distancing and check-out are available.
What is there to do at Atlantis Plaza Hotel and nearby?
Atlantis Plaza Hotel has an outdoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Atlantis Plaza Hotel?
Yes, El Coral offers international cuisine.
What's the area around Atlantis Plaza Hotel like?
Atlantis Plaza Hotel is in the heart of San José de Cúcuta, a short 12-minute walk from Gobernación Norte de Santander and 14 minutes' walk from General Santander Stadium.

Atlantis Plaza Hotel Reviews

Reviews

7.6

Good

7.4/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Good services
DEYSY, 1-night family trip
Verified Expedia guest review

8/10 Very good

En general el hotel tiene un ambiente agradable, sus trabajadores muy amables y atentos, lo único que falto es que para bañarme no hubo agua caliente.
KARLA, 1-night trip
Verified Expedia guest review

10/10 Exceptional

U
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel ! Nice people :)
Hector, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Muy buena ubicación, staff muy amable, super recomendado
1-night family trip
Verified Orbitz guest review

8/10 Very good

Central location but crazy area
Not a bad stay, but the area is absolutely chaotic and quite loud. Service was good. steet in front is so packed you can barely walk down it by day and later at night doesnt feel the safest.
Andrew, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

The hotel is great. Good overall. The staff is very friendly and helpful. The breakfast is veey good too.
1-night family trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Auxiliadora, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

The hotel is in a very commercial part of the city.
Steven, 3-night trip
Verified Expedia guest review

4/10 Fair

Not so clean
Nice people, however, the room was not very clean. The bathroom is too small and uncomfortable. I think this should be a 2 stars hotel.
Verified Travelocity guest review

8/10 Very good

Very good choice if you are looking for something
I loved it in every aspect in general, until I come back in 15 days with my family
Verified Expedia guest review

8/10 Very good

Shopping spree place
Hotel is comfortable, clean and in the middle of the shopping district. There is no warm water in the shower if you decide to take a morning shower. The staff is very helpful and willing to assist beyond customer needs.
Verified Hotels.com guest review

2/10 Poor

Not the best hotel for the price
Try to avoid not the best option, really bad location
Verified Expedia guest review

10/10 Exceptional

Nice hotel. In downtonw Cucuta
Great hotel for the price you pay. Hotel staff are very pleasing.
Verified Expedia guest review

4/10 Fair

Party at the pool kept me awake until 1am.
Needing to fly out the next morning at 5am (leaving the hotel at 3am) this was more than annoying. 3 guys out by the pool, radio blasting... the two guys didn't have a clue about customer service at the front. Basically its not 100% their fault, the management does not train them about hospitality at all. This hotel should be embarrassed to charge $100 USD for a night when its not worth more than $40. Even that is a high standard.
Verified Expedia guest review

2/10 Poor

No se hospeden en este hotel
Fatal me cobraron los impuestos que ya había pagado por esta vía. No hubo agua caliente en la habitación. En la ducha había mucho moho. El personal nada amable. No lo recomiendo por nada Fatal tanto en instalaciones como en servicio
JOHAN, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Yeini Paola, 1-night trip
Verified Hotels.com guest review

6/10 Good

Sandra, 1-night trip
Verified Expedia guest review

8/10 Very good

Crisvitc, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ronald, 1-night trip
Verified Expedia guest review

2/10 Poor

Luis, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Todo muy bien.
Argenis, 1-night family trip
Verified Expedia guest review

8/10 Very good

EVELYN, 1-night trip
Verified Hotels.com guest review