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Vila Gale Collection Palacio dos Arcos

5.0 star property
Suburban hotel in Oeiras with spa and outdoor pool

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Photo gallery for Vila Gale Collection Palacio dos Arcos

Bar (on property)
Chapel
Aerial view
Library
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Experience the best of Paco De Arcos at Vila Gale Collection Palacio dos Arcos, a luxury family-friendly hotel offering a free breakfast buffet and WiFi. Unwind by the poolside bar, indulge in spa treatments like hydrotherapy and massages at Satsanga, or relax with a book from the library.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Fitness centre
  • Sauna
  • Self parking
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Massage/treatment rooms

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Private bathroom
  • Separate bath and shower
  • Garden
The current price is HK$1,755
HK$1,877 total
includes taxes & fees
19 Mar - 20 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Premium Double or Twin Room, Balcony

Minibar, in-room safe, individually decorated, desk

Premium Double or Twin Room, Balcony

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Designer toiletries
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double Room Single Use, Balcony

Minibar, in-room safe, individually decorated, desk

Classic Double Room Single Use, Balcony

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Bathrobes
  • 34 sq m
  • Sleeps 1
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Double or Twin Room, Balcony

Minibar, in-room safe, individually decorated, desk

Classic Double or Twin Room, Balcony

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Bathrobes
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double or Twin Room (with 1 Extra Bed for 1 Child)

Minibar, in-room safe, individually decorated, desk

Classic Double or Twin Room (with 1 Extra Bed for 1 Child)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Bathrobes
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds and 1 Single Sofa Bed

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About the area

Map
Largo Conde das Alcacovas, 3, Oeiras, 2770-031

What's nearby

  • Oeiras Parque - 3 min drive - 1.8 km
  • Belém Tower - 10 min drive - 9.7 km
  • Jerónimos Monastery - 12 min drive - 10.7 km
  • Carcavelos Beach - 18 min drive - 6.8 km
  • Costa da Caparica Beach - 47 min drive - 28.5 km

Getting around

  • Cascais (CAT) - 17 min drive
  • Lisbon (LIS-Humberto Delgado) - 34 min drive
  • Paço de Arcos Station - 3 min walk
  • Santo Amaro Station - 3 min drive
  • Caxias Station - 20 min walk

Restaurants

  • ‪Queques da Linha - ‬6 min walk
  • ‪Restaurante Casa da Dízima - ‬1 min walk
  • ‪Restaurante Pátio Antico - ‬1 min walk
  • ‪Mokuzai Sushi - ‬2 min walk
  • ‪Restaurante A Marítima - ‬2 min walk

About this property

Vila Gale Collection Palacio dos Arcos

When you stay at Vila Gale Collection Palacio dos Arcos, you'll be within a 15-minute drive of Belém Tower and Avenida da Liberdade. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body treatments or hydrotherapy. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool and a poolside bar. Fellow travellers love the helpful staff.

Languages

English, French, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 76 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 12.50 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Babysitting (surcharge)

What to do

  • Beach nearby

Working away

  • Business centre
  • Meeting room
  • Conference space (2228 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1490
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio
  • Individually decorated

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Satsanga has 3 treatment rooms, including rooms for couples. Services include massages and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. Children under 16 years old are not allowed in the spa without adult supervision.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Late checkout can be arranged for an extra charge of EUR 45 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Self-parking costs EUR 12.50 per day

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility or hot tub
  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Eurocard
Property Registration Number 4156

Also known as

Vila Gale Collection Palacio dos Arcos Hotel Oeiras
Vila Gale Collection Palacio dos Arcos Hotel
Vila Gale Collection Palacio dos Arcos Oeiras
Vila Gale Collection Palacio
Vila Gale Collection Palacio dos Arcos Hotel
Vila Gale Collection Palacio dos Arcos Oeiras
Vila Gale Collection Palacio dos Arcos Hotel Oeiras

Frequently asked questions

Does Vila Gale Collection Palacio dos Arcos offer free cancellation for a full refund?

Yes, Vila Gale Collection Palacio dos Arcos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Vila Gale Collection Palacio dos Arcos?

Yes, there's an indoor pool, an outdoor pool and a children's pool.

Are pets allowed at Vila Gale Collection Palacio dos Arcos?

Sorry, pets aren't allowed.

Is parking offered on site at Vila Gale Collection Palacio dos Arcos?

Yes. Self-parking costs EUR 12.50 per day.

What are the check-in and check-out times at Vila Gale Collection Palacio dos Arcos?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of EUR 45 (subject to availability). Contactless check-out is available.

Is there an on-site casino at Vila Gale Collection Palacio dos Arcos?

No, this hotel doesn't have a casino, but Estoril Casino (12-min drive) and Lisbon Casino (21-min drive) are both nearby.

What is there to do at Vila Gale Collection Palacio dos Arcos and nearby?

Vila Gale Collection Palacio dos Arcos has a spa and an outdoor pool, as well as a Turkish bath and a garden.

Are there restaurants at or near Vila Gale Collection Palacio dos Arcos?

Yes, there's an on-site restaurant.

Does Vila Gale Collection Palacio dos Arcos have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Vila Gale Collection Palacio dos Arcos like?

Vila Gale Collection Palacio dos Arcos is in Paco De Arcos, a short 3-minute walk from Paço de Arcos Station.

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Vila Gale Collection Palacio dos Arcos Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Beautiful place. Very kid friendly
Diane, 9-night trip

10/10 Exceptional

Outstanding in every aspect. Obrigado!
Jay, 1-night trip

8/10 Very good

Not a 5* more a 4* sunbeds around pool old and uncomfortable, not the ones on the web site, spa pool towels very old and thin, breakfast very good,what makes this hotel is the staff, they are all young which was a surprise but just friendly and professional, as a solo traveler they all had excellent customer service. especially Erica, Joao and John in restaurant.
paul, 8-night trip

10/10 Exceptional

It was an excellent place thoroughly recommend it
Ian, 3-night trip

10/10 Exceptional

Amazing historic hotel in good location by the Atlantic.
Harold, 3-night trip

10/10 Exceptional

The staff is amazing! Great for business or just holidays with the family
Fernanda, 6-night trip

10/10 Exceptional

Fantastic Stay at Palacio dos Arcos in Aug 24. Excellent Value and facilities including the indoor and outdoor pool and massage. Rooms were clean, large and the balcony view of the sea from our 2nd floor room was great. We took advantage of the Half Board option which provided an excellent dinner in the evening - a special mention for Joao who looked after us exceptionally well. Proximity to the train station, meant easy access along the coast to Cascais, must be said no noise from the train could be heard from the hotel. Look forward to returning again.
Margaret, 6-night trip

10/10 Exceptional

The old palace and its garden are very beautiful. The restaurant is located in this unique building. The menu is exquisite. The rooms are spacious and comfortable. On the downside, it was my birthday during our stay. Nobody in the hotel seemed to care (I have had other experiences). When we checked out I commented on this fact. The reply was, next time they would throw a big party for me. Seriously. Not funny.
Julia, 6-night trip

10/10 Exceptional

Loved it stay often staff is fabulous
Filipa, 3-night trip

10/10 Exceptional

Great hotel right by the sea
John, 3-night trip

10/10 Exceptional

Absolutely beautiful property, Friendly and very professional staff! Super comfortable beds and delicious breakfast! Can’t wait to come back! Thank you for everything!
Lori, 3-night trip

10/10 Exceptional

Really nice hotel with very helpful and friendly staff. Close to train station into central Lisbon, three minutes walk.
Johan, 4-night trip

10/10 Exceptional

We loved everything about this place. Close walking Distance to the beach, the boardwalk and restaurants!
Andrea, 2-night trip

10/10 Exceptional

Location and character of the main building
Sergio, 6-night trip

10/10 Exceptional

This hotel is magnificent. I enjoyed every minute. The only complaint I have is re coffee. The lack of a coffee machine at breakfast was disappointing. There are Nespresso machines which you can request for your room. Unfortunately none were available during our stay. But overall everything was brilliant and I’ll be back - requesting my Nespresso machine before arrival 😁
fiona, 3-night trip

8/10 Very good

We recently stayed at this hotel and were surprised by how dark the room was—there wasn't much light, the light fixtures were old. Additionally, our room was quite far from the hotel entrance, which was inconvenient. Overall, the experience was okay, but the hotel felt a little outdated and could use some refreshing.
Lisa, 6-night trip

10/10 Exceptional

Clean, well kept, and relatively new. Beautiful pool and great breakfast. Best hotel in Oeiras for the money.
Patrick M, 2-night trip

10/10 Exceptional

I have been staying here for many years whenever I’m in this area of Portugal and it never disappoints. Beautiful setting and very nice service. Absolutely love the breakfast and the views. Highly recommended.
Jeronimo, 2-night trip

10/10 Exceptional

Favourite hotel.
Great hotel set in its own attractive garden. Convenient location for travel and restaurants. Staff always excellent. Arranged transfer from Lisbon airport for us, 4 adults and a toddler needing a child seat, which was very helpful. In fact, hotel and staff are very welcoming of children. Stayed 5 times now and never disappointed. Going to book our 6th stay later this year.
Nicholas, 6-night trip

10/10 Exceptional

I have just returned from an amazing stay at this Hotel. The staff were all very friendly and very helpful. The Hotel is in an area that doesnt have very much around it so you need to travel to other areas for eating out. But this Hotel is in the ideal location for traveling into Lisbon and other tourist locations. It is also perfect for spending a day by the pool. I only had dinner once in the hotel restaurant and it was wonderful the food was amazing.
Lucianne, 6-night trip

8/10 Very good

Average hotel with five star label
Positives : check in was smooth, the indoor pool was very nice and well Maintained. Room was clean . Breakfast was average Negatives : room lacked basic amenities, no hair dryer , makeup remover wipes would be nice touch . It felt very basic even though we were told that our room Was in upgraded section of hotel .
himanshu, 1-night trip

10/10 Exceptional

This is probably my 5th stay at this property. I've been coming for years. My Mum lives close by. I love the location in the middle of Lisbon and Cascais. What I love about staying at the Palacio dos Arcos is the staff, the pool, the gardens, the serenity I feel. The gardens are usually amazing too and helps me feel grounded. Big shout out to the staff, Liliana, Diago, Thayane, Alekssander, iZilda (sorry might have spelt it wrong) and all the beautiful people who made our experience so amazing.
Filipa, 6-night trip

10/10 Exceptional

This is a wonderful hotel with helpful, polite and attentive staff, always available to support you. The hotel is within a local residential neighbourhood but feels quiet, private and has an attractive garden with a clean and pleasant poolside area. There is also an indoor pool and spa with a very simple gym. The room was spacious and clean with a very comfortable bed. Top quality breakfast with good service and lots of choice. There are local restaurants nearby outside the hotel that we found (in July 2023) to be of extremely good value and high quality. We would suggest Tasquinha Da Vila for a great meal. Nearest train station is a 5 min walk where you can catch a suburban train into central Lisbon with a journey time of 20 mins. We found buying the viva viagem card useful for frequent trips in and out of the city.
Pethrow, 4-night trip

4/10 Fair

Nickel and dime you to death
We booked this stay and were excited for the trip. The hotel exterior is gorgeous and interior is ok. The hotel rooms are very dated. I was shocked by the cost for a 3rd person. I believe it was a 30% fee and they just gave us the couch bed. They did not provide us with a blanket or pillow for the couch bed. They provided just 2 nespresso pods (for 3 adults) and charged us for the 3rd even tho we had paid hundreds of dollars for someone to sleep on a crappy couch bed. They didn’t provide the 3rd robe, towel or any other amenities. Our first night we called the front desk and told them our AC was not working. They kept coming to the room and telling us it was - when it very clearly wasn’t and you could stand in front of the vent to see it not work. Finally someone came at 3:30am and agreed it wasn’t working and said they were saying it was working “cause they didn’t know what else to do”. They offered to move us to another room the following day. Overall I would give our experience there a 1 out of 5. I asked the front desk to work with me on the charges and they said the manager would call me- never did. Don’t recommend staying here at all.
rebecca, 3-night trip

10/10 Exceptional

3-night trip