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Grand Jatra Hotel Pekanbaru

4.5 star property
Luxury hotel in Pekanbaru with 3 restaurants and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Jatra Hotel Pekanbaru

Building design
Children’s activities
Reception
Business centre
Interior

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Connecting rooms available
    Connecting rooms available
  • Airport transfer
    Airport transfer
  • Non-smoking
    Non-smoking
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Free babysitting
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Swim-up bar
  • 24-hour room service
  • Business centre
For families
  • Children stay free
  • Babysitting (free)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Suite

Minibar, in-room safe, desk, laptop workspace

Executive Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Grand Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Private bathroom
Hairdryer
Electric kettle
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Superior Room

Minibar, in-room safe, desk, laptop workspace

Grand Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Private bathroom
Hairdryer
Electric kettle
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Junior Suite

Minibar, in-room safe, desk, laptop workspace

Grand Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
  • 55 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Executive Suite

Minibar, in-room safe, desk, laptop workspace

Grand Executive Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Outdoor pool

Novotel Pekanbaru

Pool
Spa
Airport transfer
Free parking
8.4 out of 10, Very good, (93)
The price is HK$415
HK$502 total
includes taxes & fees
18 Dec - 19 Dec
Novotel Pekanbaru
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About the area

Map
Jl. Tengku Zainal Abidin Komplek Mal, Pekanbaru No. 1, Pekanbaru, Riau, 28116

What's nearby

  • Pekan Baru Mall - 1 min walk - 0.2 km
  • Great Mosque of An-Nur - 12 min walk - 1.1 km
  • Riau University - 4 min drive - 3.0 km
  • Ciputra Seraya Mall - 5 min drive - 4.6 km
  • SKA Mall - 7 min drive - 6.3 km

Getting around

  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.) - 21 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Vanhollano Bakery - ‬1 min walk
  • ‪Sate Bundo Kanduang Pekanbaru - ‬4 min walk
  • ‪Kimteng senapelan plaza Lt. II - ‬2 min walk
  • ‪Restaurant Anom - ‬3 min walk
  • ‪RM Kota Buana - ‬6 min walk

About this property

Grand Jatra Hotel Pekanbaru

Grand Jatra Hotel Pekanbaru is a great choice for a stay in Pekanbaru. You can visit the spa to be pampered with massages, body scrubs or aromatherapy, and Bellagio Restaurant, one of 3 restaurants, serves Asian cuisine. Other highlights at this luxurious hotel include 2 outdoor pools, a fitness centre and a sauna.

Languages

English, Indonesian

At a glance

Hotel size

  • 200 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Minimum check-in age – 17
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • Up to 3 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Free babysitting

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • 2 bars/lounges
  • Swim-up bar
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Free babysitting

Working away

  • Business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • 2 outdoor pools
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 200
  • Accessible airport shuttle

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Club Arena Spa. Services include massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Bellagio Restaurant – Overlooking the pool, this restaurant specialises in Asian cuisine.
Enoki Japanese – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
Mezzanine Lounge and Bar – On-site lobby lounge.
Asian Barbecue – This restaurant specialises in barbecue and is located by the pool. Guests can enjoy al fresco dining (weather permitting).

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 300000 per vehicle (one-way. Maximum occupancy 3)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Grand Jatra Hotel Pekanbaru
Grand Jatra Hotel
Grand Jatra Pekanbaru
Grand Jatra
Jatra Pekanbaru Pekanbaru
Grand Jatra Hotel Pekanbaru Hotel
Grand Jatra Hotel Pekanbaru Pekanbaru
Grand Jatra Hotel Pekanbaru Hotel Pekanbaru

Frequently asked questions

Is there a pool at Grand Jatra Hotel Pekanbaru?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Grand Jatra Hotel Pekanbaru?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Grand Jatra Hotel Pekanbaru?
Yes, there's free self parking.
Is an airport shuttle service offered by Grand Jatra Hotel Pekanbaru?
Yes, an airport shuttle is available. The charge is IDR 300000 per vehicle one-way.
What are the check-in and check-out times at Grand Jatra Hotel Pekanbaru?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Grand Jatra Hotel Pekanbaru and nearby?
Grand Jatra Hotel Pekanbaru has 2 outdoor pools and 2 bars, as well as a spa and a steam room.
Are there restaurants at or near Grand Jatra Hotel Pekanbaru?
Yes, there are 3 on-site restaurants, featuring al fresco dining, Asian cuisine and pool views.
What's the area around Grand Jatra Hotel Pekanbaru like?
Grand Jatra Hotel Pekanbaru is in the heart of Pekanbaru, a short 1-minute walk from Pekan Baru Mall and 12 minutes' walk from Great Mosque of An-Nur.

Grand Jatra Hotel Pekanbaru Reviews

Reviews

7.4

Good

7.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Poor

DENI, 2-night trip
Verified Expedia guest review

4/10 Fair

My toilet was flooded with water. Drainage was stuck
Chang Ming, Carey, 4-night business trip
Verified Expedia guest review

6/10 Good

Stephen, 7-night trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

10/10 Exceptional

Zulfa, 2-night trip
Verified Hotels.com guest review

8/10 Very good

No issues with it only room service order for a plate of buffalo ribs that was rubbery gamey till i couldn't chew it up that was a failure by the kitchen chef. Front desk was superb and beautiful Ayu was mesmerising and gorgeous throughout.
4-night trip
Verified Expedia guest review

10/10 Exceptional

Good
Room is Ok but need to repair basin because clog evertime using..Overall service is Ok and recommend to my friend.
KU MOHD HAZIZAM, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Conveniently located
Hotel is connected to Pekan Baru Mall. Staff are friendly and attentive.
3-night family trip
Verified Hotels.com guest review

8/10 Very good

The location is very convenient
1-night family trip
Verified Expedia guest review

8/10 Very good

3-night trip
Verified Expedia guest review

2/10 Poor

not prefer this hotel
4-night trip
Verified Expedia guest review

8/10 Very good

Ho Riyadi, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Overall stay - I enjoyed
Good and near to amenities.
Nandprasad, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Won't be staying here ever again
The bed and towels are stained and the hotel itself is not really well maintained, lucky I brought my own towel, also, the toilet constantly has this urine smell, the tap water is brownish as well and it usually clogs up.
TAN, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nice stay..Convenient location
Convenient location...attached to mall Lots of eateries and night life Have in house spa and gym and swimming pool
Verified Hotels.com guest review

6/10 Good

KYAW, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Thian Chye, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Nice lobby but poor condition at the rooms. Need to upkeep the toilet.
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Reliable hotel, comfortable stay
The hotel was very comfortable if a little dated. Staff were friendly enough. Convenient that it has direct access to the large mall next door.
Verified Hotels.com guest review

8/10 Very good

OK business hotel
Stayed three nights for business. Fine clean rooms and excellent wifi connection. A somehow pricey restaurant.
Verified Hotels.com guest review

2/10 Poor

Verified Hotels.com guest review

6/10 Good

Nice hotel next to shopping complex
Nice hotel to stay for short trip . Average most of the categories - cleaness, food and beverage, nice room, and next to the pekan baru mall
Verified Expedia guest review

8/10 Very good

Convenient and easy access to food
Good for a short business trip
Verified Hotels.com guest review

8/10 Very good

Highly recommended hotel in Pekan Baru.
Good location. Side by side with a shopping centre. Plenty oh shops nearby too.
Verified Hotels.com guest review

8/10 Very good

Nice stay
It a nice pleasant stay, clean room.
Verified Hotels.com guest review